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Innogy SE, or npower, is one of Germany's leading energy companies. Until recently, their contact center was running on disparate, aged legacy systems—which were nearing their end-of-life. Download this case study to see how npower updated their customer service solution with 4net's CCaaS.
GenAI deployment requires optimized infrastructure. The networking aspects, such as workload placement and the type of deployment...
Initially, Hypershield protects software, VMs and containerized applications running on Linux. Cisco's ambition is to eventually ...
IT service providers could benefit from a less-constrained tech purchasing climate as enterprises seek to bolster in-house skills...
The slice of businesses using external providers for AI uptake is set to more than double, according to U.S. Census survey data. ...