Many organizations are transitioning away from traditional voice services in favor of Voice over IP (VoIP). VoIP delivers voice traffic over the Internet rather than the legacy public switched telephone network (PSTN), which offers organizations cost savings, more advanced features and other benefits. But implementing VoIP is no small task and enterprises must be prepared to migrate their voice services with minimal disruption.
This essential guide covers the VoIP basics, from building the right infrastructure to taking security measures, to ensure your enterprise is prepared to successfully transition to VoIP.
Migrating from the PSTN
Making the transition to VoIP means migrating off of the PSTN. But enterprises must be ready for the migration or run the risk of downtime for their voice services. Learn how to make the necessary preparations, from picking a SIP trunking provider to installing an IP PBX, and how to know when making the transition is right for your enterprise.
Learn how using a SIP trunking provider can make the migration from the PSTN a seamless transition to VoIP. Continue Reading
Building a VoIP infrastructure
VoIP requires a robust infrastructure and quality of service to support its bandwidth needs. An enterprise that hasn't prepared its infrastructure will end up with call quality issues like jitter and latency. Learn the VoIP basics to help you build an infrastructure that can handle all of VoIP's requirements.
Learn why the DiffServ model is the most popular quality of service model for VoIP networks. Continue Reading
This expert tip explains the five ways network managers can prepare their infrastructure for the needs of VoIP. Continue Reading
Moving VoIP to the cloud
Many enterprises opt for cloud-based VoIP when migrating from the PSTN to cut costs and take advantage of the expertise of a cloud service provider. But moving VoIP to the cloud is more complex than it seems. Learn how to prepare your network and clear the hurdles that prevent cloud VoIP deployments.
Successfully implementing cloud VoIP requires preparing your network for the bandwidth, application prioritization and performance management needs of VoIP. Continue Reading
Learn what drives cloud VoIP adoption in small, midsize and large enterprises and what obstacles still prevent adoption. Continue Reading
Enterprises that transition to VoIP face new security threats that were not common on legacy voice systems, like telephony denial of service attacks, toll fraud and VoIP hacking. But there are steps IT can take to protect their organization from attacks. Learn how to protect your enterprise from VoIP security threats.
VoIP terms to know
When implementing VoIP in your enterprise, there are important technology terms you must know. Learn the VoIP basics you need to know in our glossary.