V - Definitions

  • V

    Video as a Service (VaaS)

    Video as a Service (VaaS) is a delivery model where video conferencing capabilities are outsourced to a managed service provider and delivered over an IP network.

  • video conferencing (video conference)

    A video conference is a live, visual connection between two or more people residing in separate locations for the purpose of communication.

  • video telephony

    Video telephony is full-duplex, real-time audio-visual communication between or among end users.

  • virtual call center

    A virtual call center is a call center in which the organization's representatives are geographically dispersed, rather than being situated at work stations in a building operated by the organization.

  • virtual meeting room

    A virtual meeting room is a cloud-based collaboration space that allows people in disparate geographical locations to meet in real time.

  • virtual phone number

    A virtual phone number is a telephone number is used to route calls to the user's actual phone number or numbers.

  • vishing (voice or VoIP phishing)

    Vishing is an electronic fraud tactic in which individuals are tricked into revealing critical financial or personal information to unauthorized entities... (Continued)

  • voice activation detection (VAD)

    In Voice over IP (VOiP), voice activation detection (VAD) is a software application that allows a data network carrying voice traffic over the Internet to detect the absence of audio and conserve bandwidth by preventing the transmission of "silent packets" over the network.

  • voice logger

    A voice logger is a device or program used to record audio information from telephones, radios, microphones and other sources for storage on a computer's hard drive or removable media.

  • voice-to-text

    Voice-to-text is a type of speech recognition program that converts spoken to written language... (Continued)

  • VoiceXML

    VoiceXML is an application of the Extensible Markup Language (XML) which, when combined with voice recognition technology, enables interactive access to the Web through the telephone or a voice-driven browser.

  • VoIP (voice over IP)

    VoIP (voice over IP) is the transmission of voice and multimedia content over Internet Protocol (IP) networks. VoIP historically referred to using IP to connect private branch exchanges (PBXs), but the term is now used interchangeably with IP telephony.

  • VoIP caller ID (Voice over Internet Protocol caller identification)

    VoIP caller ID (Voice over Internet Protocol caller identification) is a caller ID application for VoIP phones that works in much the same way as caller ID on a conventional telephone line but with enhanced features and flexibility... (Continued)

  • VoIP phone

    A VoIP phone is a hardware- or software-based telephone designed to use voice over IP (VoIP) technology to send and receive phone calls over an IP network.

  • VoIP trunk gateway

    A VoIP trunk gateway is an interface that facilitates the use of plain old telephone service (POTS) equipment, such as conventional phone sets and fax machines, with a voice over IP (VoIP) network.

  • VoIP: Glossary

    This handy glossary will assist you with terminology related specifically to voice over IP.

  • vomit

    Vomit (spelled all lower-case) is a Unix software utility that takes IP telephony packets captured by another Unix tool, tcpdump, and reassembles them into a Wave file that can be listened to over a computer's speakers.

  • Vonage

    Vonage is a communication platform as a service (CPaaS) provider for consumers and businesses that makes it possible for customers to connect and communicate on any device through cloud-hosted voice, video, chat and short message service (SMS).

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