• October 20, 2010 20 Oct'10

    VoIP Migration and Implementation

    Here you'll find VoIP migration and implementation strategy articles, expert advice, news and other resources to plan for a VoIP implementation, including integrating your legacy network with hybrid systems, or mapping out a new IP PBX ...  Continue Reading

  • October 20, 2010 20 Oct'10

    VoIP Protocols

    Knowledge of VoIP protocols is important to ensure that your IP telephony and unified communications applications work together seamlessly. Find resources on SIP (Session Initiation Protocol) and H.323 and learn how the protocols affect a system&...  Continue Reading

  • October 20, 2010 20 Oct'10

    Developing a UC Strategy

    One drawback of being a unified communications early adopter is that you have fewer friends and colleagues to turn to for help when things go wrong at the 2:00 am installation. Let this page be your admin buddy. Here you'll find advice on ...  Continue Reading

  • October 20, 2010 20 Oct'10

    Implementing Unified Communications Systems

    Successfully implementing unified communications and managing it depends on first building a solid infrastructure to support your unified communications solutions, then having a solid strategy in place to manage UC application performance and ...  Continue Reading

  • October 20, 2010 20 Oct'10

    Unified Messaging

    Unified messaging enables end users to access all types messages (email, voice mail,SMS, fax, video, etc.) from a single message store. Learn how this powerful collaborative tool can increase the flexibility and mobility of your workforce.  Continue Reading

  • October 20, 2010 20 Oct'10

    Social Networking for Business

    Social networking for business is proving its value as employees, partners and clients are able to communicate quickly and flexibly. However, communications managers must be careful to roll out social networking tools that accomplish business needs,...  Continue Reading

  • October 20, 2010 20 Oct'10

    IP Telephony ROI

    Migrating to IP telephony usually involves proving ROI before you proceed. Here you'll find a library of articles on VoIP cost issues, resources for figuring cost and justifying deployment, case studies that show how your peers leveraged their ...  Continue Reading

  • October 20, 2010 20 Oct'10

    IP Telephony Systems

    This page offers product news and advice to help select the right enterprise IP telephony hardware, software or services. You'll find resources on IP PBXs, hybrid PBXs, media servers and VoIP gateways.  Continue Reading

  • October 20, 2010 20 Oct'10

    VoIP QoS and Performance

    Ensuring VoIP QoS (quality of service) is vital to IP telephony networks. Learn how to optimize VoIP performance and ensure users are experiencing the call quality they expect. This section covers common voice over IP problems like VoIP packet loss,...  Continue Reading

  • October 20, 2010 20 Oct'10

    Understanding Unified Communications

    Understanding unified communications demands a firms grip on the technology, as well as a solid grasp of the many unified communications solutions, vendors and services available in the UC marketplace today. In this section, communications managers ...  Continue Reading