To minimize this risk, VoIP rollouts usually start with one branch office, preferably one with limited customer facing functions. This allows the business to learn how to use VoIP and to work out any bugs in their network. Once VoIP starts to prove itself in this setting, the business will have confidence to expand the rollout to other locations.
For businesses that have more modern or robust networks, it will be easier to roll out VoIP more quickly without compromising quality. This also saves money as there will be less testing and tweaking required of the network.Another scenario would be a total replacement -- forklift upgrade -- where the entire network is changed over and the company goes all-IP. This does not happen very often in existing business operations, but is increasingly common when new branch offices open, and there is no legacy system to replace. In these cases, the cost savings from VoIP are realized right away, and if the network is engineered properly, there should be very few quality issues to disrupt everyday service.
Dig Deeper on VoIP Migration and Implementation
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