Features

Features

• ShoreTel Connect CLOUD: UC as a service product overview

  ShoreTel Connect CLOUD provides several software and hardware components, including a collaboration suite, mobility app, IP phones and contact-center capabilities.  Continue Reading

• Interactive Intelligence PureCloud: UCaaS product overview

  The Interactive Intelligence PureCloud platform provides a cloud-based suite of communications, collaboration and contact-center applications aimed at organizations of all sizes.  Continue Reading

• Avaya cloud UC product overview: IP Office, OnAvaya and Avaya UCaaS

  Flexible licensing and contact-center capabilities are just some of the strengths of Avaya cloud UC products, which include IP Office, OnAvaya and Avaya UCaaS.  Continue Reading

• Mitel MiCloud: UC as a service product overview

  With features such as contact center support and integration with Salesforce, the Mitel MiCloud unified communications system is suitable for small and large organizations.  Continue Reading

• Microsoft Skype for Business Online: UCaaS product overview

  As a cloud-based product, Skype for Business Online continues to evolve into a full-fledged unified communications service, with calling, conferencing and collaboration features.  Continue Reading

• Comparing the top UC cloud products and providers

  Before you buy UC cloud-based products, consider these four key criteria: your business size, provider tech support, third-party app integration and contact center capabilities.  Continue Reading

• NEC Univerge Blue: UC as a service product overview

  Univerge Blue's cloud-based communications include extensive mobility features and call-center capabilities. The UCaaS product also offers robust security settings.  Continue Reading

• UC tech-buying power shifting from IT to lines of business

  Empowered by cloud-based services and consumer-oriented expectations, lines of business are wresting technology-buying power from IT departments and purchasing collaboration apps.  Continue Reading

• Video conferencing in the cloud aids Eastern Band of Cherokee Indians

  The Eastern Band of Cherokee Indians deployed Lifesize's Skype for Business integration to migrate to the cloud and improve communications within the community.  Continue Reading

• Ringing endorsement: Which VoIP telephones fit your needs?

  With hundreds of models and countless features to choose from, picking the right IP phone can be a challenge. Here's what IT managers need to know before they make the call.  Continue Reading

• Unify Circuit: UC as a service product overview

  The Unify Circuit platform provides a single cloud-based service that addresses organizations' cross-platform team collaboration and communication needs.  Continue Reading

• After Atos acquisition, Unify collaboration roadmap emerges

  The dust is settling after Atos acquired Unify. Now, Unify CEO Jon Pritchard details how the acquisition has affected the company's collaboration products.  Continue Reading

• Evaluate cloud vs. on-premises video conferencing tools before you buy

  Before you buy video conferencing services, evaluate the components of cloud vs. on-premises video to determine which deployment model is the right fit for your organization.  Continue Reading

• Land and expand: Collaboration apps gain ground, with or without IT's OK

  Workers unhappy with available collaboration platforms increasingly bypass IT and download apps such as Slack and Unify Circuit, then convert their colleagues into users too.  Continue Reading

• The business case for video conference technology just got easier

  Use cases for video conference technology have transformed recently, as the software-as-a-service model provides greater flexibility, lower cost of ownership and easier deployments.  Continue Reading