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Article
On-premises and cloud UC debate amplified by pandemic
Three unified communications analysts offer insights on the current state of the on-premises vs. cloud debate as organizations grapple with industry changes. Read Now
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Article
UC and collaboration security requires a strong framework
While UC and collaboration security can be challenging to address, a strong foundational framework can keep communications data secure and controlled. Read Now
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Article
CPaaS industry growth driven by pandemic communications
The CPaaS industry is accelerating as the pandemic drives new use cases for communications APIs, from virtual patient visits in healthcare to contactless pickup in retail. Read Now
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Article
Coronavirus impact: Businesses forced to rely on video conferencing
Companies are missing opportunities to connect on a more personal level with customers and partners as the coronavirus outbreak forces them to rely more heavily on video conferencing. Read Now
Editor's note
Business leaders and technology decision-makers "gathered" August 3-6 for the four-day online Enterprise Connect 2020. Conference organizers hosted 20 sessions to keep the world of enterprise communications and collaboration informed. Our team covered the virtual conference to provide insight into the changing world of enterprise communications.
Modern organizations depend more than ever on unified communications and collaboration capabilities. As in years past, the Enterprise Connect conference offered a chance for UC professionals to gather to network with their peers, hear from UCC vendors and get expert insights. Besides ongoing topics of interest, special attention went to a pandemic-era expansion in the use of collaboration applications, videoconferencing and other work-from-home aids.
If you are keen to know what happened at Enterprise Connect 2020, here you'll find news, analysis and interviews with UCC thought leaders and much more.
1UC management and business strategy
Technology decision-makers must respond to this period of rapid change in both UCC technology and the business environment. Learn how UCC experts and others adapt to change both long-term and in upheaval situations.
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Article
UC and collaboration security requires a strong framework
While UC and collaboration security can be challenging to address, a strong foundational framework can keep communications data secure and controlled. Read Now
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Article
Enterprise Connect 2020 focuses on new UC priorities
Organizations need advice on changing collaboration needs and pandemic-related remote work. A virtual Enterprise Connect 2020 will address a new world of enterprise communications. Read Now
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Article
Organizations revamp UCC strategy for remote workforce
As organizations adjust to new ways of working, their UCC strategy must also evolve to address the short- and long-term communications needs of remote employees. Read Now
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Article
Pandemic could accelerate convergence of audio, video calling
In the future, businesses may invest less in traditional telephony and look to buy audio and video services from the same vendor. Read Now
2Emerging technology
Members of the UC community must focus even more now on emerging technology trends to support a changing world and an increasingly digitally connected virtual workforce.
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Article
CPaaS industry growth driven by pandemic communications
The CPaaS industry is accelerating as the pandemic drives new use cases for communications APIs, from virtual patient visits in healthcare to contactless pickup in retail. Read Now
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Article
Post-pandemic world calls for new video conferencing strategy
The physical room may no longer be where business meetings take place, even post-pandemic. A new video conferencing strategy is required if companies are to remain productive. Read Now
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Article
New enterprise video strategy must go beyond meetings
Workflows have grown increasingly digital, and video is necessary to support these changes. Learn how organizations are retooling video strategies to support new use cases. Read Now
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Article
Coronavirus impact: Businesses forced to rely on video conferencing
Companies are missing opportunities to connect on a more personal level with customers and partners as the coronavirus outbreak forces them to rely more heavily on video conferencing. Read Now
3Cloud-based UC
If you haven't already moved communications to the cloud, you're likely thinking about it. At Enterprise Connect 2020, cloud-related sessions focused on the practicalities of cloud implementations and the unique aspects of working with a cloud provider.
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Article
Webex vs. Zoom vs. Teams: Consider future needs, innovation
As organizations evaluate unified communications products from Cisco, Zoom and Microsoft, they should consider how the vendors are investing in their respective products. Read Now
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Article
On-premises and cloud UC debate amplified by pandemic
Three unified communications analysts offer insights on the current state of the on-premises vs. cloud debate as organizations grapple with industry changes. Read Now
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Article
Cloud empowers remote work during pandemic and beyond
A cloud-based remote work strategy enabled organizations like Priceline, TD Ameritrade and Walden University to support employee communications and maintain business continuity. Read Now
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Article
Cloud-based UC adoption skyrockets amid pandemic response
Many organizations are considering cloud-based UC after their on-premises communications infrastructure failed to adequately support remote workers during the pandemic. Read Now