Features

Features

Collaborative Applications

• Enhancing business processes with intelligent virtual assistants

  In this roundup of UC blogs, analysts discuss the rise of intelligent virtual assistants, Zoom's foray into WebRTC technology and the pitfalls of using vendor-provided RFPs.  Continue Reading

• Understanding the components of team collaboration tools

  Refresh your knowledge of which team collaboration components are essential to team workflows and what IT leaders should keep top of mind to prevent potential problems.  Continue Reading

• How to assess team collaboration platforms pre- and post-deployment

  Testing predeployment and monitoring post-deployment are two factors that influence collaboration success. Learn how to prepare for and monitor team collaboration platforms.  Continue Reading

• Can Google collaboration slow Slack's momentum?

  Google got on the collaboration train early, but Slack has proven to be the more popular messaging platform. Will Google's investment in Hangouts Chat slow Slack?  Continue Reading

• Brush up on your knowledge of speech technology terms

  Vocal commands are one way speech technology is making its way into business applications and services. This mini glossary will refresh your knowledge of speech technology and some of its use cases.  Continue Reading

• User buy-in crucial when migrating from Slack to Microsoft Teams

  For organizations using Microsoft 365, migrating from Slack to Microsoft Teams can better support employee workflows. But a migration requires more than mandating users to switch.  Continue Reading

• Flexibility in the workplace relies on UC technology

  The future of work requires supporting flexibility in the workplace with UC technology, according to a Fuze executive. But this requires addressing corporate culture.  Continue Reading

• Supporting a dispersed workforce with communications technology

  UC tools are a vital part of engaging a dispersed workforce. Learn how business leaders use UC tools to help remote workers feel part of company culture and how to avoid burnout.  Continue Reading

• Slack collaboration helps Ford, Wayfair build employee trust

  Executives looking to build employee trust and support collaboration across the organization should embrace Slack team collaboration, according to business leaders.  Continue Reading

• The 3 pillars of successful collaboration in the workplace

  To achieve collaboration deployment success, organizations need to look beyond the tools and create a workplace culture centered on collaboration.  Continue Reading

• How to prepare for API integration on your network

  APIs are becoming the easiest way to customize services to fit business communications needs. Before deployment, IT should investigate what network constraints API traffic could bring.  Continue Reading

• How Mio integrates Slack, Microsoft Teams and Cisco Webex users

  Mio -- winner of TechTarget's Network Innovation Award -- enables a Slack, Microsoft Teams and Cisco Webex integration, enabling internal communication and collaboration across messaging apps.  Continue Reading

• Achieve UC success with strong user adoption strategies

  Unified communications is not just about the technology; it's about the people, too. IT leaders at Enterprise Connect share their tips on how to support end-user adoption.  Continue Reading

• Mature UC market drives innovation at Enterprise Connect 2019

  The maturity of the UC market is driving vendors to find new ways to innovate. Enterprise Connect 2019 will see service and product announcements around AI and contact centers.  Continue Reading

• Video conferencing platform connects California university campuses

  To keep up with the changing culture of video communications, California State University adopted Zoom to better connect students and faculty and create a more connected campus.  Continue Reading