Top 13 tips of 2013: UC tech how-tos

Check out our UC tech how-tos with our expert's top 13 tips of 2013, from tracking softphone traffic to calculating video-conferencing bandwidth.

Cloud services, Web Real-Time Communications (WebRTC), mobile UC and Voice over IP (VoIP) security were unified communications hot topics in 2013. To address these concerns, SearchUnifiedCommunications went to industry experts to get tips on how to understand, troubleshoot and evaluate today's UC technologies in the enterprise. Our UC contributors tackled topics ranging from virtualizing VoIP to tracking softphone traffic to calculating cloud UC costs. Each of their articles highlights tips and tricks for IT pros looking to stay up on all that is UC. Check out our countdown of the top 13 UC tech tips.

Unified communications

No. 13: E-SBCs tackle WebRTC gateway and BYOD security functionality

Enterprise session border controllers (E-SBCs) have expanded beyond just being gatekeepers in unified communications infrastructures. These new capabilities refine the importance of E-SBCS in UC environments.

No. 12: Social software and UC form 'collaborative communications'

UC has evolved with the emergence of new technologies, such as collaborative applications. Now, social networking has entered the fray to create collaborative communications.

No. 11: VoIP virtualization: First look, mitigation and network preparation

Is your enterprise considering virtualizing VoIP? Check out these tips that can help your enterprise prepare for virtualization, mitigate VoIP bandwidth demands and save money.

No. 10: How to use softphones in the enterprise and beyond

Networks often perceive softphones as just another application, making it difficult for network managers to track how they're being used. This tip explains how network managers track softphone traffic and help users find optimal bandwidth.

No. 9: SIP trunking services reduce costs around mobility

SIP trunking reduces public switched telephone network access costs, but it can also reduce costs on mobile networks. Learn how to get the most savings from SIP trunking services in this tip.

No. 8: Does WebRTC support IPv6?

WebRTC threatens to revolutionize and democratize real-time communication and collaboration, but will it support IPv6 environments? While IPv6 adds some complexity to WebRTC, UC expert Irwin Lazar explains how WebRTC support can be achieved in IPv6 environments.

No. 7: TDoS attacks: Who is at risk and what to do under attack?

Telephony denial of service (TDoS) attacks are nearly impossible to prevent. But there are steps you can take to understand your enterprise's vulnerabilities and what to do during an attack.

No. 6: Should you move your UC applications to the cloud?

The decision of whether to run UC applications on-premises or in the cloud is a difficult one. Luckily, this tip breaks down the factors you should consider when looking at UC as a Service (UCaaS).

No. 5: Calculating desktop video conferencing bandwidth

Determining the bandwidth necessary for mobile and desktop video conferencing is a critical part of preparation. Follow the steps in this tip to make sure your enterprise's network isn't overwhelmed by video conferencing deployments.

No. 4: Wireless VoIP: How 802.11ac can help

The IEE 802.11ac Gigabit Wi-Fi standard promises to change how applications consume resources in a wireless environment. This tip explains what the new standard will and won't do for your enterprise's wireless VoIP network.

No. 3: How to calculate UCaaS ROI

Calculating return on investment (ROI) before deploying UCaaS can be tricky. This tip offers a step-by-step how-to on determining UCaaS ROI.

No. 2: Calculating TCO of hosted UC solutions

Calculating total cost of ownership (TCO) is vital to understanding your enterprise's hosted UC solutions. In this tip, learn what elements of UC you need to account for in TCO.

No. 1: How to use Wireshark to capture VoIP packets

Need to know what all that voice and data communications are doing across your network? Learn how to sniff your network with Wireshark in our top tip of 2013.

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