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IP Telephony ROI

• Should an IP-PBX system be on-premises or cloud-based?

  Should we replace our PBX with an on-premises IP-PBX system or cloud product? Expert Zeus Kerravala explains how to determine which implementation suits your enterprise best. Continue Reading

• TCO metrics key, but complex in IP telephony systems deployment

  Total cost of ownership (TCO) metrics for new IP telephony systems are often overlooked by enterprises, according to a new study, but other factors rank high in importance. Continue Reading

• Vendors Debate: How can you make your UC deployment a success?

  Representitives from Avaya and Dialcom discuss their strategies for deploying unified communications and getting a real return on investment. Continue Reading

• Justifying VoIP deployment without cost-analysis

  VoIP and UC deployment ROI can be measured using non-financial metrics. Learn more about VoIP ROI in this article from Yankee Group's Zeus Kerravala. Continue Reading

• Open source -- What voice managers need to know

  Open source technology can make sense for VoIP deployments, and can be used in a hybrid approach with existing proprietary hardware or software. Learn more in this tip. Continue Reading

• Is there a simple ROI calculator for IP PBX deployment? Where can I find a download of it?

  Is there a simple ROI calculator for IP PBX deployment? Where can I find a download of it?Continue Reading

• VoIP management tools: Calculating ROI

  Before purchasing management tools for VoIP, you may need to calculate the return on investment (ROI) to justify the cost of those tools. In this tip, Gary Audin explains how to calculate ROI and provides specific checklists for calculating the ROI ...Continue Reading

• Checklist: Getting the management dollars for VoIP

  Tools for managing VoIP are important to a successful implementation, but investing in management tools outside the ones your VoIP vendor provides may be a tough sell. In this tip, Gary Audin provides a checklist for analyzing the investment to help...Continue Reading

• Before deploying VoIP consider this

  VoIP is hitting the mainstream thanks to a multitude of benefits to enterprises. Find out more here.Continue Reading