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IP Telephony Systems
Do Skype for Business features and benefits outweigh its drawbacks?
Skype for Business issues and drawbacks remain, but with a few expert tips and the proper deployment strategy the popular product can work in your company. Continue Reading
Before deploying Skype for Business, follow these key steps
Microsoft's Skype for Business has seen increased adoption in the enterprise, but there are crucial steps IT should take before deploying Skype for Business voice service. Continue Reading
Unified communications platforms lack security scrutiny
As UC platforms become more open to the outside world, IT leaders need to heed newer threats, including guest-access features, federation capabilities and cloud services. Continue Reading
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Messaging platforms flout traditional real-time telephony
Business messaging defies traditional telephony-centric, real-time communications. The persistence and efficiency of web-based messaging offers a new way to collaborate. Continue Reading
How can organizations improve VoIP quality of service?
While VoIP services are growing in popularity, issues with reliability and quality of calls remain. Learn what organizations can do to maintain and improve VoIP quality of service. Continue Reading
Bolster voice security with these five critical tips
Proper voice security in the network requires voice gateway isolation, patch protection, next-generation firewalls, traffic encryption and limiting certain VoIP features.Continue Reading
Is Skype for Business telephony compatible with my desk phones?
Telephony expert Jon Arnold explains how large and small organizations can evaluate the compatibility of their desk phones with a Skype for Business telephony deployment.Continue Reading
Voice gateways provide powerful connectivity options
Voice gateways connect VoIP networks to telecom providers and analog phones, while also providing backup call support. But these sensitive devices need proper security.Continue Reading
What is a WebRTC server and how does it connect calls?
A WebRTC server usually refers to a few different types of back-end servers, like signaling and media servers, that help connect browser-based communications.Continue Reading
How do you meet VoIP bandwidth requirements?
Making sure VoIP bandwidth is sufficient can be difficult when the network is shared with non-mission critical apps. Expert Michael Brandenburg offers tips on how to support VoIP.Continue Reading
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Do enterprises need HD audio conferencing?
Expert Jon Arnold explains the significance of high-definition audio conferencing services and the types of meetings that would benefit from high-quality audio.Continue Reading
Game of Phones: Desk handsets still rule office phones
The demise of desk phones has been predicted for years, but they stubbornly stick around. Why haven't alternatives to traditional office phones caught on?Continue Reading
Layered security approach can thwart VoIP attacks
A strategically placed firewall within your network infrastructure can help mitigate VoIP attacks. But encryption and proxy services add enhanced security.Continue Reading
VoIP encryption urged outside and inside your network
To maximize VoIP encryption methods, use Transport Layer Security in conjunction with Secure Real-Time Transport Protocol on all VoIP equipment.Continue Reading
UC briefs: Plantronics UC headset reduces open workspace noise
In UC news, Plantronics announces a UC headset aimed at reducing background noise in open workspaces, while Tango Networks debuts mobile messaging for Cisco Jabber users.Continue Reading