Features

Features

• Video conferencing adoption: Tracking trends and deployment strategies

  Video conferencing adoption is increasing as enterprises turn to higher-quality, lower-cost video technology to improve workforce collaboration and reduce reliance on travel.  Continue Reading

• Top 10 books: Best-selling IP telephony and UC titles

  This top 10 list of best-selling IP telephony and unified communications (UC) books includes such hot topics as SIP and SIP trunking, cloud computing, PBXs and IP telephony and is based on sales from VoiceCon 2010.  Continue Reading

• How to configure SIP trunks for the enterprise

  Configuring SIP trunks requires careful planning and pre-deployment network assessment and analysis. Learn how to configure SIP trunks properly, reliably and securely in this excerpt of a chapter from SIP Trunking.  Continue Reading

• Protect your UC services against eavesdropping and security attacks

  With the right access, anyone can observe or adjust your unified communications services. Learn how to ward off unauthorized modification and eavesdropping attacks in this chapter from Seven Deadliest Unified Communications Attacks.  Continue Reading

• Mobile IP networks: An overview

  With more people in the workforce moving mobile, thanks to road warriors and telecommuters, the demand for mobile IP is growing. In this chapter excerpt from "Wireless Networking Complete," you'll learn about mobile IP networks, from protocols to ...  Continue Reading

• Fixed mobile convergence technology fundamentals

  Fixed mobile convergence (FMC) systems based on VoIP service build on convergence technology fundamentals to enable fully converged IP communications. This chapter will review FMC systems technology and discuss real-life deployments.  Continue Reading

• Identifying issues in a multi-site Cisco UC deployment

  Deploying Cisco Unified Communications Manager between multiple sites requires an appropriate dial plan, appropriate bandwidth, a quality of service (QoS) implementation and a design that can survive IP WAN failures. This chapter will explain the ...  Continue Reading

• Cisco Voice over IP: Routing calls over analog voice ports

  This chapter introduces basic configuration of analog and digital voice ports and demonstrates how to fine-tune voice ports with port-specific configurations. Upon completing this chapter, you will be able to configure voice interfaces on Cisco ...  Continue Reading

• SIP network security measures

  Learn about specific security measures that can protect your oganization in the event of a SIP-based network attack. This chapter details the different types of SIP attacks and discusses various security measures and solutions to protect your ...  Continue Reading

• Security in a SIP network: Identifying network attacks

  Learn about security in a SIP network and find out how an organization can protect itself from SIP-based VoIP and network attacks. This chapter details the different types of SIP attacks and discusses various security measures and solutions to ...  Continue Reading

• What UC is and isn't

  Want to know what unified communications (UC) is and what UC isn't? Find out here and learn about key UC elements and components.  Continue Reading

• Cisco Unified Communications Manager Architecture

  Understanding the role that Cisco Unified Communications Manager (CUCM) plays in a converged network from various IT perspectives is necessary for a successful installation and configuration. This chapter describes the architecture, hardware and ...  Continue Reading

• Voice and Video Conferencing Fundamentals

  As audio and video conferencing move rapidly into the mainstream, customers and end users are demanding unprecedented performance, reliability, scalability, and security. In Voice and Video Conferencing Fundamentals, three leading experts ...  Continue Reading

• IPTV Crash Course: Chapter 3: The Technology of IP Networks

  Chapter 3 of "IPTV Crash Course" by Joseph Weber and Tom Newberry presents an overview of IP suite data transmission basics and advanced protocols that IPTV utilizes in creating a television service supported by the Internet.  Continue Reading

• Remote call center agent management: Top ten buzzwords

  Learn more about what's involved in managing remote call center agents with these buzzwords. You'll find out about technology including VoIP, VPN and IVR, as well as important metrics related to remote call center agent management.  Continue Reading

• What are media gateways and how do H.323, SIP, MGCP and other support protocols work?

  What are media gateways and how do H.323, SIP, MGCP and other support protocols work?  Continue Reading

• Learning Guide: How is transmitting voice different from sending data?

  Learn the differences between voice transmission and sending data over a VoIP network.  Continue Reading

• How does VoIP work? A technical guide to functional VoIP

  By now, you probably have a general idea of what VoIP is, but do you understand how it works? Do you know how many bits are in a conventional PCM voice sample or what "look-ahead" is used for? Do you know which two modes a caller can use to set up a...  Continue Reading