Features

Features

Unified Communications ROI

• How UC technology works and why you need it

  Explore the emergence of unified communications and the evolution of UC technology as a response to changing business needs.  Continue Reading

• UCaaS products for what every organization needs

  Check out these UCaaS products to help you make a final decision based on company overview, hardware options and technical support.  Continue Reading

• 5 considerations when choosing a UCaaS provider

  When evaluating UCaaS providers and cloud-based products, three important criteria to consider include flexibility, stability and the variety of deployment models offered.  Continue Reading

• 3 benefits of UCaaS in the workplace

  Businesses can take advantage of some significant benefits of UCaaS, including improved company agility, employee productivity and cost control.  Continue Reading

• Contact center AI trends take center stage at Enterprise Connect 2019

  Several vendors at Enterprise Connect 2019 focused on contact center AI innovation and virtual agents. But are businesses actually ready for the technology?  Continue Reading

• Disadvantages of interactive whiteboards: Cost, lack of interoperability

  Large-screen collaboration devices offer some powerful communications tools. But buyers also need to heed some of the disadvantages of interactive whiteboards.  Continue Reading

• Comparing the top UC cloud products and providers

  Before you buy UC cloud-based products, consider these four key criteria: your business size, provider tech support, third-party app integration and contact center capabilities.  Continue Reading

• UC tech-buying power shifting from IT to lines of business

  Empowered by cloud-based services and consumer-oriented expectations, lines of business are wresting technology-buying power from IT departments and purchasing collaboration apps.  Continue Reading

• Evaluate cloud vs. on-premises video conferencing tools before you buy

  Before you buy video conferencing services, evaluate the components of cloud vs. on-premises video to determine which deployment model is the right fit for your organization.  Continue Reading

• The business case for video conference technology just got easier

  Use cases for video conference technology have transformed recently, as the software-as-a-service model provides greater flexibility, lower cost of ownership and easier deployments.  Continue Reading

• VIPedge: Toshiba cloud UC service product overview

  VIPedge, the Toshiba cloud UC system, implements unified communications as a service with strong support help and integration with existing Toshiba IP PBX units.  Continue Reading

• Cisco HCS: UC as a service product overview

  Cisco HCS cloud unified communications system integrates with existing collaboration and presence technology, like Cisco Presence and Instant Messaging Server.  Continue Reading

• Employee consultation needed before deploying new UC tools

  Organizations that don't seek an employee consultation before deploying communications tools may struggle with adoption. Learn how to deploy tools that employees want to use.  Continue Reading

• Video conferencing systems help NATO keep the peace

  An extensive video conferencing deployment helps employees and partners at the North Atlantic Treaty Organization (NATO) collaborate responding to world conflicts.  Continue Reading

• Unify OpenScape Voice: Product overview

  With support for mobility, video and scalability for up to 500,000 users, OpenScape Voice -- and the rest of the Unify UC portfolio -- is well-suited for large enterprises.  Continue Reading