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Bring yourself up to speed with our introductory content.
Get started
Bring yourself up to speed with our introductory content.
Understanding the components of team collaboration tools
Refresh your knowledge of which team collaboration components are essential to team workflows and what IT leaders should keep top of mind to prevent potential problems. Continue Reading
VoIP migration requires telephony network planning, security scrutiny
A PBX to VoIP migration requires careful planning to ensure call quality. Learn how to ready the network, evaluate architecture options and set the right security policies. Continue Reading
Breaking down the parts of a CPaaS platform
Cloud-delivered communications are the backbone of many organizations. Review the key terms around CPaaS platform features and development tools with this glossary. Continue Reading
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5 best practices for cloud calling success
Organizations looking to augment their communications features while also cutting costs and improving scalability are turning to the cloud for their calling services. But migrating to cloud calling ... Continue Reading
How well do you understand UC cloud SLAs?
Getting the right unified communications cloud SLA can be difficult for organizations. This quiz covers the essentials of SLAs, from the basic components to IT's role. Continue Reading
video conferencing (video conference)
A video conference is a live, visual connection between two or more people residing in separate locations for the purpose of communication.Continue Reading
How can IT approach a cloud-based unified communications migration?
Migrating to cloud-based unified communications can offer organizations greater agility, but benefits need to be weighed against the loss of IT control.Continue Reading
Brush up on your knowledge of speech technology terms
Vocal commands are one way speech technology is making its way into business applications and services. This mini glossary will refresh your knowledge of speech technology and some of its use cases.Continue Reading
UC adoption programs support users and business goals
Transforming a business with unified communications takes more than deploying new apps and services. End users must adopt the services and incorporate them into their daily workflows. For many ...Continue Reading
Are you ready to adopt cloud video conferencing?
Video is an important tool for enterprises looking to support dispersed employees. Take this quiz to see how much you know about cloud video conferencing.Continue Reading
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gatekeeper
A gatekeeper is a management tool for H.323 multimedia networks.Continue Reading
Session Initiation Protocol (SIP)
Session Initiation Protocol (SIP) is a signaling protocol used for initiating, maintaining, modifying and terminating real-time sessions that involve video, voice, messaging and other communications applications and services between two or more ...Continue Reading
What role does UC mobility play in digital transformation?
Organizations that value employee engagement, innovation and customer experience are more likely to focus on mobile UC as part of their digital transformation road map.Continue Reading
Collaboration tools are must-haves, but not one-size-fits-all
Choosing the best tool for collaboration in your enterprise takes much more than simply assessing vendors in the market and comparing their products' capabilities.Continue Reading
A collaboration program is essential for effective teamwork
Learn what steps must be taken in order to create effective enterprise team collaboration in an era when IT no longer controls what applications and platforms workers choose to use.Continue Reading