Unified communications and collaboration technology combines various modes of communication and/or collaboration into a single product. It's an area of IT that is evolving, driven by advanced tech like artificial intelligence and by changes in the IT landscape, including security threats.
While many vendors are moving toward products that are team- and cloud-based, there are a considerable number of organizations with investments already made in on-premises deployments. Among the topics this guide covers are integrating the latest UC tech -- like digital whiteboards -- into current setups and UC service offerings, like CPaaS and UCaaS.
Here we've collected some of our best, more recent articles focused on the integration of unified communications products. This guide covers current UC trends and potential pitfalls and offers expert insights on both.
1Key UC considerations-
Key considerations when launching UC projects
When it comes to integrating UC into your enterprise environment, there is a variety of things that require deep thought. Among things that deserve careful attention are the prior experiences of others like yourself and the best practices that have arisen from use cases involving the integration of a UC suite. Read this collection of recent articles to broaden your awareness of key things to consider when installing the latest UC hardware and software.
When UC and business apps get integrated, the result can be better workflows and communications, but don't overlook the security risks that can arise. Continue Reading
Enterprises that combine UC capabilities can both cut their UC costs while boosting employee productivity, according to new research. Continue Reading
A lack of interoperability is frustrating users when it comes to the apps they use for both internal and external collaboration. Continue Reading
2Cloud UC -
UC integration arrives, wrapped up in cloud
UC deployments come in a range of models -- on-premises, cloud-based or some mix of the two. But to decide what’s best in a particular company means understanding the pros and cons of each. Learn more about the variety of UC platform delivery options and delve into the debates over each. Readers of the material collected here will gain valuable insight into how to approach this important tech decision.
The integration of unified communications products comes in more than one flavor. Learn whether on-premises, cloud-based or some combination of the two is the best for your company. Continue Reading
The trend toward cloud adoption for UC has been slow-moving but there are definite signs show that it is growing. Learn what likely lies ahead as adoption accelerates. Continue Reading
UC near-term future focused on collaboration, cloud
UC trends are sharpened by many factors, most recently by a push for UC integration that involves the increased use of cloud in UC as well as advanced technology like AI. Platforms that are only on-premises seem to be fading in popularity, while emphasis on enabling team collaboration is growing. (Evidence of the latter is the variety of new tech now on the market to upgrade corporate meeting rooms.) But nothing is ever certain in unified communications, a sector that keeps on evolving in the wake of technological developments, the business competition landscape, and the nature of security threats to UC.
The way unified communications technology evolves means that networking pros need to expect change, be able to adapt and to realize UC will never be perfect. Continue Reading
Coming UC trends include the need for the integration of unified communications products and increased application of AI in call centers. Other factors to impact the UC landscape include vendor developments and digital transformation. Continue Reading
Meeting rooms should be at the center of corporate efforts to upgrade its UC capabilities on premises. Here's some guidance on how to approach this project. Continue Reading
Huddle rooms, whiteboards and collaboration spaces drive UC
The term unified communication and collaboration is admittedly a mouthful and that’s why it’s often shorted to just UC. But trends in collaboration tech are playing a big part in the integration of unified communications products now. In this segment, learn all about the latest advancements in huddle rooms, digital whiteboards and collaboration spaces. The possibilities are immense and the hardware and software potentially pricey; it will pay to stay informed on the possibilities and the pitfalls.
The collaboration strategy of forward-thinking companies must consider huddle rooms, says a leading UC expert. Learn why, and what's required to do it right. Continue Reading
Huddle rooms might be a key element of advanced UC, but that doesn't mean your IT budget needs to go bust. Here's how to strike a balance between quality and cost. Continue Reading
Huddle rooms are a popular UC trend but may seem out of reach for many companies. But if you keep it simple, you can make it affordable. Continue Reading
The first step toward installing the huddle room in your enterprise is to look at how your on-premise teams actually collaborate, and then design the new space from there. Continue Reading
IT teams should take control of conference space projects, since they are the experts on the UC tech an effective meeting space now requires. Ownership, says Nemertes Research, is the biggest driver when it comes to the "conference room of the future." Continue Reading
The latest whiteboards are here but are they wanted? To invest in these flashy hunks of UC hardware companies need first to find some solid use cases for them. Continue Reading