Comparing and contrasting enterprise 2.0 and web 2.0 within the context of unified communications

Web 2.0 and Enterprise 2.0 both deal with the state of maturity of the Web as an information delivery system, although in varying degrees. Learn more about the "2.0 mentality" in this expert response.

Bill Trussell

Published: 04 Oct 2007

Are Enterprise 2.0 and Web 2.0 the same thing, and what does either have to do with UC?

Web 2.0 is a state of mind that speaks to the maturation of the Web as an information delivery medium. Web 2.0 is akin to a parent admitting one day that their child is no longer a toddler but is now a teenager and is growing up and ready to take on more responsibility. Hosting of data and applications traditionally done at the desktop through the Web are two good examples of this maturity.

Enterprise 2.0 is a recognition that we have moved beyond communications technology merely replacing paper business...

Step 2 of 2:

You forgot to provide an Email Address.

This email address doesn’t appear to be valid.

This email address is already registered. Please login.

You have exceeded the maximum character limit.

Please provide a Corporate E-mail Address.
- I agree to TechTarget’s Terms of Use, Privacy Policy, and the transfer of my information to the United States for processing to provide me with relevant information as described in our Privacy Policy.
Please check the box if you want to proceed.
- I agree to my information being processed by TechTarget and its Partners to contact me via phone, email, or other means regarding information relevant to my professional interests. I may unsubscribe at any time.
Please check the box if you want to proceed.

processes with paperless ones. When you can facilitate new business processes that are additive to business generation activities you can admit that you have moved into the Enterprise 2.0 mindset.

Unified communications means many things to many people. At its core, UC is a recognition that communications can happen in many forms. UC means that an infrastructure should not be the limiting factor in crossover applications such as delivery of images to mobile devices rather than fixed ones, and that voice and data can be one in the same in certain instances. Web 2.0, as a state of mind, can be utilized as part of a UC strategy or "toolkit" and can become part of Enterprise 2.0 if applied correctly.

In many ways the "2.0" mentality is intended to provide you with permission to think differently than you have before.

Dig Deeper on Social Networking for Business

Related Q&A from Bill Trussell

What's the difference between collaboration and web conferencing?

Although the terms "collaboration" and "web conferencing" are similar, there are subtle differences in their meanings that can better help you ... Continue Reading

How should we go about creating a plan for unified communications within our organization?

Once you understand the needs of your customer, selecting the right unified communications platform for your business will be easier and less risky. Continue Reading

Web 2.0

DevOps 2.0

Glassware 2.0

Where JMS 2.0 misses the mark

Get started with network penetration testing for beginners

Advice on how to learn network penetration testing skills

Open RAN architecture gives operators options, challenges

AI in managed service software to boost automation

IT services M&A, colocation deals continue to flourish

SaaS monitoring, management tools take shape for MSPs