Ask the Experts

Ask the Experts

VoIP Migration and Implementation

• What are the E911 location tracking requirements for VoIP?

  The rules around E911 location tracking have evolved as more businesses move away from traditional wired connections to VoIP. Here's how to stay compliant with FCC regulations.  Continue Reading

• SIP trunking vs. VoIP: What's the difference?

  SIP trunking and voice over IP share some similarities, but they have key differences in origin and functions. How well do you understand these telephony cornerstones?  Continue Reading

• How to configure VoIP on a network

  VoIP configuration requires significant preplanning to meet the requirements of voice traffic. Learn the steps to take when configuring VoIP on your network.  Continue Reading

• What are the requirements for E911 services for VoIP providers?

  VoIP service providers have specific guidelines to meet to ensure E911 services are properly configured and meet regulatory standards. Learn how to maintain E911 compliance.  Continue Reading

• How does Skype for Business telephony stack up as a PBX replacement?

  Learn the benefits and tradeoffs of deploying Skype for Business as a cloud-based telephony service instead of a traditional, on-premises PBX service.  Continue Reading

• What is a WebRTC server and how does it connect calls?

  A WebRTC server usually refers to a few different types of back-end servers, like signaling and media servers, that help connect browser-based communications.  Continue Reading

• How vital is VoIP training for users during a migration?

  When migrating to VoIP training must extend beyond the IT department. End users will need training on features such as voicemail and conference calls to avoid migration setbacks.  Continue Reading

• How do you effectively transition from PSTN to VoIP?

  Expert Chris Partsenidis offers guidelines for a smooth and successful PSTN to VoIP migration.  Continue Reading

• What are VoIP over Wi-Fi best practices?

  What are some best practices for running VoIP over Wi-Fi? UC expert Zeus Kerravala explains the steps enterprises can take for a smooth deployment.  Continue Reading

• Is 'pure IP' VoIP or hybrid VoIP better in the long run?

  Is a 'pure IP' VoIP deployment or hybrid VoIP deployment better in the long run? Telephony expert Jon Arnold explains how to determine which deployment model is better.  Continue Reading

• Do we need a PBX system to use VoIP?

  Is a PBX system required when organizations move to VoIP? Or do they need to replace it? Telephony expert Jon Arnold explains the options available to organizations.  Continue Reading

• What options are available to connect VoIP systems to branch offices?

  There are many ways enterprises can connect their VoIP systems to branch offices. Expert Michael Brandenburg explains what options are available.  Continue Reading

• Can unified communications make simple project management?

  Our general unified communications expert explains how the technology can be used to make project management simple.  Continue Reading

• Are there still PSTN lines or have telecoms moved on?

  PSTN lines are still required by some organizations and 'killing' the PSTN is not a simple task, telecom expert Matt Brunk said.  Continue Reading

• How can I track software telephone traffic and user experience?

  Network managers can track software telephone traffic and user experience in order to uncover and remedy various issues.  Continue Reading