Ask the Experts

Ask the Experts

• H.323 vs. SIP: What's the difference?

  In this comparison, discover the similarities and differences of H.323 vs. SIP standards, and learn why SIP has become the de facto standard for voice and video communications.  Continue Reading

• How do you write an RFP for cloud UC?

  Preparing a request-for-proposal document for potential UC cloud services requires several elements. Learn how to write an RFP for cloud UC to meet your organization's needs.  Continue Reading

• Do embedded communications require CPaaS or WebRTC?

  When deploying embedded communications, some enterprises might consider CPaaS or WebRTC support. But one expert explains why CPaaS and WebRTC should not be compared.  Continue Reading

• How do Google business collaboration tools compare with Office 365?

  Google's enterprise collaboration suite offers organizations an array of cloud collaboration tools. But it faces tough competition from the market leader, Microsoft Office 365.  Continue Reading

• What lesser-known WebRTC use cases can organizations leverage?

  While many organizations use WebRTC for voice and video calls, enterprises can take advantage of the technology in other ways. Learn about some lesser-known WebRTC use cases.  Continue Reading

• How should organizations evaluate UC cloud app security providers?

  Security is a priority when moving communications to the cloud. Organizations must do their due diligence when evaluating cloud providers' UC security expertise.  Continue Reading

• How do you ensure adoption of an enterprise communications platform?

  UC adoption is not always easy. IT departments must involve users and understand their collaboration needs to ensure adoption of an enterprise communications platform.  Continue Reading

• How should enterprises conduct an API assessment?

  Before deploying a communications API, organizations must carefully assess their options. Learn about two red flags that could indicate poor API design.  Continue Reading

• How does SD-WAN support video conferencing requirements?

  Video quality can suffer if the network can't meet its high bandwidth needs. Networking expert Carrie Higbie Goetz explains how SD-WAN supports video conferencing requirements.  Continue Reading

• Is team chat the evolution of business social software?

  As a younger generation of workers favors messaging-based communication, team chat apps have emerged to fit the changing needs for business social software.  Continue Reading

• Does your unified communications platform need an upgrade?

  When a unified communications platform lacks up-to-date functionalities or reaches its end of life, enterprises need to research other vendors and products to upgrade UC systems.  Continue Reading

• Do SIP trunking services need disaster recovery planning?

  Don't forget about SIP trunking services during your disaster recovery planning process. Networking expert Michael Brandenburg explains SIP trunking setups for disaster recovery.  Continue Reading

• How do you choose between public and private cloud video conferencing?

  Organizations looking to move video conferencing to the cloud should evaluate deployment options carefully. Learn the pros and cons of public and private cloud video.  Continue Reading

• How do you evaluate vendor API offerings?

  Evaluating the offerings of API vendors goes beyond the technology. Tsahi Levent-Levi offers some tips on taking a holistic approach toward vendor APIs.  Continue Reading

• How do you approach hybrid cloud unified communications?

  Hybrid cloud has become a popular option for organizations that want to maintain control over their UC environment. Learn how to make the most of hybrid cloud unified communications.  Continue Reading