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• UCaaS provider success relies on 2 key strategies

  In this roundup of UC blogs, analysts discuss what UCaaS providers need to do to compete in the market, why Google should look at a Slack acquisition and Poly's new Studio X Series. Continue Reading

• A remote working strategy needs a business continuity plan

  The Pacific Gas and Electric outages in California highlight the need for organizations to include business continuity plans in their remote working strategy. Continue Reading

• CPaaS vendors can't ignore email in an omnichannel strategy

  CPaaS vendors are expanding their omnichannel communications strategy beyond voice and SMS. Email APIs can create tighter integrations with business workflows. Continue Reading

• How do no-code applications benefit from CPaaS APIs?

  Low-code and no-code applications are gaining traction in the CPaaS market as vendors offer capabilities that reduce coding requirements for developers. Continue Reading

• Unified communications for small business goes beyond telephony

  Is your small business ready for UC? Learn how to build a UC strategy that addresses business goals, employee collaboration needs and IT requirements. Continue Reading

• Test your PBX and phone system for Kari's Law compliance

  Starting in 2020, multiline phone systems must comply with Kari's Law. Learn what requirements your phone system must meet and how to test for Kari's Law compliance.Continue Reading

• How unified communications is getting down to business

  This guide will get you up to date on what's happening in the world of UC, including how UC employs AI now, and what's new with UC tools for business messaging and contact centers.Continue Reading

• How do you craft an immersive video meeting experience?

  Increasing focus for remote meetings is achieved through crafting an immersive meeting experience. Proper placement of technology such as audio and monitors can enhance immersion.Continue Reading

• Should you keep your SIP trunk carrier when migrating to UCaaS?

  Migrating UC to the cloud doesn't mean leaving your SIP trunk carrier behind. Learn how bringing your own SIP to cloud services can benefit your business.Continue Reading

• 3 key questions to ask about unified communications security

  Unified communications security can be tricky. Learn how to craft a strategy that addresses security challenges and the requirements of individual UC tools.Continue Reading

• UC cloud services support Regum's global expansion

  Regum's recent global expansion prompted the financial planning and education company to adopt UC cloud services to better serve its customers and maintain central control.Continue Reading

• Support external collaboration with guest access and federation

  Team collaboration tools support productivity for internal teams, but collaboration with external partners remains a challenge. Learn what features can open platforms to outside users.Continue Reading

• Choosing SIP vs. PRI: What are the differences?

  SIP trunking and PRI both facilitate voice communications, but through very different capabilities. Learn the pros and cons of SIP vs. PRI, from costs to deployment models.Continue Reading

• VoIP migration requires telephony network planning, security scrutiny

  A PBX to VoIP migration requires careful planning to ensure call quality. Learn how to ready the network, evaluate architecture options and set the right security policies.Continue Reading

• Does organization size affect a remote collaboration deployment?

  A remote collaboration deployment takes planning. Organizations of all sizes should consider a few guidelines when introducing a new platform.Continue Reading