Features

Features

• Expert insights reflect top five trends in unified communications

  UC buyers need all the advice they can get in a rapidly changing market. Our top expert tips of 2018 helped organizations make sense of the trends driving the UC market.  Continue Reading

• 5 UC trends that drove headlines in 2018

  From Cisco merging Spark and Webex to Microsoft's Teams migration, take a look back at the top UC news stories of 2018 and the UC trends that drove them.  Continue Reading

• Team communication apps see surge in enterprise adoption

  The adoption of team communication apps is on the rise, as enterprises focus on improving workflow and efficiency through contextualized communication.  Continue Reading

• How to prepare for and manage VoIP call quality issues

  Do you know how to maintain call quality when deploying VoIP? Get the answers to your VoIP quality concerns, from predeployment assessments to troubleshooting tools.  Continue Reading

• Maximize collaboration with the right huddle room design

  Huddle room design is an essential part of creating a good collaborative environment. Learn what equipment options are available for your collaboration spaces.  Continue Reading

• How to plan and manage huddle room design to increase productivity

  Get the answers to your questions on deploying video conferencing in huddle rooms -- from why the option is so attractive to what you'll need for a successful deployment.  Continue Reading

• PSTN vs. VoIP: What's best for your business?

  Unsure of where your organization stands in the PSTN vs. VoIP debate? Use this feature-by-feature comparison to decide whether VoIP or PSTN services fit your organization's needs.  Continue Reading

• Digital whiteboards' remote collaboration underused by organizations

  When using interactive whiteboards, businesses need to get remote workers involved in the collaboration process through video calls, screen sharing and digital annotation.  Continue Reading

• Conference rooms of the future need IT control, expertise

  As organizations evaluate their conference rooms of the future, IT groups need to lead these projects to create a consistent meeting room experience for end users.  Continue Reading

• Open UC platforms improve communication workflow, but carry risks

  An API-based integration between UC and business apps can improve workflows and contextual communication. But the integrations may carry security risks.  Continue Reading

• Dolby Voice Room conferencing product wins Network Innovation Award

  Dolby's new video conferencing product, Dolby Voice Room, targets the huddle room market, while touting high-end audio capabilities and ease of management.  Continue Reading

• How to navigate a Microsoft Teams migration from Skype for Business

  A Microsoft Teams deployment seems inevitable for Skype for Business users. Learn how to prepare your organization, whether you're in the cloud or on premises.  Continue Reading

• Cloud contact center benefits include simplicity, integrations

  More organizations are putting their contact center in the cloud to simplify and integrate their agent communications. But other organizations are taking a hybrid approach.  Continue Reading

• Consolidating overlapping tools for enterprise collaboration

  Tools for enterprise collaboration are most effective when users work on the same platform. Consider these best practices to consolidate overlapping features.  Continue Reading

• How the top cloud collaboration tools stack up

  Team collaboration apps have saturated the UC market. See how the leading products compare on calling features, video conferencing support, pricing and other criteria.  Continue Reading