What is the difference between VoIP, CTI and IP telephony?

What is the difference between VoIP, CTI (Computer Telephony Integration) and IP telephony?

Published: 17 Nov 2006

What is the difference between VoIP, CTI (Computer Telephony Integration) and IP telephony?

Step 2 of 2:

You forgot to provide an Email Address.

This email address doesn’t appear to be valid.

This email address is already registered. Please login.

You have exceeded the maximum character limit.

Please provide a Corporate E-mail Address.
- I agree to TechTarget’s Terms of Use, Privacy Policy, and the transfer of my information to the United States for processing to provide me with relevant information as described in our Privacy Policy.
Please check the box if you want to proceed.
- I agree to my information being processed by TechTarget and its Partners to contact me via phone, email, or other means regarding information relevant to my professional interests. I may unsubscribe at any time.
Please check the box if you want to proceed.

VoIP is going to be voice-only. You add telephony -- either of the last two -- and you add things like text, fax and other services that are not available to voice-only. It also will provide you with a far better ROI -- in particular you have many automation possibilities with a fully integrated system. The options are especially attractive with IP telephony vs. VoIP if you add universal messaging.

What is the difference between IP telephony and VoIP?

Three use cases that highlight the benefits of VoIP

Analyzing VoIP basics reveals telephony's evolution

VoIP and unified communications define the future

Get started with network penetration testing for beginners

Advice on how to learn network penetration testing skills

Open RAN architecture gives operators options, challenges

AI in managed service software to boost automation

IT services M&A, colocation deals continue to flourish

SaaS monitoring, management tools take shape for MSPs