Buyer's Guide

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Evaluate team collaboration tools to increase productivity

To select the best team collaboration tool to meet your organization's needs, see how the technology has evolved with the cloud, read the use cases and learn how to differentiate between vendors.


Cloud computing has leveled the playing field, empowering small organizations to use similar team collaboration tools as large businesses. Cloud messaging services, which are part of an enterprise collaboration strategy, can help geographically dispersed organizations improve their productivity and project workflows.

Team collaboration tools offer a wide range of features, including group messaging, file sharing, message encryption, and voice and video conferencing support. These tools can help organizations manage multiple short- or long-term projects, as several contributors can share ideas and content with each other. Additionally, in-house employees and remote and mobile users can interact and exchange information with colleagues, customers and partners, despite their location or time zone. 

Before investing in a team collaboration tool, you must determine what features you need and how your workforce would use the service. For example, do your users only need a messaging-centric collaboration service, or do you intend to replace your entire voice and video architecture? Do you need a tool that integrates with your existing third-party or cloud-based apps? Do you have specific compliance or security requirements?

This guide will help you answer these questions and navigate the team messaging apps evaluation process. While researching team collaboration tools, TechTarget editors focused on 10 leading cloud-based services that have strong messaging components. Our research included data from TechTarget surveys and reports from research firms, including Gartner.

A roundup of these leading cloud collaboration tools provides an in-depth look at their features, functionality, technical support and pricing. An accompanying chart summarizes these items for a quick overall assessment.   

1What is?-

The evolution of team collaboration tools

Cloud messaging services are an integral part of an enterprise collaboration strategy. Learn how team messaging apps have evolved to meet the needs of today's mobile and remote workforces.


Team messaging apps help simplify communication and collaboration

Organizations no longer need to purchase and manage on-premises servers for the collaboration services they wish to deploy. Rather, mobile and remote end users can use cloud-based messaging services to interact and exchange information with multiple contributors. Continue Reading

2Do I need?-

Cloud collaboration tools help improve productivity

Learn what benefits team collaboration tools provide for today's workforce and how organizations can take advantage of these versatile applications.


Team collaboration tools offer features for organizations of all sizes

Cloud-based messaging services offer a wide range of project-centric benefits for organizations that have remote and mobile end users. Learn how your organization could benefit from this multifaceted technology. Continue Reading

3How to buy-

Considerations for buying a team collaboration tool

Although specific features differentiate one product from another, buyers need to consider a few other items prior to selecting a team collaboration app.


Determine which team collaboration features you need

Before you examine the various team collaboration vendors, you'll need to review certain considerations to help you build your list of must-have features and evaluation criteria. Continue Reading

4Which should I buy?-

A comparison of leading team collaboration tools

Although most team collaboration vendors offer similar products, some key differentiators set each product apart. Learn how each product compares with regard to features, authentication, administration and cost.


Selecting the best team collaboration tool to meet your needs

Some leading vendors offer a number of options for organizations that want a fully unified collaboration platform or just a team collaboration app that offers project communication. Continue Reading

5Product overviews-

A roundup of the leading cloud messaging tools

Learn which cloud collaboration tools focus strictly on group messaging and content sharing and which products offer a messaging platform that includes voice and video conferencing.


An overview of 10 leading cloud collaboration tools

This review of leading team collaboration tools examines how each product compares on features, pricing, platform support, phone and video conference capabilities, and technical support. A comparison chart provides an overall assessment of each product. Continue Reading

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