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UC user adoption training must evolve for hybrid work
Learn why industry leaders at Enterprise Connect said user adoption training is key to UC success in the hybrid workplace -- and how employee experience platforms can help. Read Now
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Teams vs. Webex vs. Zoom: Comparing collaboration features
When organizations compare Teams vs. Webex vs. Zoom as their primary UCaaS platform, the deciding factor may be how each vendor approaches collaboration. Read Now
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BlueJeans to launch a virtual workspace in 2022
BlueJeans' Spaces is a 2D/3D virtual workspace that provides an office experience to remote workers. The company plans to release the product in the first half of next year. Read Now
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2021 trends driving the future of unified communications
While 2021 is full of uncertainty for many organizations, four unified communications trends will drive buying decisions as IT leaders prepare for the future of work. Read Now
Editor's note
Many organizations are reevaluating their collaboration investments as they navigate the post-pandemic workplace, as well as long-term remote and hybrid work. IT decision-makers and business leaders attended Enterprise Connect 2021 to gain insight into the world of unified communications and collaboration (UCC). The virtual conference took place from September 27-29.
The event featured panel discussions, breakout sessions and keynotes that focused on building a UCC strategy for the post-pandemic workplace. Our team covered the conference to explore the trends driving the UCC market and evolving business communications needs.
Find out what happened at Enterprise Connect 2021 through news, trends and analysis from UCC experts, industry leaders and end-user organizations.
1From the conference floor
Navigating the crowded, rapidly evolving unified communications market can be a challenge. Vendors are introducing new capabilities --from meeting features for hybrid collaboration to AI integrations that boost productivity -- at a record pace. Organizations need all the information they can get to make the right buying decisions for their business. Learn more about the trends that drove the conversation at Enterprise Connect 2021.
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Flexible enterprise video strategy key to a hybrid workplace
Organizations need to be flexible to succeed with hybrid work. Three Enterprise Connect video trends will shape how enterprise video strategies navigate the future of work. Read Now
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Pandemic renews enterprise virtual reality for collaboration
Enterprise virtual reality may make a comeback as businesses look to improve support for remote and hybrid collaboration. But the question is whether VR is the right technology. Read Now
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Teams vs. Webex vs. Zoom: Comparing collaboration features
When organizations compare Teams vs. Webex vs. Zoom as their primary UCaaS platform, the deciding factor may be how each vendor approaches collaboration. Read Now
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Hybrid office design will drive tech purchasing
Tech experts predict which hybrid workplace technology from Cisco, Microsoft and Zoom companies are likely to reject or embrace. Many could favor laptops over specialized devices. Read Now
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UC user adoption training must evolve for hybrid work
Learn why industry leaders at Enterprise Connect said user adoption training is key to UC success in the hybrid workplace -- and how employee experience platforms can help. Read Now
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Video collaboration tools aren't good enough for hybrid work
Cisco, Microsoft and Zoom agree that their video collaboration products need to do more for at-home and in-office workers. Future uses of AI could help. Read Now
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BlueJeans to launch a virtual workspace in 2022
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2The evolving UCC market
The COVID-19 pandemic dramatically changed the unified communications market as organizations turned to UC as a service and cloud-based tools to support remote communications and collaboration workflows. Organizations are now examining how best to use their investments to support the future of work and vendors are introducing features and capabilities to address new business communication requirements.
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6 Wi-Fi design best practices for enterprise networks
Designing Wi-Fi networks doesn't need to be overly complicated. Site surveys and walks around the environment are simple steps teams can take to assess coverage requirements. Read Now
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Hybrid work strategies fuel Enterprise Connect 2021 topics
Navigating the post-pandemic workplace is challenging. Enterprise Connect 2021 will explore UC's role in supporting ongoing remote work and the hybrid workplace. Read Now
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Microsoft, Zoom gain UCaaS market share
Business use of video conferencing during the pandemic caused a spike in UCaaS market growth in 2020. Analysts predict growth to continue at 20% as people return to work. Read Now
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5 best practices for a Microsoft Teams telephony migration
When planning a migration to Microsoft Teams telephony, organizations should follow five key best practices that address technical requirements and end-user adoption. Read Now
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2021 trends driving the future of unified communications
While 2021 is full of uncertainty for many organizations, four unified communications trends will drive buying decisions as IT leaders prepare for the future of work. Read Now