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September 2016 Vol 7 / No. 7

Ringing endorsement: Which VoIP telephones fit your needs?

Adapt fast or fall behind is the mantra in the enterprise as businesses race the clock to redefine themselves in the digital age. But as IT pros prioritize sweeping strategic transformation projects, it can be easy to lose sight of the importance of foundational communication equipment. Something like an IP phone may seem like a fairly standard device. But in a time where there are literally hundreds of different models offered by multiple vendors with diverse feature sets, voice quality capabilities and price points, IT decision makers have their work cut out for them. It's a critical choice: An IP phone supplies a fundamentally important collaborative link between employees and partners as well as a critical connection to clients. The first question many organizations ask when weighing an IP phone buying decision: Do we even need one? While mobile phone use in the enterprise is soaring, many organizations find they still need a more tethered option, say Irwin Lazar, an analyst at Nemertes Research, based in Mokena, Ill. He ...

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