Deciding between Cisco and Alcatel IP telephony

We are in the process of deciding between Cisco and Alcatel IP telephony.

Step 2 of 2:

You forgot to provide an Email Address.

This email address doesn’t appear to be valid.

This email address is already registered. Please login.

You have exceeded the maximum character limit.

Please provide a Corporate E-mail Address.
- I agree to TechTarget’s Terms of Use, Privacy Policy, and the transfer of my information to the United States for processing to provide me with relevant information as described in our Privacy Policy.
Please check the box if you want to proceed.
- I agree to my information being processed by TechTarget and its Partners to contact me via phone, email, or other means regarding information relevant to my professional interests. I may unsubscribe at any time.
Please check the box if you want to proceed.

We are currently a small organization but are expecting to grow. As we acquire other businesses, our intention is to phase out the traditional PBX system and replace with a VoIP system.

Given this information, is one system superior to the other for cost and manageability?

Both systems will serve your needs just fine. Things you will want to consider include ease of maintenance, moves, adds and changes, knowledge transfer for both admin and end users, scalability and local support. One advantage that you will likely see with Cisco over Alcatel is the ability to have resources that are versed on the switches allowing you to hire remote contractors for set up and training at the site.

Another area to consider is the interoperability of other phones. It may not be a bad idea to take an inventory of what is out there to see if there is a potential money savings in the headsets.

Dig Deeper on Unified Communications Resources

Commentary: Cisco CloudVerse shows cloud vendors need holistic strategy Every vendor is trying to get a place in the cloud. Cisco, though, has more cloud vendor credentials in the space than most, so its approach should be taken seriously.

With HP partnership, Alcatel-Lucent strengthens cloud networking play Alcatel-Lucent continues to develop its cloud vision, announcing a partnership with HP that shows its cloud networking play -- Data Center Network Connect and CloudBand.

Alcatel-Lucent enterprise sale: Who will buy? What will an Alcatel-Lucent enterprise sale mean to European markets and for competition in networking and collaboration market segments specifically?

Take my company, please: Brocade, Alcatel-Lucent seeking exits With Dell buying Force10 Networks, Brocade seeking a buyer and Alcatel-Lucent looking to shed its enterprise business, does anyone want to be in the networking industry anymore? Which narrative ...

Alcatel-Lucent latest to own up to supply chain issues After Cisco came clean over the impact of components shortages on its supply chain at last week's Partner Summit, Alcatel-Lucent has admitted it has been suffering from the same problem.

Alcatel-Lucent signs second UK distie Alcatel-Lucent has inked a new distribution partnership with fledgling managed services and convergence distributor Incanix, through which it hopes to target resellers specialising in IP and applications in both Britain and Ireland. Worcestershire-based Incanix is a relative newcomer to UK distribu

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

Meet all of our Unified Communications experts

View all Unified Communications questions and answers

Please create a username to comment.

4 SD-WAN vendors integrate with AWS Transit Gateway

Assess the Wi-Fi 6 features available in Wave 1 and Wave 2

3 networking startups rearchitect routing

4 SD-WAN vendors integrate with AWS Transit Gateway

Intel partner marketplace to drive ecosystem collaboration

Desktop-as-a-service combo targets channel via Ingram Micro

Dig Deeper on Unified Communications Resources

Have a question for an expert?

Start the conversation

0 comments

Register

Login

Forgot your password?

Your password has been sent to:

Please create a username to comment.