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Collaborative Applications

• How is CPaaS influencing UCaaS vendor portfolios?

  The customizability of CPaaS is changing how UCaaS vendors approach their platforms. Vendors are adopting more APIs to integrate CPaaS capabilities within their UCaaS platforms. Continue Reading

• Comparing UCaaS and CPaaS for cloud-based communications

  CPaaS and UCaaS platforms are growing, as organizations move from on premises to cloud. Learn what capabilities these options offer and how they fit into your enterprise communications. Continue Reading

• 5 UC and collaboration trends to watch in 2019

  As we close the door on 2018, look to the future of communication and collaboration trends that will influence the UC market landscape in 2019. Continue Reading

• Expert insights reflect top five trends in unified communications

  UC buyers need all the advice they can get in a rapidly changing market. Our top expert tips of 2018 helped organizations make sense of the trends driving the UC market. Continue Reading

• Team communication apps see surge in enterprise adoption

  The adoption of team communication apps is on the rise, as enterprises focus on improving workflow and efficiency through contextualized communication. Continue Reading

• 4 UCaaS market trends driving vendor offerings

  The features users are looking for in UCaaS platforms are ever-evolving. Vendors are focusing on adding and improving features based on market demand and trying to keep up with alternative UC ...Continue Reading

• How does embedded video fit into unified communications strategies?

  Video communications have gained popularity in UC. Our expert explains how embedded video can enhance the communications experience beyond customer-facing applications.Continue Reading

• Microsoft fixes flaws in Skype Meetings App

  Microsoft announced upgrades to the Skype Meetings App to ease installation and setup. The vendor plans to eliminate the Mac version of the product in favor of the desktop app.Continue Reading

• Webex Teams vs. Microsoft Teams: Choosing the right platform

  Find out which team collaboration platform is the best fit for your business in the Webex Teams vs. Microsoft Teams showdown. Our expert analyzes the Cisco and Microsoft products.Continue Reading

• Reaping the business benefits of collaboration tools

  Does your strategy for collaboration tools encompass cost, meeting requirements and make the best use of available hardware and software?Continue Reading

• Would businesses embrace Google+ as a corporate social network?

  Google plans to shut down its consumer-oriented Google+ social networking service and focus on a corporate social network for enterprise customers. The tech giant made the announcement last week ...Continue Reading

• Apple Business Chat vs. WhatsApp business messaging API partners

  WhatsApp is taking a different approach than Apple when it comes to business messaging APIs. Tsahi Levent-Levi explains how WhatsApp is differentiating with vendor partnerships.Continue Reading

• With cloud-based contact centers, one size does not fit all

  Contact center cloud services are a fast-growing part of the SaaS market, a trend Mitel is responding to with its MiCloud Engage product that fills a gap in the company's portfolio.Continue Reading

• Integrating unified communications products and other UC trends

  Communications and collaboration in the enterprise has never been more business essential. Learn how to make sense, and best use, of the latest UC products and services.Continue Reading

• Benefits of artificial intelligence in communication

  Enterprises that want to enhance their UC strategies can see several benefits of artificial intelligence in communication, collaboration, information access and UC endpoint control.Continue Reading