Evaluate

Evaluate

Weigh the pros and cons of technologies, products and projects you are considering.

• IT leaders shouldn't underestimate business messaging

  While real-time voice communications are central to the collaboration process, team messaging apps have emerged to play an important role in everyday business communications. Continue Reading

• Workplace by Facebook, Amazon Chime and Walmart -- too big to ignore

  A little more than a year ago, Facebook crashed the unified communications party. The largest social network in the world launched Workplace by Facebook, a collaborative platform for business ... Continue Reading

• Five trends driving collaboration in the digital workforce

  The workforce is evolving as organizations focus their efforts on digital transformation strategies. New approaches to technology are influencing employee productivity and collaboration. Five key ... Continue Reading

• How click-to-call buttons threaten call center security

  For contact centers, click-to-call capabilities add another layer of security concerns. Denial-of-service attacks and premium rate fraud can be especially harmful. Continue Reading

• Does an API deployment only involve developers?

  API development requires not only programmers and developers, but the business insight of legacy IT. Learn why employees with legacy backgrounds are vital to an API strategy. Continue Reading

• Team collaboration apps can help streamline communications

  Organizations of all sizes and verticals can take advantage of cloud collaboration tools. The use cases provided here highlight the functionality these apps offer.Continue Reading

• Evaluating SBC vendors for cloud communications infrastructure

  As more organizations move their communications infrastructure to the cloud, session border controllers must follow suit. In 2016, nearly 40% of North American business users were using some form ...Continue Reading

• Fully integrated UC&C challenges vendors, enterprises

  Vendors are busy integrating UC&C applications into one platform and moving to cloud-based services. But enterprises only want the specific features their business needs demand.Continue Reading

• Virtual assistant apps not quite geared for businesses, yet

  While popular among consumers, virtual assistant tools are not exactly deployed in enterprises. But IT leaders are showing interest in this emerging business technology.Continue Reading

• How do huddle rooms fit in video conferencing strategies?

  Huddle room video conferencing is more than setting up a webcam and speakerphone in a small room. Learn why huddle rooms should be part of your collaboration strategy.Continue Reading

• Team collaboration tools tout cloud messaging services

  Collaborative messaging services are becoming the de facto standard, as they enable mobile and remote users to easily contribute to a project despite their location or time zone.Continue Reading

• How do APIs affect enterprise communications systems?

  Communications APIs can change how organizations use their communications infrastructure. API expert Tsahi Levent-Levi explains the two ways APIs reshape enterprise telephony.Continue Reading

• Team collaboration tools spreading enterprise-wide

  Messaging-centric team collaboration apps are becoming more prevalent, as distributed groups of workers adopt this cloud-based technology. Microsoft Teams chases this trend.Continue Reading

• Skype for Business users wary of Microsoft Teams telephony

  As Microsoft rolls out its Teams communications client, many Skype for Business users are concerned about certain telephony features and may prefer on-premises options.Continue Reading

• Skype for Business users face Microsoft Teams migration questions

  Microsoft customers considering a migration from Skype for Business to Microsoft Teams will encounter several key questions regarding features and deployment models.Continue Reading