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• CPaaS vs. UCaaS platform: Which should you choose?

  While the CPaaS vs. UCaaS debate might focus on overlapping features, the two technologies can be complementary, according to industry analyst Michael Brandenburg. Continue Reading

• VoIP phone

  A VoIP phone is a hardware- or software-based telephone designed to use voice over IP (VoIP) technology to send and receive phone calls over an IP network. Continue Reading

• Conference rooms of the future target meeting efficiency

  When overhauling your meeting room technology, don't forget the basics, such as high-speed network connectivity and power accessibility for all end users. Continue Reading

• The evolution of unified communications technologies

  Over the years, unified communications tools have evolved to incorporate different modes of collaboration. Enterprises need to be receptive to this ongoing innovation. Continue Reading

• How to configure VoIP on a network

  VoIP configuration requires significant preplanning to meet the requirements of voice traffic. Learn the steps to take when configuring VoIP on your network. Continue Reading

• Definitions to Get Started

  • VoIP phone
  • VoIP (voice over IP)
  • instant messaging (IM)
  • unified communications (UC)

  • UCaaS (Unified Communications as a Service)
  • codec
  • 4K video resolution
  • communications platform as a service (CPaaS)

  View All Definitions

• Video conference hardware simplified, affordable for huddle rooms

  Video conferencing vendors have aimed to simplify deployments with cost-effective kits that include cameras and audio peripherals for small meeting rooms.Continue Reading

• Should your unified communications strategy include UCaaS?

  Unified communications-as-a-service offerings are getting better, but it's a complex market that requires understanding your company's true needs.Continue Reading

• How do you evaluate SIP services?

  Learn how to prepare your organization for a SIP deployment through a clearly defined evaluation of your organization's network requirements and business goals.Continue Reading

• VoIP (voice over IP)

  VoIP (voice over IP) is the transmission of voice and multimedia content over Internet Protocol (IP) networks. VoIP historically referred to using IP to connect private branch exchanges (PBXs), but the term is now used interchangeable with IP ...Continue Reading

• instant messaging (IM)

  Instant messaging, often shortened to IM or IM'ing, is the exchange of near real-time messages through a stand-alone application or embedded software.Continue Reading

• Huddle room video conference costs don't need to break the bank

  As office layouts change, huddle rooms and small collaboration spaces are becoming popular. The video tools in these spaces can provide cost-effective communications.Continue Reading

• Twilio Studio visual builder eases communications design

  The CPaaS market continues to evolve, as Twilio Studio offers a visual drag-and-drop interface that could reduce the reliance on developers to build communications tools.Continue Reading

• unified communications (UC)

  Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools, with the goal of enhancing business communication, collaboration and productivity.Continue Reading

• UCaaS (Unified Communications as a Service)

  Unified communications as a service (UCaaS) is a cloud delivery model that offers a variety of communication and collaboration applications and services.Continue Reading

• Visual collaboration software needs seven pillars for success

  A virtual workspace can foster visual collaboration among distributed teams of workers. But seven elements need to come together for a successful rollout.Continue Reading