What monitoring platform(s) would you recommend, that could also handle multiple switches, PBXs and incorporate...
such applications as voicemail, ACD, IVR, reporting, CTI? Is there a provider or an out-of-the-box solution that can fit our network's needs?
In my opinion, this is a great opportunity for an application. There are some initiatives in the open source area related to this matter.
Doing a basic Web search with the phrase 'monitoring applications', the site MonitorTools.com came up. You might find something there that may help the decision process.
Dig Deeper on VoIP QoS and Performance
Related Q&A from Juan Pablo Pazos
Do you know if Spanning Tree has an adverse effect upon VoIP? If so, what is the best way to provide LAN-based switch redundancy to VoIP gateways? Continue Reading
Expert Juan Pablo Pazos compares an analog PBX versus an IP PBX to a reader wondering whether or not PBXes were replaced more than twenty years ago ... Continue Reading
What is the worst-case scenario in buying a new analog PBX? Our expert explains in this Ask the Expert response. Continue Reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.