What is the difference between VoIP, CTI and IP telephony?

What is the difference between VoIP, CTI (Computer Telephony Integration) and IP telephony?

Step 2 of 2:

You forgot to provide an Email Address.

This email address doesn’t appear to be valid.

This email address is already registered. Please login.

You have exceeded the maximum character limit.

Please provide a Corporate E-mail Address.
- I agree to TechTarget’s Terms of Use, Privacy Policy, and the transfer of my information to the United States for processing to provide me with relevant information as described in our Privacy Policy.
Please check the box if you want to proceed.
- I agree to my information being processed by TechTarget and its Partners to contact me via phone, email, or other means regarding information relevant to my professional interests. I may unsubscribe at any time.
Please check the box if you want to proceed.

VoIP is going to be voice-only. You add telephony -- either of the last two -- and you add things like text, fax and other services that are not available to voice-only. It also will provide you with a far better ROI -- in particular you have many automation possibilities with a fully integrated system. The options are especially attractive if you add universal messaging.

Dig Deeper on VoIP Migration and Implementation

Three use cases that highlight the benefits of VoIP Migrating from standard telephony to VoIP can be beneficial. In this article, telephony expert Jon Arnold examines three common VoIP use cases.

Analyzing VoIP basics reveals telephony's evolution Telephony expert Jon Arnold dissects enterprise VoIP basics -- including the technology's evolution and how it works -- and compares it with legacy telephony.

VoIP and unified communications define the future Chapter 6 of the book "VoIP and Unified Communications: Internet Telephony and the Future Voice Network" offers a history of VoIP and UC technologies.

Preparing your system for telephony denial-of-service attacks Can your organization's telephony system survive a telephony denial-of-service attack? Expert Brad Casey provides pointers for TDoS survival success.

Top 5 trends in enterprise IP telephony What comes after full-scale IP telephony deployment? There are five important trends shaping the future of enterprise IP telephony.

Best IP telephony tutorials and primers of 2010 The best IP telephony tutorials and primers for 2010 covers IP telephony infrastructure migration and management strategies; the challenges of IP telephony interoperability; how to overcome interoperability and integration issues; and the pulse of overall network health -- IP telephony QoS.

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

Meet all of our Unified Communications experts

View all Unified Communications questions and answers

Please create a username to comment.

The top 10 network security best practices to implement today

SD-WAN explained in 15 key terms and phrases

Cisco earnings foreshadow slowdown in tech spending

Accenture: AI scaling looms as existential challenge

Slack services partners to help vendor target enterprises

Vancouver Canucks defend data with Veeam backup

Dig Deeper on VoIP Migration and Implementation

Have a question for an expert?

Start the conversation

0 comments

Register

Login

Forgot your password?

Your password has been sent to:

Please create a username to comment.