If you have never used VoIP, there are two basic ways to go – either gradually in phases, or completely on a wholesale...
switchover. In your case, the former would be best, and you can painlessly trial VoIP on a small scale and gauge the savings for yourself. One way would be to VoIP-enable a branch office and use it as a test case. Or you could just get a couple of VoIP lines to trial on their own.
Most VoIP services do not involve contracts, so if it doesn't prove worthwhile, you can easily drop the service. I should also add that trialing a few VoIP lines can easily be done on your own, without the involvement or expense of bringing in an IT consultant. You will need their services if you decide to deploy VoIP on a larger scale, but for now, a simple trial should be sufficient.
Dig Deeper on VoIP Migration and Implementation
Related Q&A from Jon Arnold
Analyst Jon Arnold examines use cases for speech technologies in the enterprise and explains how UC vendors expect to add speech tools to their ... Continue Reading
Is an integrated contact center with UC right for your organization? UC expert Jon Arnold explains how to compare stand-alone and bundled contact ... Continue Reading
Huddle room technology could boost enterprise collaboration. However, businesses need to develop metrics and observe the user experience to ... Continue Reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.