communication portal

What is a communication portal?

A communication portal is a service that allows individuals, businesses, schools and government agencies to share information from diverse sources using unified communications (UC) media.

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The most common modes available through a communication portal are e-mail, texting, Voice over IP (VoIP) and conventional telephone services.

Features of a communication portal can include:

• Call answering and disconnect
• Call forwarding
• Call waiting
• Call holding
• Caller identification
• Capability for voice-enabled e-mail
• Contact whitelisting and blacklisting
• Ability to dial any number in a document or message
• Dynamic contact availability and status displays
• Automatically updated address book
• Messaging shortcuts for favored contacts
• Ability to set up and modify conference calls
• Detailed messaging and contact histories
• Compatibility with all popular Web browsers
• Compatibility among multiple service providers.