Ask the Experts

Ask the Experts

• What are the benefits of UC in a cloud-based office suite?

  Adopting the UC tools within a cloud-based office suite may be the most beneficial option if users are already comfortable with the suite's features.  Continue Reading

• How are vendors innovating video conferencing features?

  Now that video has matured, vendors are looking for new ways to innovate video conferencing features. Learn what new capabilities are likely to come to video conferencing.  Continue Reading

• How can UC analytics detect a security breach?

  UC analytics can be the first warning that your UC system's security has been breached. Comparing statistics month to month can help identify potential security problems.  Continue Reading

• Comparing H.323 vs. SIP: What's the difference?

  Discover the similarities and differences of H.323 vs. SIP standards, and learn why SIP has become the de facto standard for voice and video communications.  Continue Reading

• What are the benefits of a UC and contact center integration?

  UC offerings that include contact center integration provide more seamless communications and engagement between office workers and contact center agents.  Continue Reading

• How do you craft an immersive video meeting experience?

  Increasing focus for remote meetings is achieved through crafting an immersive meeting experience. Proper placement of technology such as audio and monitors can enhance immersion.  Continue Reading

• Should you keep your SIP trunk carrier when migrating to UCaaS?

  Migrating UC to the cloud doesn't mean leaving your SIP trunk carrier behind. Learn how bringing your own SIP to cloud services can benefit your business.  Continue Reading

• Which vendors still support on-premises UC infrastructure?

  Not all organizations can migrate UC to the cloud. For those unable to migrate, a few vendors continue to support UC infrastructure on premises.  Continue Reading

• What are the top CPaaS use cases in healthcare?

  CPaaS use cases change from industry to industry. In healthcare, better patient care and streamlined processes are the main focus for CPaaS technology.  Continue Reading

• What areas should hybrid cloud video security address?

  Hybrid cloud provides several benefits to a business. But hybrid cloud video security shouldn't be taken for granted. Learn what four areas should be considered.  Continue Reading

• Does organization size affect a remote collaboration deployment?

  A remote collaboration deployment takes planning. Organizations of all sizes should consider a few guidelines when introducing a new platform.  Continue Reading

• How can IT approach a cloud-based unified communications migration?

  Migrating to cloud-based unified communications can offer organizations greater agility, but benefits need to be weighed against the loss of IT control.  Continue Reading

• How can organizations address VoIP security threats?

  An unguarded VoIP system could be vulnerable to attack. Learn what security measures can help prevent VoIP security threats from affecting your organization.  Continue Reading

• Why is video interoperability a challenge?

  Learn why video calls don't have the same level of interoperability as voice calls, and what challenges the lack of video interoperability presents for organizations.  Continue Reading

• What are the challenges of unified communications security?

  Unified communications security can be disjointed, as different apps are open to different attacks. A strong UC security roadmap should address three areas.  Continue Reading