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Making the most of UC services was on the mind of every IT pro this year, from assessing mobile UC technology to evaluating total cost of ownership (TCO). Our experts at SearchUnifiedCommunciations offered tips to help IT pros understand the basics of UC services, how to maximize benefits of UC services, and how to address industry issues.
The telepresence market is dwindling as enterprises focus on smaller room-based video deployments and extend video to mobile. But that doesn't mean there are no longer business cases for telepresence.
From SIP to H.264, there are standards that are the building blocks of enterprise mobility. But there are emerging standards like WebRTC and VP8 that have the potential to make mobile UC deployments cheaper and easier.
Many enterprises wrestle with the challenge of determining how to rollout mobile UC to different user groups. There are four steps enterprises should take to make sure they are ready for a mobile UC deployment.
While first-year TCO telephony costs have improved since 2013, costs still vary greatly among telephony vendors. Learn how vendors are able to differentiate their offerings and why enterprises shouldn't compare vendors by cost alone.
Before making the jump into mobile UC, enterprises must find the best provider to meet their needs. Enterprises should arm themselves with these 10 questions when evaluating mobile UC vendors.
Unified communications has moved from platform to application and is highly sensitive to network performance. SDN is an attractive option for enterprises looking to meet the network demands of UC applications.
The TCO of UC implementations has risen significantly since 2012. Learn why implementation costs have risen and how to determine which UC vendors have the best value.
While WebRTC promises easy communication between browsers for video and voice conferencing, WebRTC gateways are necessary to address security concerns and policy management. Learn the four main uses for WebRTC gateways.
VoIP softphone adoption is booming, but the reasons why enterprises deploy softphones vary. Here are six guidelines every enterprise should follow to ensure a successful softphone deployment.
Wireshark provides essential information to VoIP administrators about what is happening on the network. These three use cases highlight how UC environments benefit from Wireshark forensics.
The Top UCC news highlights of 2014