Ask the Experts

Ask the Experts

• Convergence and open source solutions the next big things in UC

  What's next for unified communications(UC)? Expert Matt Brunk sees convergence and open source UC solutions on the horizon as the next big things in UC and enterprise communications.  Continue Reading

• Most common VoIP and UC system installation problems

  Learn the three most common VoIP and UC installation issues, and what expert Matt Brunk suggests you do to avoid them.  Continue Reading

• Securing your IT/telecom job in a tough economy

  With millions losing their jobs as companies look to downsize and cut costs, learn how to make yourself indispensable and secure your IT job for the long haul.  Continue Reading

• How do I choose between PBXs, hybrid VoIP systems and TDM?

  To determine the best telephone system for your company, expert Matt Brunk suggests devising a UC strategy.  Continue Reading

• Will encrypting UC traffic negatively affect availability?

  Learn how to encrypt unified communications (UC) traffic within your organization without negatively affecting availability.  Continue Reading

• Are unified messaging and instant messaging the same thing? How are they distinguished from one anot

  Learn the differences between unified messaging (UM) and instant messaging (IM) from UC expert Tony Bradley.  Continue Reading

• Is it better to roll out a new unified communications system at once or to update gradually?

  When implementing unified communications (UC), organizations often wonder if a universal or staggered rollout is the best approach. UC expert Tony Bradley discusses how your UC strategy could impact your rollout tactics.  Continue Reading

• Is VoIP beneficial to everyone or just large enterprises?

  With, it seems, everyone lauding the benefits of VoIP technoloy, some wonder what all the fuss is about. VoIP and IP telephony expert Jon Arnold discusses his thoughts on who will really benefit from VoIP.  Continue Reading

• Security concerns for enterprise Skype

  Many enterprises are hesitant to allow employees to use Skype while at work because of security concerns. Jon Arnold discusses the main security issues plaguing Skype, and why your employer may be hesitant to allow its use.  Continue Reading

• Can I configure mobile VoIP on my company smartphone?

  If your company doesn't support mobile VoIP, you can still configure your smartphone to make VoIP calls while you're traveling for work.  Continue Reading

• Configuring a cost-effective VoIP network for overseas calls

  VoIP deployment does not require a specific network. Learn how to set up VoIP using your broadband connection and make long distance calls for free.  Continue Reading

• Is the Cisco 642-426 TUC course a prerequisite for CCNA certification?

  While not a required step, Cisco recommends earning the CCNA prior to pursuing other Cisco Professional credentials.  Continue Reading

• Will taking a CCIE training course produce the same benefits as taking the exam?

  While training courses are integral to both CCIE and TUC knowledge, you need to take the corresponding exams to reap the full career benefits.  Continue Reading

• What are the key credentials a UC consultant should possess?

  If you are considering applying for a UC consultant position, learn what certifications Ed Tittel recommends before you send in your resume.  Continue Reading

• Can I keep my PBX while migrating to VoIP?

  Learn how you can keep your traditional PBX while you upgrade to VoIP gradually.  Continue Reading