Get started

Communication Integration with Enterprise Applications

• CPaaS vs. UCaaS platform: Which should you choose?

  While the CPaaS vs. UCaaS debate might focus on overlapping features, the two technologies can be complementary, according to industry analyst Michael Brandenburg. Continue Reading

• Twilio Studio visual builder eases communications design

  The CPaaS market continues to evolve, as Twilio Studio offers a visual drag-and-drop interface that could reduce the reliance on developers to build communications tools. Continue Reading

• unified communications (UC)

  Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools, with the goal of enhancing business communication, collaboration and productivity. Continue Reading

• This communications API quiz will test your tech skills

  Whether you're wondering how to work with communications API vendors or looking to take a deeper dive into the technology, this quiz will test your API aptitude. Continue Reading

• communications platform as a service (CPaaS)

  Communications platform as a service (CPaaS) is a cloud-based service that allows organizations to add real-time communication capabilities like voice, video and messaging to business applications by deploying application program interfaces (APIs). Continue Reading

• Definitions to Get Started

  • unified communications (UC)
  • communications platform as a service (CPaaS)
  • ORTC (Object Real-Time Communications)

  • WebRTC (Web Real-Time Communications)
  • communications-enabled business processes (CEBP)
  • R-value

  View All Definitions

• API planning for enterprises requires ample due diligence

  When integrating APIs into your business applications, be sure to forecast your communications traffic, rank your business performance metrics and try out potential vendors.Continue Reading

• Take this WebRTC architecture quiz to boost your tech skills

  The WebRTC architecture demands widespread knowledge of different computer science disciplines. Take this quiz to test your WebRTC technical expertise.Continue Reading

• Understand WebRTC basics to maximize deployment and adoption

  To capitalize on WebRTC technology, organizations must understand its basic functionality and address its challenges. Read on to learn more about WebRTC basics.Continue Reading

• ORTC (Object Real-Time Communications)

  ORTC (object real-time communications) is an open source component of WebRTC that enables mobile endpoints to talk to servers and Web browsers with real-time communications capabilities. ORTC is under development by a W3C community group that is ...Continue Reading

• Top WebRTC use cases for contact centers

  While many enterprises ought to explore their own WebRTC use cases, contact centers are leading the way in adoption of the browser-based technology.Continue Reading

• Microsoft pushes enterprise telephony to the cloud

  Microsoft wants to push Skype for Business to the cloud, but organizations that want to host enterprise telephony services need to talk to their partners.Continue Reading

• Microsoft Skype for Business digs into the telephony pie

  Microsoft Skype for Business could cost companies more in operational expenses, so detailed planning for its implementation must be done.Continue Reading

• Shopping for a UC cloud services provider

  Cloud UC buyers have many services and providers to consider. But a cloud services provider is also seeking the appropriate potential customers.Continue Reading

• Cloud-based apps need to federate with other services

  Leverage native integration capabilities, third-party products and user account management in order to bridge cloud-based apps and on-premises services.Continue Reading

• Can VaaS integrate in an on-premises environment?

  Can VaaS be integrated into an on-premises environment? Expert Stephen K. Campbell says it can and explains how.Continue Reading