I have heard the terms "collaboration" and "
" used almost interchangeably - are they the same thing?
Collaboration is a process of gathering input from one or more people and incorporating that input into the final product, whatever that might be. Web conferencing is one tool which facilitates the collaboration process but should not be thought of as being one in the same. Voice, data, and visual communications mediums in all forms can be used as collaboration tools. Web conferencing is clearly a powerful combination of these. We should not forget that face to face meetings are also powerful collaboration tools at times.
Dig Deeper on Collaborative Applications
Unified Communications solutions are intended to incorporate all manners of conveying information and will almost certainly include some form of ...
Once you understand the needs of your customer, selecting the right unified communications platform for your business will be easier and less risky.
The main goal of a unified communications strategy should be to
facilitate an innovative business process regardless of the
communications medium. ...