Collaborative Applications Definitions

  • C

    Cisco Webex

    Cisco Webex is a cloud-based collaboration suite comprised of Webex Meetings, Webex Teams and Webex Devices.

  • communications platform as a service (CPaaS)

    Communications platform as a service (CPaaS) is a cloud-based delivery model that allows organizations to add real-time communication capabilities, such as voice, video and messaging, to business applications by deploying application program interfaces (APIs). 

  • I

    instant messaging (IM)

    Instant messaging, often shortened to IM or IM'ing, is the exchange of near real-time messages through a stand-alone application or embedded software.

  • M

    Microsoft Teams

    Microsoft Teams is cloud-based team collaboration software that is part of the Office 365 suite of applications.

  • O

    ORTC (Object Real-Time Communications)

    ORTC (object real-time communications) is an open source component of WebRTC that enables mobile endpoints to talk to servers and Web browsers with real-time communications capabilities. ORTC is under development by a W3C community group that is supported by vendors including Hookflash, Google and Microsoft.

  • P

    presence leveraging

    Presence leveraging refers to any technology that supports and expands presence, the ability of a network subscriber to locate and identify any other user's computing device as soon as the other user connects to the network... (Continued)

  • R

    real-time application (RTA)

    A real-time application (RTA) is an application program that functions within a time frame that the user senses as immediate or current. The latency must be less than a defined value, usually measured in seconds... (Continued)

  • real-time communications (RTC)

    Real-time communications (RTC) is any mode of telecommunications in which all users can exchange information instantly or with negligible latency. In this context, the term "real-time" is synonymous with "live." (Continued)

  • real-time communications dashboard (RTCD)

    A real-time communications dashboard (RTCD) is an application designed to facilitate efficient, convenient real-time communications (RTC) in a business environment. RTC is any mode of telecommunications in which all users can exchange information instantly or with negligible latency... (Continued)

  • rich presence technology (RPT)

    Rich presence is an enhanced form of presence awareness in which participants can determine if other users are online and if so, observe to a limited extent what they are doing and how they are doing it... (Continued)

  • S

    speech technology

    Speech technology is a type of computing technology that enables an electronic device to recognize, analyze and understand spoken word or audio.

  • T

    team collaboration tools

    Team collaboration tools -- also known as team collaboration software -- is a term used to define the different types of software and online services available to companies and individuals that enable them to feasibly work together on common projects, regardless of their physical location.

  • U

    unified communications (UC)

    Unified communications (UC) is a framework for integrating various asynchronous and real-time communication tools, with the goal of enhancing business communication, collaboration and productivity.

  • unified communications and collaboration (UCC)

    Unified communications and collaboration (UCC) is the collection of technology and software that combines enterprise communication with real time, asynchronous cooperation capabilities.

  • V

    virtual meeting room

    A virtual meeting room is a cloud-based collaboration space that allows people in disparate geographical locations to meet in real time.

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