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Cisco, Google partner on Webex integration
A Webex add-on will give users the ability to manage the settings of Webex meetings within G Suite for business. It's the latest in a series of integrations between Cisco and Google.
Manage
Video use increases as workplace culture shifts
The rise of remote workers has shifted workplace culture to favor video conferencing adoption when looking to increase workflow productivity.
Problem Solve
What separates web conferencing vs. video conferencing?
The differences in web conferencing vs. video conferencing have diminished over time. Learn how technology advancements have led to the convergence of these two tools.
Manage
How to prepare your UC network for APIs
APIs are becoming the easiest way to customize services to fit business communications needs. Before deployment, IT should investigate what network constraints API traffic could bring.
UCaaS vs. CPaaS: Weighing Cloud UC Deployment Options
Featuring advice from industry experts at Nemertes Research, West Gates Networks & Frost & Sullivan, this guide explores differences between UCaaS and CPaaS tech, and key features of UCaaS to help you make a more informed buying decision and reap all the benefits of cloud UC.
Trending Topics
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Video Conferencing and Telepresence News
Cisco, Google partner on Webex integration
A Webex add-on will give users the ability to manage the settings of Webex meetings within G Suite for business. It's the latest in a series of integrations between Cisco and Google.
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Mobile Unified Communications News
Facebook's WhatsApp adds business messaging tools
WhatsApp business messaging is the latest social channel to enter the contact center, coming on the heels of Apple's beta release of the consumer-to-business iOS messaging service Apple Business Chat.
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Unified Communications Security Evaluate
What to know about CPaaS and API data security risks
Learn how your data may be at risk when deploying CPaaS and communication APIs and how to protect your organization from potential data security risks.
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VoIP Migration and Implementation Get Started
How do you port numbers to a UCaaS provider?
Porting business phone numbers to your UCaaS provider may be more complicated than you realize. Learn three ways you can prepare your organization for porting.
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UC Architecture and Service Models Get Started
How to prepare for a cloud UC migration
Organizations migrating to cloud-based unified communications must examine IT and end-user needs. Finding the right balance can help companies realize UCaaS benefits.
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Developing a UC Strategy Problem Solve
8 challenges facing AI adoption for communications
Adopting AI can be a complex process. AI in communications can be especially challenging, but organizations can take certain steps to overcome these hurdles.
Topics Covered
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Collaboration Applications for Unified Communications (5) +
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Implementing Unified Communications Systems (4) +
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IP Telephony (4) +
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Understanding Unified Communications (3) +
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Evaluate
Quiz yourself on the speech technology basics
Speech technology applications are integrated into everything, from contact centers to email platforms. Take our quiz to find out how much you know about this growing technology segment.
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Comparing telephony from Cisco and Microsoft teams
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The need-to-know basics of SIP
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How IT and LOBs differ on collaboration priorities
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Problem Solve
8 challenges facing AI adoption for communications
Adopting AI can be a complex process. AI in communications can be especially challenging, but organizations can take certain steps to overcome these hurdles.
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What separates web conferencing vs. video conferencing?
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What do ideation tools mean for the collaboration market?
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CSU enhances education with video conferencing platform
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Manage
Video use increases as workplace culture shifts
The rise of remote workers has shifted workplace culture to favor video conferencing adoption when looking to increase workflow productivity.
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How to prepare your UC network for APIs
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Are enterprise social tools still relevant?
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Slack, Microsoft Teams integration tech wins NIA
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Buyer's Handbook | March 2019
Evaluating modern VoIP technology and platforms for businesses
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E-Handbook | January 2019
Everything you need to know about UC as a service now
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E-Handbook | August 2018
UCaaS providers and market are headed in new directions
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Buyer's Handbook | January 2018
Should your unified communications strategy include UCaaS?
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Buyer's Handbook | July 2017
How to evaluate video conference systems to find the best
Download
Unified Communications Basics
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Get Started
How to prepare for a cloud UC migration
Organizations migrating to cloud-based unified communications must examine IT and end-user needs. Finding the right balance can help companies realize UCaaS benefits.
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Get Started
How do you port numbers to a UCaaS provider?
Porting business phone numbers to your UCaaS provider may be more complicated than you realize. Learn three ways you can prepare your organization for porting.
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Get Started
VoIP
VoIP (voice over IP) is the transmission of voice and multimedia content over Internet Protocol (IP) networks. VoIP historically referred to using IP to connect private branch exchanges (PBXs), but the term is now used interchangeably with IP ...
Multimedia
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Evaluate
How to navigate the SIP landscape
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Vendor Resources
- A Guide to Successful UC&C Migration –White Paper
- How to Handle VoIP Security Risks –White Paper
- Choosing the right cloud collaboration tools –Resource
Blog: Unified Communications Nation
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4 UCaaS market trends driving vendor offerings
The features users are looking for in UCaaS platforms are ever-evolving. Vendors are focusing on adding and improving features based on market demand and trying to keep up with alternative UC ...Continue Reading
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The time for the omnichannel contact center is now
Editor's note: In this opinion piece, industry analyst Zeus Kerravala shares his thoughts on the omnichannel contact center and Talkdesk's latest approach. After years of discussion but low ...Continue Reading
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More Unified Communications Nation Posts
Would businesses embrace Google+ as a corporate social network?
Opinion: New APIs work to connect apps to multiple messaging platforms
Five steps for a successful video conferencing strategy
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News
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Business Video Conferencing and Telepresence Technology
Cisco, Google partner on Webex integration
A Webex add-on will give users the ability to manage the settings of Webex meetings within G Suite for business. It's the latest in a series of integrations between Cisco and Google.
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IP Telephony
Google enhances G Suite with voice, enterprise controls
Google released an enterprise phone system and plans to add new IT controls to G Suite for business in an effort to attract larger companies.
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IP Telephony
Mitel pursues integration with Talkdesk contact center
Mitel this month will begin selling the Talkdesk cloud contact center under the brand MiCloud Connect CX. The companies are working to integrate their UC and contact center products.
SearchUnifiedCommunications Definitions
- VoIP (voice over IP)
- communications platform as a service (CPaaS)
- unified communications and collaboration (UCC)
- speech technology
- QoS (quality of service)
- Microsoft Teams
- SIP trunking (Session Initiation Protocol trunking)
- Cisco Webex