Ask the Experts

VoIP Migration and Implementation

How do you prepare for porting business phone numbers?

Porting business phone numbers to your UCaaS provider may be more complicated than you realize. Learn three ways you can prepare your organization for porting. Continue Reading
What are the E911 location tracking requirements for VoIP?

The rules around E911 location tracking have evolved as more businesses move away from traditional wired connections to VoIP. Here's how to stay compliant with FCC regulations. Continue Reading
SIP trunking vs. VoIP: What's the difference?

SIP trunking and voice over IP share some similarities, but they have key differences in origin and functions. How well do you understand these telephony cornerstones? Continue Reading
How to configure VoIP on a network

VoIP configuration requires significant preplanning to meet the requirements of voice traffic. Learn the steps to take when configuring VoIP on your network. Continue Reading
What are the requirements for E911 services for VoIP providers?

VoIP service providers have specific guidelines to meet to ensure E911 services are properly configured and meet regulatory standards. Learn how to maintain E911 compliance. Continue Reading

How does Skype for Business telephony stack up as a PBX replacement?

Learn the benefits and tradeoffs of deploying Skype for Business as a cloud-based telephony service instead of a traditional, on-premises PBX service. Continue Reading
What is a WebRTC server and how does it connect calls?

A WebRTC server usually refers to a few different types of back-end servers, like signaling and media servers, that help connect browser-based communications. Continue Reading
How vital is VoIP training for users during a migration?

When migrating to VoIP training must extend beyond the IT department. End users will need training on features such as voicemail and conference calls to avoid migration setbacks. Continue Reading
How do you effectively transition from PSTN to VoIP?

Expert Chris Partsenidis offers guidelines for a smooth and successful PSTN to VoIP migration. Continue Reading
What are VoIP over Wi-Fi best practices?

What are some best practices for running VoIP over Wi-Fi? UC expert Zeus Kerravala explains the steps enterprises can take for a smooth deployment. Continue Reading
Is 'pure IP' VoIP or hybrid VoIP better in the long run?

Is a 'pure IP' VoIP deployment or hybrid VoIP deployment better in the long run? Telephony expert Jon Arnold explains how to determine which deployment model is better. Continue Reading

Do we need a PBX system to use VoIP?

Is a PBX system required when organizations move to VoIP? Or do they need to replace it? Telephony expert Jon Arnold explains the options available to organizations. Continue Reading
What options are available to connect VoIP systems to branch offices?

There are many ways enterprises can connect their VoIP systems to branch offices. Expert Michael Brandenburg explains what options are available. Continue Reading
Can unified communications make simple project management?

Our general unified communications expert explains how the technology can be used to make project management simple. Continue Reading
Are there still PSTN lines or have telecoms moved on?

PSTN lines are still required by some organizations and 'killing' the PSTN is not a simple task, telecom expert Matt Brunk said. Continue Reading