Features

Features

• PSTN vs. VoIP: What's best for your business?

  Unsure of where your organization stands in the PSTN vs. VoIP debate? Use this feature-by-feature comparison to decide whether VoIP or PSTN services fit your organization's needs.  Continue Reading

• Digital whiteboards' remote collaboration underused by organizations

  When using interactive whiteboards, businesses need to get remote workers involved in the collaboration process through video calls, screen sharing and digital annotation.  Continue Reading

• Conference rooms of the future need IT control, expertise

  As organizations evaluate their conference rooms of the future, IT groups need to lead these projects to create a consistent meeting room experience for end users.  Continue Reading

• Open UC platforms improve communication workflow, but carry risks

  An API-based integration between UC and business apps can improve workflows and contextual communication. But the integrations may carry security risks.  Continue Reading

• Dolby Voice Room conferencing product wins Network Innovation Award

  Dolby's new video conferencing product, Dolby Voice Room, targets the huddle room market, while touting high-end audio capabilities and ease of management.  Continue Reading

• How to navigate a Microsoft Teams migration from Skype for Business

  A Microsoft Teams deployment seems inevitable for Skype for Business users. Learn how to prepare your organization, whether you're in the cloud or on premises.  Continue Reading

• Cloud contact center benefits include simplicity, integrations

  More organizations are putting their contact center in the cloud to simplify and integrate their agent communications. But other organizations are taking a hybrid approach.  Continue Reading

• Consolidating overlapping tools for enterprise collaboration

  Tools for enterprise collaboration are most effective when users work on the same platform. Consider these best practices to consolidate overlapping features.  Continue Reading

• How the top cloud collaboration tools stack up

  Team collaboration apps have saturated the UC market. See how the leading products compare on calling features, video conferencing support, pricing and other criteria.  Continue Reading

• Evaluating UCaaS providers: How to choose the right one

  The unified communications-as-a-service market is diverse and growing. Learn how to analyze UCaaS offerings and select a provider that aligns with your present and future needs.  Continue Reading

• The leading team collaboration tools offer numerous options

  As organizations assess team collaboration apps, they need to evaluate the full extent of a deployment, including app integrations, administrator options and pricing plans.  Continue Reading

• Huddle room video conference costs don't need to break the bank

  As office layouts change, huddle rooms and small collaboration spaces are becoming popular. The video tools in these spaces can provide cost-effective communications.  Continue Reading

• Six questions to ask before buying a team collaboration app

  Before you vet the different cloud collaboration tools, you should examine your list of considerations and determine how each vendor can address them.  Continue Reading

• UC management tackles multivendor, hybrid UC challenges

  Multivendor and hybrid UC are creating complex management challenges for enterprises. Learn how UC performance management provides enterprises with the tools they need.  Continue Reading

• IT leaders shouldn't underestimate business messaging

  While real-time voice communications are central to the collaboration process, team messaging apps have emerged to play an important role in everyday business communications.  Continue Reading