Features

Features

• How to navigate a Microsoft Teams migration from Skype for Business

  A Microsoft Teams deployment seems inevitable for Skype for Business users. Learn how to prepare your organization, whether you're in the cloud or on premises.  Continue Reading

• Cloud contact center benefits include simplicity, integrations

  More organizations are putting their contact center in the cloud to simplify and integrate their agent communications. But other organizations are taking a hybrid approach.  Continue Reading

• Consolidating overlapping tools for enterprise collaboration

  Tools for enterprise collaboration are most effective when users work on the same platform. Consider these best practices to consolidate overlapping features.  Continue Reading

• How the top cloud collaboration tools stack up

  Team collaboration apps have saturated the UC market. See how the leading products compare on calling features, video conferencing support, pricing and other criteria.  Continue Reading

• Evaluating UCaaS providers: How to choose the right one

  The unified communications-as-a-service market is diverse and growing. Learn how to analyze UCaaS offerings and select a provider that aligns with your present and future needs.  Continue Reading

• The leading team collaboration tools offer numerous options

  As organizations assess team collaboration apps, they need to evaluate the full extent of a deployment, including app integrations, administrator options and pricing plans.  Continue Reading

• Huddle room video conference costs don't need to break the bank

  As office layouts change, huddle rooms and small collaboration spaces are becoming popular. The video tools in these spaces can provide cost-effective communications.  Continue Reading

• Six questions to ask before buying a team collaboration app

  Before you vet the different cloud collaboration tools, you should examine your list of considerations and determine how each vendor can address them.  Continue Reading

• UC management tackles multivendor, hybrid UC challenges

  Multivendor and hybrid UC are creating complex management challenges for enterprises. Learn how UC performance management provides enterprises with the tools they need.  Continue Reading

• IT leaders shouldn't underestimate business messaging

  While real-time voice communications are central to the collaboration process, team messaging apps have emerged to play an important role in everyday business communications.  Continue Reading

• Team collaboration apps can help streamline communications

  Organizations of all sizes and verticals can take advantage of cloud collaboration tools. The use cases provided here highlight the functionality these apps offer.  Continue Reading

• Fully integrated UC&C challenges vendors, enterprises

  Vendors are busy integrating UC&C applications into one platform and moving to cloud-based services. But enterprises only want the specific features their business needs demand.  Continue Reading

• Team collaboration tools tout cloud messaging services

  Collaborative messaging services are becoming the de facto standard, as they enable mobile and remote users to easily contribute to a project despite their location or time zone.  Continue Reading

• Skype for Business users wary of Microsoft Teams telephony

  As Microsoft rolls out its Teams communications client, many Skype for Business users are concerned about certain telephony features and may prefer on-premises options.  Continue Reading

• Mobile unified communications market has growing pains

  The mobile UC market needs to offer products that make access to voice, text and video platforms simple, which means enterprises will rely on native device apps in the meantime.  Continue Reading