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What can a VoIP phone do that a landline phone cannot?

This expert response outlines the basic differences between a VoIP phone and a POTS phone.

What can a VoIP phone do that a landline phone cannot?

A VoIP phone can send calls over the internet and data network as opposed to the POTS (Plain Old Telephone Service) network. Also the VoIP is packet switched as opposed to circuit switched which means that the transmission is different.

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a VoIP phone system will have features like Call Recording, audio/video Call conferencing, interactive voice response, and most importantly its can work very well with your other business software like CRM
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