Unified Communications Nation

December 2009

Picking up the pieces after Cisco finally gets its hands on Tandberg
Shamus McGillicuddy - Enterprise Management Associates 04 Dec 2009

Cisco finally managed to win over enough of Tandberg's shareholders to complete its takeover of the enterprise video company. Cisco had stipulated that it would only move ahead with the acquisition ...

Runaway bride: Cisco waiting at the altar for Tandberg
Shamus McGillicuddy - Enterprise Management Associates 03 Dec 2009

Dear Tandberg shareholders: Will you or won't you make Cisco the happiest and most powerful videoconferencing vendor in the world? This acquisition of Tandberg sure has drama, doesn't it? Here it ...

SearchCRM

Tips and tricks for interacting with customers on social media

To customers, all channels are equal: phone, email, voice, video, chat, text messaging and social media. But managing social ...

Keys to customer engagement on social media CRM

Responding to positive and negative customer inquiries on social media is important, industry experts say, and that can go far in...

SAP e-commerce extends to Azure, other new features added

Artificial Christmas tree manufacturer Balsam Brands uses Hybris to expand internationally, allowing for dynamic pricing and ...

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Five needed product features to fix network management issues

A new survey by Enterprise Management Associates attempts to shed light on the most important tools needed to combat network ...

Juniper unveils Penta chipset for 5G infrastructure

Juniper unveils the Penta chipset for carrier's 5G infrastructure. The packet-forwarding chip features higher speeds and low ...

Cisco to merge Viptela, DNA Center for campus networking

Cisco plans to integrate its Viptela SD-WAN with DNA Center for campus networking in the next 18 months. At the same time, Cisco ...

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Versa SD-WAN counts progress in customer wins, not 'dollars'

As IHS Markit issues its latest report on the increasing SD-WAN revenue, Versa Networks' CEO said he counts Versa SD-WAN success ...

ONAP Beijing release targets deployment scenarios

With its ONAP Beijing release, the Linux Foundation turns its attention to what makes a system deployment ready to go: usability,...

SDN, machine learning could lead to intelligent networks

The next step for SDN is to integrate network analytics and machine learning to result in automated, intelligent networks. But ...

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Carrier cloud needs 5G wireless networks, other drivers for success

While 5G wireless networks appear to be the biggest driver in building the necessary carrier cloud, two other short-term drivers ...

The role of SDN in 5G technology and the WAN: Can it scale?

Network operators have a narrow window to figure out if SDN in 5G technology can scale well enough to move it beyond the data ...

5G service lifecycle automation may be key to business cases

Network operators need a 5G service lifecycle automation roadmap that leads to revenue-producing business cases to make the ...

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Microsoft Teams to support e-discovery in hybrid clouds

Microsoft is giving businesses with on-premises Exchange servers a new tool for Microsoft Teams e-discovery, as the vendor seeks ...

Cisco Live 2018: Vendor opens management console to partners

In Cisco's latest nod to software, the company has opened its Cisco DNA Center to developers, including a number of IT services ...

Cisco DNA Center to manage Viptela SD-WAN

Cisco plans to integrate its Viptela SD-WAN with DNA Center for campus networking in the next 18 months. At the same time, Cisco ...