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Bring yourself up to speed with our introductory content.
Get started
Bring yourself up to speed with our introductory content.
Brush up on your knowledge of speech technology terms
Vocal commands are one way speech technology is making its way into business applications and services. This mini glossary will refresh your knowledge of speech technology and some of its use cases. Continue Reading
UC adoption programs support users and business goals
Transforming a business with unified communications takes more than deploying new apps and services. End users must adopt the services and incorporate them into their daily workflows. For many ... Continue Reading
Are you ready to adopt cloud video conferencing?
Video is an important tool for enterprises looking to support dispersed employees. Take this quiz to see how much you know about cloud video conferencing. Continue Reading
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gatekeeper
A gatekeeper is a management tool for H.323 multimedia networks. Continue Reading
Session Initiation Protocol (SIP)
Session Initiation Protocol (SIP) is a signaling protocol used for initiating, maintaining, modifying and terminating real-time sessions that involve video, voice, messaging and other communications applications and services between two or more ... Continue Reading
What role does UC mobility play in digital transformation?
Organizations that value employee engagement, innovation and customer experience are more likely to focus on mobile UC as part of their digital transformation road map.Continue Reading
Collaboration tools are must-haves, but not one-size-fits-all
Choosing the best tool for collaboration in your enterprise takes much more than simply assessing vendors in the market and comparing their products' capabilities.Continue Reading
A collaboration program is essential for effective teamwork
Learn what steps must be taken in order to create effective enterprise team collaboration in an era when IT no longer controls what applications and platforms workers choose to use.Continue Reading
Understand UC quality issues and which QoS tools can solve them
Improving UC quality means knowing what causes problems and which QoS tools are available. This mini-glossary will help you navigate the terms related to QoS.Continue Reading
Go back to the basics with a glossary of VoIP terms
This mini glossary defines essential vocabulary associated with VoIP. Read through these VoIP terms to refresh your knowledge of IP-based telephony.Continue Reading
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leased line
A leased line is a bidirectional telephone line that has been rented for private voice, data exchange or telecommunication use.Continue Reading
How SD-WAN can unlock UCaaS benefits
Reaping UCaaS benefits means taking a hard look at your network configuration. Learn how SD-WAN can help optimize performance and reliability for UCaaS applications.Continue Reading
What should users expect from speech technology applications?
Workers can start to expect more from speech technology applications than just voice-activated search. As capabilities evolve, new business use cases will emerge.Continue Reading
How does cloud SIP trunking differ from traditional SIP trunking?
Traditional and cloud SIP trunking perform the same tasks of initiating and ending call sessions, but the method and costs of access create distinct differences in these services.Continue Reading
Reap UCaaS benefits by preparing network, staff and users
Organizations migrating to cloud-based unified communications must examine IT and end-user needs. Finding the right balance can help companies realize UCaaS benefits.Continue Reading