September 2017
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September 29, 2017
29
Sep'17
Facebook, IBM, Microsoft collaboration developments released
Microsoft opting to swap Skype for Business for Teams topped this week's collaboration news. But Facebook, IBM and Zoho also had noteworthy product developments. Continue Reading
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September 29, 2017
29
Sep'17
New Skype, Microsoft Teams integrations focus on video
Microsoft Ignite yielded a slew of partnership announcements focusing on Skype for Business and Microsoft Teams integrations based on video support and interoperability. Continue Reading
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September 28, 2017
28
Sep'17
What are practical applications of contact-center analytics?
Analytics can be vital to optimize contact-center and agent performance. UC expert Jon Arnold explains two analytics use cases and the key metrics to measure in the contact center. Continue Reading
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September 28, 2017
28
Sep'17
Could Microsoft Teams replace Outlook and Yammer?
For years, workers have lived in Microsoft's Outlook email as a primary communications tool. But with the emergence of Microsoft Teams, it could replace Outlook. Continue Reading
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September 27, 2017
27
Sep'17
Zoom video meetings get Facebook Workplace integration
Zoom video meetings can now be streamed to Facebook Workplace. Zoom announced the integration this week, along with a new transcription service for video recordings. Continue Reading
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September 27, 2017
27
Sep'17
Microsoft Teams deployment to reshuffle UC strategies
Microsoft Teams deployment will force enterprises to rethink how they want to restructure their current unified communications strategies. Executive buy-in will be crucial. Continue Reading
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September 27, 2017
27
Sep'17
Take advantage of embedded communications with CPaaS
To successfully deploy CPaaS, organizations must understand the communications APIs offered by vendors, the state of the CPaaS market and the use cases that drive the technology. Continue Reading
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September 26, 2017
26
Sep'17
Cisco, Microsoft take diverse tacks for virtual reality collaboration
Microsoft demonstrated its virtual reality collaboration technology and mixed-reality workflow app, used by Ford, this week at Microsoft Ignite. Cisco invited customers to experiment with Cisco Spark in VR. Continue Reading
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September 25, 2017
25
Sep'17
Microsoft Teams to replace Skype for Business Online
Over the next couple of years, Microsoft will gradually replace Skype for Business Online with Teams, which will become the communications client for Office 365. Continue Reading
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September 22, 2017
22
Sep'17
Video conferencing usage gets new analytics to gauge ROI
Instead of assuming video ROI success, enterprises can now see a correlation between video conferencing usage and productivity with the help of new analytics tools. Continue Reading
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September 21, 2017
21
Sep'17
UCaaS Magic Quadrant shows maturing, fragmented market
The latest Magic Quadrant for UCaaS shows a maturing market with capabilities that exceed on-premises UC and UCaaS providers with greater global reach. Continue Reading
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September 20, 2017
20
Sep'17
Integrating apps helps spur digital workplace projects
Building a digital workplace starts by integrating apps and customizing information, so workers can be more productive and efficient across locations and devices. Continue Reading
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September 20, 2017
20
Sep'17
How do you evaluate CPaaS vendors?
Four attributes are necessary to examine providers in the CPaaS market. Find the right offering for your organization's communications and workflow needs. Continue Reading
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September 18, 2017
18
Sep'17
Intent-based networking simplifies traffic management of UC apps
Intent-based networking can help enterprise IT groups streamline and automate the configuration and management of real-time voice and video communications. Continue Reading
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September 18, 2017
18
Sep'17
How do you build a cloud adoption strategy for UC?
Several factors are involved when adopting cloud-based UC. Networking expert Carrie Higbie Goetz breaks down what organizations must include in their cloud adoption strategy. Continue Reading
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September 18, 2017
18
Sep'17
Dissecting Siris Capital's Polycom acquisition a year later
The Mitel-Polycom-Siris love triangle was the UC story of the summer last year. Now, a year later, what has transpired? How was Polycom's year under Siris ownership? Continue Reading
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September 14, 2017
14
Sep'17
8x8 and Atlassian integrate team collaboration tools
In UC news this week, 8x8 and Atlassian integrate their team communication tools, while AeroFS and Redbooth merge on collaboration and task management software. Continue Reading
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September 14, 2017
14
Sep'17
New Slack shared channels, Microsoft Teams adds guest access
New Slack shared channels and Microsoft Teams' guest access features, introduced this week, provide collaboration tools for workers in different companies. Continue Reading
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September 14, 2017
14
Sep'17
Intuit simplifies video meetings, consolidates providers
Intuit's complex video environment frustrated IT and end users. The company consolidated to a single video conferencing provider to enhance video meetings across the organization. Continue Reading
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September 08, 2017
08
Sep'17
What are some trending and emerging API use cases?
Communication APIs offer a wide range of uses for enterprises. Discover some of the leading and emerging use cases for organizations today. Continue Reading