Ask the Experts

Ask the Experts

• Is 'pure IP' VoIP or hybrid VoIP better in the long run?

  Is a 'pure IP' VoIP deployment or hybrid VoIP deployment better in the long run? Telephony expert Jon Arnold explains how to determine which deployment model is better.  Continue Reading

• Can VaaS integrate in an on-premises environment?

  Can VaaS be integrated into an on-premises environment? Expert Stephen K. Campbell says it can and explains how.  Continue Reading

• What are the SIP trunking basics?

  What SIP trunking basics should you know before you deploy? SIP trunking guru Chris Partsenidis explains what you need to know about SIP trunking before deploying it in your voice system.  Continue Reading

• Are bulk or individual UC software licenses a better fit for you?

  When does bulk licensing make sense? When is it cheaper than buying individual licenses? Expert Carrie Higbie tells you how to avoid paying too much for your UC software licenses.  Continue Reading

• Does Microsoft offer a PBX replacement?

  Does Microsoft offer a PBX? How can it replace a PBX? Unified messaging expert Richard Luckett explains how Microsoft Lync Server acts as a PBX replacement.  Continue Reading

• How do VoIP-TDM gateways differ from SBCs?

  How do VoIP-TDM gateways compare with session border controllers? How do they differ? Expert Michael Brandenburg explains how the two perform similar, but separate, functions.  Continue Reading

• How secure is video as a service?

  When choosing a video as a service provider, security should be a top priority. Video expert Stephen Campbell explains how to keep video as a service secure.  Continue Reading

• Why should you implement QoS for VoIP?

  Why should enterprises implement QoS for VoIP? Telephony expert Jon Arnold explains why QoS is vital to measure the performance of voice services.  Continue Reading

• Why should you enhance WebRTC security?

  If WebRTC is natively encrypted, why would anyone need to improve on WebRTC security? Expert Carrie Higbie explains why it's smart to complement WebRTC with additional security measures.  Continue Reading

• How does VoIP Quality of Service differ between cable and DSL?

  How does VoIP Quality of Service compare between cable and DSL? Telephony Expert Matt Brunk explains that broadband Internet type doesn't necessarily factor into VoIP Quality of Service.  Continue Reading

• What is the function of a SIP trunking service?

  What is the function of a SIP trunking service? Expert Michael Brandenburg explains how SIP trunks support IP-based voice communications.  Continue Reading

• What does 'per-seat' licensing mean in UC?

  Expert Jon Arnold explains the meaning of a per-seat license in terms of how it applies to unified communications software.  Continue Reading

• How do I get started with enterprise video adoption?

  Where do I begin when planning for enterprise video adoption? In this Q&A, Nemertes Research VP Irwin Lazar explains how enterprises can take advantage of video conferencing and collaboration.  Continue Reading

• What should you look for in a video as a service vendor?

  What key features should you consider when choosing a video as a service vendor? Video conferencing expert Stephen Campbell explains how to evaluate VaaS providers.  Continue Reading

• What is the advantage of a UC software license vs. a UC subscription?

  When evaluating UC software and services, enterprises must decide whether they want to buy licenses to deploy on-premises or subscribe to a cloud-based UC service. Expert Carrie Higbie explains the advantages of each option.  Continue Reading