May 2019
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May 31, 2019
31
May'19
AWS could disrupt cloud UC with aggressive voice pricing
Amazon Web Services is offering usage-based pricing for its new business calling plan, a pricing model that could shake up the cloud UC industry if successful. Continue Reading
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May 30, 2019
30
May'19
Microsoft Teams has HIPAA collaboration compliance benefits, risks
Microsoft Teams can be a boon for communication and collaboration in healthcare settings, but collaboration compliance with HIPAA regulations must be top of mind. Continue Reading
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May 30, 2019
30
May'19
How can IT evaluate team collaboration apps for security compliance?
Choosing the right team collaboration apps for your business must include looking at your organization's security and compliance needs. IT should focus on tools that meet established security standards. Continue Reading
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May 30, 2019
30
May'19
Avaya-Google integration targets SMBs with cloud UC
Avaya is giving partners the ability to deliver cloud UC through containers running on the Google Cloud, a cheaper and simpler deployment model. Continue Reading
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May 29, 2019
29
May'19
Prepackaged vs. DIY: Which video conferencing system is best?
Weighing the pros and cons of a vendor's prepackaged video conferencing system versus a multivendor system will help determine which is the best fit for your business. Continue Reading
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May 28, 2019
28
May'19
Cloud communications platform supports hospice care provider
Migrating to RingCentral's cloud communications platform gave AseraCare the needed support for its multiple locations and improved communications for its hospice patients. Continue Reading
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May 24, 2019
24
May'19
Go back to the basics with a glossary of VoIP terms
This mini glossary defines essential vocabulary associated with VoIP. Read through these VoIP terms to refresh your knowledge of IP-based telephony. Continue Reading
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May 24, 2019
24
May'19
Choose the best UCaaS provider with these 5 considerations
When evaluating UCaaS providers and cloud-based products, three important criteria to consider include flexibility, stability and the variety of deployment models offered. Continue Reading
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May 24, 2019
24
May'19
Expanded deal with Collab9 brings Avaya cloud to governments
Avaya has expanded its partnership with Collab9 to bring Avaya cloud UC and contact center products to federal, state and local governments. Continue Reading
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May 24, 2019
24
May'19
Why UCaaS architecture benefits from SD-WAN adoption
Provisioning traffic is essential to support UCaaS architecture performance. SD-WAN helps solve network problems in real time, enabling users to experience all that UCaaS has to offer. Continue Reading
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May 23, 2019
23
May'19
Microsoft Outlook mobile app supports native Teams scheduling
Users can now schedule Microsoft Teams meetings through the Outlook mobile app. The feature is advancement toward parity between Teams and Skype for Business. Continue Reading
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May 23, 2019
23
May'19
AI in communications improves productivity, but challenges lurk
AI services, combined with unified communications, can offer several benefits, including improved network monitoring capabilities and voice analytics in meeting rooms. Continue Reading
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May 21, 2019
21
May'19
How to structure a VoIP budget when moving to the cloud
When migrating to cloud communications, reevaluate your budgets to consolidate overlapping collaboration features, retire hardware and transition to an Opex model. Continue Reading
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May 17, 2019
17
May'19
PDP Gaming seeks immediate ban on Poly's use of logo
PDP Gaming is seeking an immediate injunction against Poly's use of a disputed logo. The escalation comes despite the two companies initially pursuing a settlement. Continue Reading
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May 16, 2019
16
May'19
AI in cameras adds innovation to enterprise video conferencing
Organizations that want to make the most of their meetings and develop new video use cases can turn to AI in cameras from cloud providers and video conferencing services. Continue Reading
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May 16, 2019
16
May'19
Zoom Phone adds support for third-party calling services
Zoom Phone is now compatible with third-party calling services, and the product will launch in beta in the United Kingdom and Australia later this month. Continue Reading
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May 16, 2019
16
May'19
3 benefits of UCaaS in the workplace
Businesses can take advantage of some significant benefits of UCaaS, including improved company agility, employee productivity and cost control. Continue Reading
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May 15, 2019
15
May'19
Call queue, auto attendant enhanced in Microsoft Teams calling
The latest enhancements to Microsoft Teams calling improve auto attendants and call queues, but both features still lack some key capabilities. Continue Reading
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May 15, 2019
15
May'19
How do you evaluate embedded communications use cases?
Most embedded communications use cases focus on customer-facing interactions. Learn how to evaluate the use cases that would benefit from embedding communications. Continue Reading
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May 13, 2019
13
May'19
New video conferencing tools driven by vendor partnerships
Businesses have more options when it comes to choosing the right video conferencing tools as the market shifts toward vendor-agnostic hardware and software. Continue Reading