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What would happen to my VoIP service if the network failed?

Would you know what to do if your VoIP network failed? Find out what ATE panelist Carrie Higbie advises in this response to a member-submitted question.

What would happen to my VoIP service if the network failed?
Most VoIP systems have some type of failover to the POTS network. But if your network completely failed you would likely lose your VoIP, in the same way that if your PBX failed you would lose all your voice calls until repair. That said – short of a tornado or other natural disaster it would be extremely rare for an entire network to fail. More than likely, a failure would involve only certain components of the network.
This was last published in July 2007

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