Ask the Experts

Ask the Experts

• How can you determine video conferencing ROI before investing?

  Video expert Stephen K. Campbell explains what factors to consider to determine video conferencing ROI before making the investment.  Continue Reading

• Can UC technology be tied to a smart grid system?

  Can utility companies tie UC technology to a smart grid system? Expert Carrie Higbie explains how they already have.  Continue Reading

• How does bursty traffic affect quality of service on a VoIP network?

  UC expert Matt Brunk explains what 'bursty traffic' is and how it affects quality of service on a VoIP network.  Continue Reading

• What are the differences among voice protocols, codecs and standards?

  VoIP expert Jon Arnold explains the differences among voice codecs, voice protocols and voice standards.  Continue Reading

• How do media servers differ from media gateways?

  Expert Carrie Higbie explains how media servers differ from media gateways and how media servers are useful in video and voice environments.  Continue Reading

• Which is more cost-effective: On-premises or hosted UC?

  Cost is an important factor when choosing between on-premises and hosted UC. Expert Dave Michels discusses the financial impact of both technologies.  Continue Reading

• Which is better in the long run: On-premises or hosted UC?

  How do you decide between on-premises and hosted UC? Expert Zeus Kerravala explains how to determine which is a better long-term option.  Continue Reading

• Is an SBC and an E-SBC the same thing?

  Is there a difference between SBCs and E-SBCs? IT expert Michael Brandenburg explains how the industry differentiates between the two terms.  Continue Reading

• Do Google Glass smartglasses have practical applications?

  Expert Mike Jude explains how Google Glass smartglasses can have practical applications within an industry or enterprise.  Continue Reading

• How does a volts direct current signal relate to telecom?

  Expert Matt Brunk explains how a volts direct current signal is used in telecommunications.  Continue Reading

• What is the difference between H.248 and H.323 protocols?

  H.248 and H.323 are protocols associated with VoIP. IP telephony expert Jon Arnold explains the difference between the two in this expert response.  Continue Reading

• How can UC&C advance project management?

  UC strategies expert Matt Brunk explains how unified communications and collaboration can advance project management.  Continue Reading

• How can IT measure the call rate for an endpoint?

  Video expert Stephen K. Campbell explains what call rate is and how call rate can be measured for video conference endpoints.  Continue Reading

• How can communications bypass VPNs by using a session border controller?

  How can mobile users bypass VPNs to connect to a UC platform? Expert Michael Brandenburg explains how SBCs can be deployed to bypass a VPN.  Continue Reading

• How do you calculate the bandwidth of a mobile video conference system?

  Videoconferencing expert Steve Campbell explains how to measure bandwidth of a mobile video conference to size for your video system deployment.  Continue Reading