communication portal

What is a communication portal?

A communication portal is a service that allows individuals, businesses, schools and government agencies to share information from diverse sources using unified communications (UC) media.

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Top 10 Reasons to Buy a Cloud Phone System

As cloud computing strategies continue to evolve, Internet telephony is quickly becoming the preferred choice for business communication systems. If your organization is unsure about making the transition, here are the top 10 reasons why a cloud phone system could be the right move.

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The most common modes available through a communication portal are e-mail, texting, Voice over IP (VoIP) and conventional telephone services.

Features of a communication portal can include:

• Call answering and disconnect
• Call forwarding
• Call waiting
• Call holding
• Caller identification
• Capability for voice-enabled e-mail
• Contact whitelisting and blacklisting
• Ability to dial any number in a document or message
• Dynamic contact availability and status displays
• Automatically updated address book
• Messaging shortcuts for favored contacts
• Ability to set up and modify conference calls
• Detailed messaging and contact histories
• Compatibility with all popular Web browsers
• Compatibility among multiple service providers.