Evaluate

Evaluate

Weigh the pros and cons of technologies, products and projects you are considering.

• API vendors show how to build web-calling features

  In this video, see how API vendors are providing the building blocks to support web-based communications. Browser-based calling, in particular, is a fundamental feature. Continue Reading

• Voice applications, analytics suites part of UC evolution

  In this video, Vonage and Plantronics demonstrate their latest innovations. See how a voice API and analytics suite are helping advance enterprise communications. Continue Reading

• Cisco Spark Board, Polycom camera refocus on video conference rooms

  While big boardroom video conferencing deployments are perhaps a thing of the past, video meetings could find a new home in small and medium-sized meeting rooms. Continue Reading

• Unified communications platforms get contextual, customizable

  UC clients often undergo evolutionary development, rather than revolutionary changes. See how two vendors in particular are looking to advance enterprise communications. Continue Reading

• Do communication APIs complement or challenge UC products?

  Embedded communications, like click-to-call or click-to-video, can enhance business workflows. But are these new API tools ready for enterprise use? Continue Reading

• Unified communications vendors and users continue consolidation

  In this video with analyst Irwin Lazar, explore some key market trends, including industry consolidation, UC analytics and the emergence of artificial intelligence tools.Continue Reading

• How will AI tools affect the future of contact centers?

  While artificial intelligence and chatbots are finding their way into contact centers, the industry has yet to feel the full effect of AI tools, according to one analyst.Continue Reading

• Cloud unified communications carrying more clout

  Current cloud trends in unified communications include hybrid deployments and an increase in video conferencing adoption. But is hybrid just one step toward a pure-cloud model?Continue Reading

• H.323 vs. SIP: What's the difference?

  In this comparison, discover the similarities and differences of H.323 vs. SIP standards, and learn why SIP has become the de facto standard for voice and video communications.Continue Reading

• Have mobility and messaging trumped business voice communications?

  The value of voice communications has not really changed, but telephony is no longer the hub of workplace communication, according to one telecom expert.Continue Reading

• How AI services are converging with unified communications

  Though still in early days, the nexus of artificial intelligence and unified communications is emerging, as AI tools could help streamline collaboration processes.Continue Reading

• Do embedded communications require CPaaS or WebRTC?

  When deploying embedded communications, some enterprises might consider CPaaS or WebRTC support. But one expert explains why CPaaS and WebRTC should not be compared.Continue Reading

• How messaging platforms disrupted the UC market

  These days, disruption and innovation entwine like a hashtag. As an example, Slack and other messaging platforms have ruffled the unified communications market with a new way of working and ...Continue Reading

• How do Google business collaboration tools compare with Office 365?

  Google's enterprise collaboration suite offers organizations an array of cloud collaboration tools. But it faces tough competition from the market leader, Microsoft Office 365.Continue Reading

• Unified critical communications reinforce employee safety

  Enterprises face potential threats every day, whether it's an office shooting or cyberattack. Critical communication tools, however, can help protect employees and operations.Continue Reading