Ask the Experts

Ask the Experts

• How does VoIP Quality of Service differ between cable and DSL?

  How does VoIP Quality of Service compare between cable and DSL? Telephony Expert Matt Brunk explains that broadband Internet type doesn't necessarily factor into VoIP Quality of Service.  Continue Reading

• What is the function of a SIP trunking service?

  What is the function of a SIP trunking service? Expert Michael Brandenburg explains how SIP trunks support IP-based voice communications.  Continue Reading

• What does 'per-seat' licensing mean in UC?

  Expert Jon Arnold explains the meaning of a per-seat license in terms of how it applies to unified communications software.  Continue Reading

• How do I get started with enterprise video adoption?

  Where do I begin when planning for enterprise video adoption? In this Q&A, Nemertes Research VP Irwin Lazar explains how enterprises can take advantage of video conferencing and collaboration.  Continue Reading

• What should you look for in a video as a service vendor?

  What key features should you consider when choosing a video as a service vendor? Video conferencing expert Stephen Campbell explains how to evaluate VaaS providers.  Continue Reading

• What is the advantage of a UC software license vs. a UC subscription?

  When evaluating UC software and services, enterprises must decide whether they want to buy licenses to deploy on-premises or subscribe to a cloud-based UC service. Expert Carrie Higbie explains the advantages of each option.  Continue Reading

• Do we need a PBX system to use VoIP?

  Is a PBX system required when organizations move to VoIP? Or do they need to replace it? Telephony expert Jon Arnold explains the options available to organizations.  Continue Reading

• Which UC and VoIP equipment is essential in the enterprise?

  When it comes to UC and VoIP equipment, there is no one-size-fits-all for enterprises, according to telephony expert Matt Brunk. Brunk explains how you can measure your enterprise's UC and VoIP equipment needs.  Continue Reading

• How do SBCs and firewalls differ in VoIP communications?

  When it comes to securing VoIP communications, should enterprises turn to SBCs or firewalls? Expert Michael Brandenburg explains how SBCs and firewalls serve different functions when it comes to network security.  Continue Reading

• Should we consider softphone clients or mobile phones?

  For employees who work out of the office, are softphone clients or mobile phones the best option? Telephony expert Jon Arnold explains the difference between softphones and mobile phones, and the perks of using softphone clients.  Continue Reading

• Does Microsoft manufacture Lync IP phones?

  Our resident Microsoft Lync expert explains where to find IP phones that are compatible with Microsoft Lync Server.  Continue Reading

• How can Cisco IP phones work with Microsoft Lync Server?

  While Cisco IP phones are not directly compatible with Microsoft Lync Server, there are ways to make them compatible. Lync guru Richard Luckett explains.  Continue Reading

• Can the integration of Lync and Skype cut video conferencing costs?

  Skype and Lync integration provides new flexibility, but is it the right platform for all organizations?  Continue Reading

• What role do FCC regulations play in corporate communications?

  Telecom expert Matt Brunk explains the role FCC regulations play in corporate communications, from Title 47 regulations to issues like net neutrality.  Continue Reading

• Cisco vs. Lync: Is there an apples-to-apples comparison?

  In the debate of Cisco vs. Lync UC products, is there a direct comparison? Expert Richard Luckett explains how to break down product features.  Continue Reading