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Bring yourself up to speed with our introductory content.
Get started
Bring yourself up to speed with our introductory content.
jitter
Jitter is the time variation between when packets leave one system and reach another, affecting real-time communications like VoIP and video conferencing. Continue Reading
How to evaluate UCaaS providers' security measures
Make sure potential UCaaS providers address multi-tenancy management, end-to-end encryption and session border controller issues for added security. Continue Reading
Microsoft pushes enterprise telephony to the cloud
Microsoft wants to push Skype for Business to the cloud, but organizations that want to host enterprise telephony services need to talk to their partners. Continue Reading
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VoIP encryption urged outside and inside your network
To maximize VoIP encryption methods, use Transport Layer Security in conjunction with Secure Real-Time Transport Protocol on all VoIP equipment. Continue Reading
Microsoft Skype for Business digs into the telephony pie
Microsoft Skype for Business could cost companies more in operational expenses, so detailed planning for its implementation must be done. Continue Reading
What is Port 9875 and how is it used in a VoIP setup?
UC expert Carrie Higbie explains the purpose of Port 9875 and why a network manager would need to direct traffic to this port in a VoIP setup.Continue Reading
UC training, certifications are mostly vendor-specific
The industry may lack vendor-neutral certifications, but hands-on UC training can help workers master products, advance their careers and boost their salaries.Continue Reading
virtual meeting room
A virtual meeting room is a cloud-based collaboration space that allows people in disparate geographical locations to meet in real time.Continue Reading
Shopping for a UC cloud services provider
Cloud UC buyers have many services and providers to consider. But a cloud services provider is also seeking the appropriate potential customers.Continue Reading
Cloud-based apps need to federate with other services
Leverage native integration capabilities, third-party products and user account management in order to bridge cloud-based apps and on-premises services.Continue Reading
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Before deploying cloud telephony, inspect your networks
A cloud telephony forecast: Before implementing a cloud IP telephony service, be sure to address your current infrastructure performance and needs.Continue Reading
How do you effectively transition from PSTN to VoIP?
Expert Chris Partsenidis offers guidelines for a smooth and successful PSTN to VoIP migration.Continue Reading
The right SIP trunking provider is key to VoIP migration
Follow these VoIP migration tips whether you replace your whole telephony infrastructure or interface a PBX system with a SIP trunking provider.Continue Reading
Is UC training necessary for end-user adoption?
If UC is supposed to be intuitive, why do users need training? UC analyst Blair Pleasant explains best practices to follow and why UC training is necessary for any deployment.Continue Reading
What do you need to know before adopting video as a service?
What should you know about video as a service before you deploy? Video expert Stephen Campbell explains how it integrates with existing endpoints and how to choose a provider.Continue Reading