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• How do you effectively transition from PSTN to VoIP?

  Expert Chris Partsenidis offers guidelines for a smooth and successful PSTN to VoIP migration. Continue Reading

• The right SIP trunking provider is key to VoIP migration

  Follow these VoIP migration tips whether you replace your whole telephony infrastructure or interface a PBX system with a SIP trunking provider. Continue Reading

• Is UC training necessary for end-user adoption?

  If UC is supposed to be intuitive, why do users need training? UC analyst Blair Pleasant explains best practices to follow and why UC training is necessary for any deployment. Continue Reading

• What do you need to know before adopting video as a service?

  What should you know about video as a service before you deploy? Video expert Stephen Campbell explains how it integrates with existing endpoints and how to choose a provider. Continue Reading

• Buyer's Essentials: What to look for in cloud-based unified communications

  Enterprises need to extend the reach of their communications and collaboration applications and services to make employees as productive as possible -- no matter where they're located and what devices they’re using. The cloud is an efficient ... Continue Reading

• Definitions to Get Started

  • VoIP (voice over IP)
  • communications platform as a service (CPaaS)
  • unified communications and collaboration (UCC)
  • QoS (quality of service)

  • Microsoft Teams
  • SIP trunking (Session Initiation Protocol trunking)
  • Cisco Webex
  • VoIP phone

  View All Definitions

• Should you deploy SIP trunking or hosted telephony?

  How do you decide between SIP trunking and hosted telephony? Expert Michael Brandenburg explains how organizations can determine if SIP trunking or hosted telephony can meet their needs.Continue Reading

• How do you decide when to use hybrid video conferencing?

  How do you decide whether your organization should go with a hybrid video conferencing deployment? Expert Tsahi Levent-Levi explains how to determine if hybrid video is right for you.Continue Reading

• Is your Web conferencing service as secure as you think?

  In general, Web conferencing service security is tight, but experts warn some gaps could be exposed. Find out what safeguards to put in place to keep your data secure.Continue Reading

• How do you deploy and secure Lync for mobile?

  How do you extend Lync to mobile devices and ensure its security? Unified messaging expert Richard Luckett explains how to make Lync mobile and secure.Continue Reading

• It's time to take cloud UC seriously

  Cloud UC has become the delivery model that best fits today's computing environment and mobile workforce.Continue Reading

• The basics of SIP trunking explained

  From deploying SIP trunks to securing them, learn the SIP trunking basics every network manager should know.Continue Reading

• Rethinking enterprise video conferencing

  While major vendors are taking a conservative approach with WebRTC, others are rethinking enterprise video conferencing to make it more useful across an organization.Continue Reading

• Successfully deploying your enterprise social network

  From building a social strategy to engaging users, learn how to make your enterprise social network deployment successful.Continue Reading

• Is 'pure IP' VoIP or hybrid VoIP better in the long run?

  Is a 'pure IP' VoIP deployment or hybrid VoIP deployment better in the long run? Telephony expert Jon Arnold explains how to determine which deployment model is better.Continue Reading

• Can VaaS integrate in an on-premises environment?

  Can VaaS be integrated into an on-premises environment? Expert Stephen K. Campbell says it can and explains how.Continue Reading