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Understanding application integration terminology
Enterprise application integration, or EAI, is often used interchangeably with the term "business process integration" (BPI). Learn about other common app integration terminology. Read Now
VoIP, messaging, presence and conferencing -- these communication components are the main facets of unified communications (UC) technology. But what do these components run on, and what technologies make enterprise unified communications work?
This essential guide talks about the network infrastructure needed to support robust communications and the deployment strategies that make a successful rollout. Take a look at influencing technologies, like mobility and social collaboration, and how they are being incorporated into an enterprise's UC infrastructure. Get started learning everything you need to know to make enterprise unified communications work for you.
1Making the enterprise mobile
One of the defining characteristics of the evolution of enterprise unified communications is mobility. Workforces are becoming mobile and expect enterprises to accommodate those mobile needs. Adopting mobile unified communications can create a productive and efficient workforce while cutting costs. But mobile UC isn't without its challenges. Read on for resources on avoiding deployment pitfalls and making mobile UC successful.
2Making enterprise collaboration work
Effective collaboration is essential for employees to do their jobs. Collaboration is comprised of many UC components, including messaging, conferencing and presence. These components come together to allow employees to work together and effectively achieve business goals. Emerging UC technologies, like WebRTC, are also having a huge impact on collaboration. Learn more about collaboration trends and how to successfully implement it.
3Defining a UC strategy
It's not enough to adopt enterprise unified communications technology. Enterprises must have a defined strategy to ensure deployments are rolled out successfully. Clearly defined strategies help enterprises understand the needs of employees and roll out the UC features and tools that suit their needs. Learn more about how to develop a UC strategy and implement it effectively.
Reap the benefits of a social strategy
To get the most out of an enterprise social media program, a strong social media strategy that goes beyond the IT department is necessary. Read Now
Preventing UC&C deployment failure
There are several challenges that could prevent an enterprise from successfully deploying unified communication and collaboration. Learn what enterprises can do to keep their deployments from failing. Read Now
Choosing between consumer and enterprise-grade social software
Many enterprises still use consumer social networking tools, despite the availability of enterprise social software. But enterprises are starting to realize that consumer tools don't have the level of collaboration they need. Read Now