Understand WebRTC basics to maximize deployment and adoption

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  Article

  What enterprises can expect from WebRTC

  Clear up misconceptions about WebRTC and learn how enterprises can leverage WebRTC technology and applications. Read Now

1Addressing WebRTC security concerns

WebRTC offers native encryption to keep communications secure, but concerns remain that the technology is less secure than legacy conferencing services and can be compromised by malicious attacks in the web browser. Learn how WebRTC already addresses these security concerns and what steps organizations can take to enhance the technology's security.

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  Understanding WebRTC security risks

  WebRTC expert Tsahi Levent-Levi breaks down the two layers of WebRTC security and how they are addressed. Read Now

• Article

  Overcoming WebRTC security concerns

  WebRTC is more secure than most organizations realize. Learn more about the technology's native encryption and why it may not be a good idea to block its use. Read Now

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  How to enhance WebRTC security

  While WebRTC is natively encrypted, enhancing its security is a smart move. Networking expert Carrie Higbie explains how to build additional security measures. Read Now

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  Four uses for WebRTC gateways

  Analyst Irwin Lazar explains how WebRTC gateways can address concerns with security, policy management, protocol translation and network address translation traversal. Read Now

2Understanding the challenges facing WebRTC

Many challenges prevent the widespread adoption of WebRTC. Not all web browsers have fully adopted the technology, leading to incompatibility for WebRTC services. Web browser vendors clash over which video codec they will support, despite a mandate by the Internet Engineering Task Force, or IETF. Learn more about these challenges and their effect on WebRTC.

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  Web browser incompatibility slows adoption

  Not all browser vendors support WebRTC, leading to incompatibility issues with WebRTC-based services and slowing enterprise adoption. Read Now

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  Addressing IETF's mandated WebRTC video codecs

  Learn why enterprises will face challenges with the Internet Engineering Task Force's decision to require specific video codecs for WebRTC. Read Now

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  Who will win the WebRTC video codec war?

  While the IETF has mandated video codecs for WebRTC, web browser vendors are developing their own codecs for the technology. Read Now

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  WebRTC messaging challenges UC

  WebRTC messaging services could offer enterprises a simpler and more flexible technology than today's communications platforms. Read Now

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  UC vendors face competition from WebRTC apps

  WebRTC technology is becoming an attractive option for enterprises looking to move away from a multivendor UC strategy. Read Now

3Evaluating WebRTC use cases

Getting started with WebRTC means determining how your organization can leverage the technology. The biggest use case for WebRTC is the contact center, which opens new doors of communication for agents and customers. But some WebRTC use cases go beyond the contact center. Learn how to evaluate WebRTC basics to determine where it fits in your organization and the benefits of building WebRTC-based mobile applications.

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  Evaluate WebRTC use cases before deploying

  Learn how to evaluate how WebRTC can be used in your organization before deploying the technology. Read Now

• Article

  Four reasons to build WebRTC apps

  WebRTC expert Tsahi Levent-Levi provides four benefits that WebRTC offers to developers looking to build mobile apps. Read Now

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  Deploying WebRTC in the contact center

  Contact centers are one of the biggest areas for WebRTC adoption. Learn how WebRTC is being used in contact center workflows and applications. Read Now

4Videos on WebRTC's impact and use

Dive deeper into the WebRTC basics with these videos from analysts breaking down what you need to know and how vendors are leveraging the technology for their services.

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  Breaking down WebRTC's enterprise impact

  Analyst Irwin Lazar breaks down the hype behind WebRTC and what the technology promises for enterprises. Watch Now

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  Extending WebRTC beyond the contact center

  Learn how WebRTC adoption is expanding beyond the contact center into fields like healthcare and how UC vendors are integrating the technology. Watch Now

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  Mobile startups leverage WebRTC

  Smaller vendors are taking advantage of WebRTC to fuel their real-time communications offerings. Watch Now

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  Messaging apps making their way into the enterprise

  Messaging apps that allow groups of users to escalate chat sessions to real-time communications are growing in popularity in the enterprise. Watch Now