Top 20 unified communications and IP telephony questions and answers 2008

Our experts were busy this year answering your questions about unified communication and IP telephony. Planning for a UC rollout and the associated challenges, UC security, job security and mobility-related questions are topics that found their way to top twenty. 

• How should we go about creating a plan for unified communications within our organization?
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• Is it better to roll out an entire new unified communications system at once or make the changes gradually?
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• How do I choose between PBXs, hybrid VoIP systems and TDM?
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• Can I keep my PBX while migrating to VoIP?
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• What is the best way to build a distributed VoIP enterprise system?
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• What are the most common VoIP and UC system installation problems?
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• How do I integrate UC apps into an existing infrastructure?
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• Will I be able to integrate unified communications with IM applications?
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• What's the best way to assess UC team structure and methods?
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• Convergence and open source solutions the next big things in UC?
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• Will encrypting UC traffic negatively affect availability?
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• Can outsiders access my VoIP line and gather confidential data?
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• What should be considered when developing instant messaging (IM) security policies?
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• Are unified messaging and instant messaging the same thing? How are they distinguished from one another?
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• Can I configure mobile VoIP on my company smartphone?
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• Is the iPhone a good choice for my business?
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• Configuring a cost-effective VoIP network for overseas calls.
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• How will employee desktop video use affect our network?
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• Securing your IT/telecom job in a tough economy.
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• What are the benefits to taking the Cisco 642-426 troubleshooting UC course and UCSE training?
  Answer.