Ask the Experts

Ask the Experts

• How can I enable UC features like click-to-call in our applications?

  How can I go about building communications-enabled applications such as click-to-call and click-to-video? Expert Zeus Kerravala explains how enterprises can enable UC features in their applications.  Continue Reading

• Is WebRTC video really a game changer for conferencing?

  I've heard a lot about WebRTC video being a game changer for conferencing. Is it true? Expert Zeus Kerravala explains why there has been so much attention focused on WebRTC.  Continue Reading

• How can I take advantage of SIP trunking cost savings?

  What SIP trunking cost savings are gained when migrating from the PSTN? Expert Zeus Kerravala explains why cost savings are SIP trunking's biggest benefit.  Continue Reading

• Should an IP-PBX system be on-premises or cloud-based?

  Should we replace our PBX with an on-premises IP-PBX system or cloud product? Expert Zeus Kerravala explains how to determine which implementation suits your enterprise best.  Continue Reading

• What are VoIP over Wi-Fi best practices?

  What are some best practices for running VoIP over Wi-Fi? UC expert Zeus Kerravala explains the steps enterprises can take for a smooth deployment.  Continue Reading

• How does Lync support external communications?

  How can a Lync Server be used for external communications? Expert Richard Luckett explains the different configurations.  Continue Reading

• Is it bad to allow departments to deploy collaboration apps?

  Is it a bad idea for IT to allow individual departments to deploy their own collaboration apps? Expert Michael Brandenburg explains why individual deployments could benefit an enterprise.  Continue Reading

• How do you decide between startup and legacy Web conferencing systems?

  When should you consider a startup Web conferencing system over legacy systems like Cisco WebEx? Expert Carrie Higbie explains the options as well as features enterprises should consider.  Continue Reading

• Is 'pure IP' VoIP or hybrid VoIP better in the long run?

  Is a 'pure IP' VoIP deployment or hybrid VoIP deployment better in the long run? Telephony expert Jon Arnold explains how to determine which deployment model is better.  Continue Reading

• Can VaaS integrate in an on-premises environment?

  Can VaaS be integrated into an on-premises environment? Expert Stephen K. Campbell says it can and explains how.  Continue Reading

• What are the SIP trunking basics?

  What SIP trunking basics should you know before you deploy? SIP trunking guru Chris Partsenidis explains what you need to know about SIP trunking before deploying it in your voice system.  Continue Reading

• Are bulk or individual UC software licenses a better fit for you?

  When does bulk licensing make sense? When is it cheaper than buying individual licenses? Expert Carrie Higbie tells you how to avoid paying too much for your UC software licenses.  Continue Reading

• Does Microsoft offer a PBX replacement?

  Does Microsoft offer a PBX? How can it replace a PBX? Unified messaging expert Richard Luckett explains how Microsoft Lync Server acts as a PBX replacement.  Continue Reading

• How do VoIP-TDM gateways differ from SBCs?

  How do VoIP-TDM gateways compare with session border controllers? How do they differ? Expert Michael Brandenburg explains how the two perform similar, but separate, functions.  Continue Reading

• How secure is video as a service?

  When choosing a video as a service provider, security should be a top priority. Video expert Stephen Campbell explains how to keep video as a service secure.  Continue Reading