Evaluate

Collaborative Applications

• Apple Business Chat vs. WhatsApp business messaging API partners

  WhatsApp is taking a different approach than Apple when it comes to business messaging APIs. Tsahi Levent-Levi explains how WhatsApp is differentiating with vendor partnerships. Continue Reading

• With cloud-based contact centers, one size does not fit all

  Contact center cloud services are a fast-growing part of the SaaS market, a trend Mitel is responding to with its MiCloud Engage product that fills a gap in the company's portfolio. Continue Reading

• Integrating unified communications products and other UC trends

  Communications and collaboration in the enterprise has never been more business essential. Learn how to make sense, and best use, of the latest UC products and services. Continue Reading

• Benefits of artificial intelligence in communication

  Enterprises that want to enhance their UC strategies can see several benefits of artificial intelligence in communication, collaboration, information access and UC endpoint control. Continue Reading

• Cisco Spark Room 70, Polycom Pano advance conference room tech

  Many video collaboration vendors are trying to innovate around conference room technology. Cisco and Polycom are two examples of vendors taking different approaches. Continue Reading

• How to navigate a Microsoft Teams migration from Skype for Business

  A Microsoft Teams deployment seems inevitable for Skype for Business users. Learn how to prepare your organization, whether you're in the cloud or on premises.Continue Reading

• New UC products highlight unified communications market trends

  ZK Research focuses on eight UC products that emphasize strategic business value in light of unified communications market trends.Continue Reading

• Vonage Business Cloud offers midmarket cloud-native UCaaS

  Adding a Vonage cloud business option for the underserved midmarket, ZK Research says new UCaaS option was built with a cloud-native approach to accommodate market changes quickly.Continue Reading

• Evaluate team collaboration tools to increase productivity

  Organizations need to consider several factors when buying a team collaboration tool, including deployment options and security features.Continue Reading

• Consolidating overlapping tools for enterprise collaboration

  Tools for enterprise collaboration are most effective when users work on the same platform. Consider these best practices to consolidate overlapping features.Continue Reading

• How the top cloud collaboration tools stack up

  Team collaboration apps have saturated the UC market. See how the leading products compare on calling features, video conferencing support, pricing and other criteria.Continue Reading

• How to navigate the enterprise collaboration market

  When evaluating enterprise collaboration services, first look inward at your company needs. Some key collaboration criteria include scalability, security and uptime.Continue Reading

• The leading team collaboration tools offer numerous options

  As organizations assess team collaboration apps, they need to evaluate the full extent of a deployment, including app integrations, administrator options and pricing plans.Continue Reading

• Five predictions for communication and collaboration trends in 2018

  In the new year, watch for team collaboration tools to become the primary user interface. And one UC vendor might mark the end of life for its on-premises platform.Continue Reading

• Six questions to ask before buying a team collaboration app

  Before you vet the different cloud collaboration tools, you should examine your list of considerations and determine how each vendor can address them.Continue Reading