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How to buy Voice over Internet Protocol services
The emergence of Voice over Internet Protocol (VoIP) revolutionized communications in business. The ability to merge traditional voice telephony with Web-based data streams yielded higher productivity and lower costs compared to expensive ... Continue Reading
ORTC (Object Real-Time Communications)
ORTC (object real-time communications) is an open source component of WebRTC that enables mobile endpoints to talk to servers and Web browsers with real-time communications capabilities. ORTC is under development by a W3C community group that is ... Continue Reading
Can video conferencing technology keep kids in school?
How can video conferencing technology make a difference outside the boardroom? One engineer explains her plan to use it to help at-risk students in rural Tunisia. Continue Reading
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How to buy video conference equipment
Video conferencing is not new technology, but that doesn't make it any easier to select the best video conferencing equipment for a particular enterprise. The options range from free social platforms to Web conferencing platforms to telepresence ... Continue Reading
How to select video conference equipment
Video conferencing is nothing new, but that doesn't make selecting video conference equipment any easier. This guide will help you assess the latest technology and select what fits your enterprise's specific requirements and budget. Continue Reading
How vital is VoIP training for users during a migration?
When migrating to VoIP training must extend beyond the IT department. End users will need training on features such as voicemail and conference calls to avoid migration setbacks.Continue Reading
End-user training, internal marketing key to UC adoption
You put the future in front of them, yet users still embrace 1-800 conferencing lines. The disconnect often stems from insufficient end-user training and internal marketing.Continue Reading
How do you choose your SIP service deployment model?
There is no one-size-fits-all approach to SIP. Networking expert Michael Brandenburg explains how to choose between a decentralized and centralized SIP trunking deployment.Continue Reading
Wi-Fi technology in the healthcare industry
The healthcare industry stands to benefit greatly from Wi-Fi technology. Watch this video to learn what challenges must be addressed to reap those benefits.Continue Reading
How should a single pane of glass for collaboration be approached?
Experts weigh in on how enterprises should go about building single-pane-of-glass platforms based on collaboration tools.Continue Reading
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What is the difference between a VoIP gateway and IP PBX?
Networking expert Carrie Higbie explains how a VoIP gateway and an IP PBX perform different functions when transmitting voice data.Continue Reading
Top WebRTC use cases for contact centers
While many enterprises ought to explore their own WebRTC use cases, contact centers are leading the way in adoption of the browser-based technology.Continue Reading
jitter
Jitter is the time variation between when packets leave one system and reach another, affecting real-time communications like VoIP and video conferencing.Continue Reading
How to evaluate UCaaS providers' security measures
Make sure potential UCaaS providers address multi-tenancy management, end-to-end encryption and session border controller issues for added security.Continue Reading
Microsoft pushes enterprise telephony to the cloud
Microsoft wants to push Skype for Business to the cloud, but organizations that want to host enterprise telephony services need to talk to their partners.Continue Reading