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Gaming company escalates logo dispute with Poly
PDP Gaming is seeking an immediate injunction against Poly's use of a disputed logo. The escalation comes despite the two companies initially pursuing a settlement.
Evaluate
Smart cameras add AI features to the meeting room
Organizations that want to make the most of their meetings and develop new video use cases can turn to AI in cameras from cloud providers and video conferencing services.
News
Zoom expands cloud PBX offering
Zoom Phone is now compatible with third-party calling services, and the product will launch in beta in the United Kingdom and Australia later this month.
Evaluate
Key business benefits of UCaaS in the workplace
Businesses can take advantage of some significant benefits of UCaaS, including improved company agility, employee productivity and cost control.
UCaaS vs. CPaaS: Weighing Cloud UC Deployment Options
Featuring advice from industry experts at Nemertes Research, West Gates Networks & Frost & Sullivan, this guide explores differences between UCaaS and CPaaS tech, and key features of UCaaS to help you make a more informed buying decision and reap all the benefits of cloud UC.
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Video Conferencing and Telepresence Evaluate
Smart cameras add AI features to the meeting room
Organizations that want to make the most of their meetings and develop new video use cases can turn to AI in cameras from cloud providers and video conferencing services.
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Mobile Unified Communications News
Facebook's WhatsApp adds business messaging tools
WhatsApp business messaging is the latest social channel to enter the contact center, coming on the heels of Apple's beta release of the consumer-to-business iOS messaging service Apple Business Chat.
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Unified Communications Security Evaluate
What to know about CPaaS and API data security risks
Learn how your data may be at risk when deploying CPaaS and communication APIs and how to protect your organization from potential data security risks.
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VoIP Migration and Implementation Evaluate
Assess a combined VoIP and unified communications framework
Learn how to determine your organization's need for VoIP technology and UC functionality and to evaluate products from top VoIP vendors to find the right fit.
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UC Architecture and Service Models Evaluate
Video conferencing vendors split on hardware, software
Businesses have more options when it comes to choosing the right video conferencing tools as the market shifts toward vendor-agnostic hardware and software.
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Developing a UC Strategy News
Avaya explores private buyout, as revenue dips
Avaya revenue missed the mark in the second quarter amid operational missteps and rumors of a private buyout. The company said it was considering financial maneuvers as significant as selling itself.
Topics Covered
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Collaboration Applications for Unified Communications (5) +
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Implementing Unified Communications Systems (4) +
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IP Telephony (4) +
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Understanding Unified Communications (3) +
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Evaluate
Smart cameras add AI features to the meeting room
Organizations that want to make the most of their meetings and develop new video use cases can turn to AI in cameras from cloud providers and video conferencing services.
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Key business benefits of UCaaS in the workplace
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How do you assess where to embed communications?
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Video conferencing vendors split on hardware, software
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Problem Solve
8 challenges facing AI adoption for communications
Adopting AI can be a complex process. AI in communications can be especially challenging, but organizations can take certain steps to overcome these hurdles.
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What separates web conferencing vs. video conferencing?
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What do ideation tools mean for the collaboration market?
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CSU enhances education with video conferencing platform
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Manage
Reexamine budgets and inventory when moving to the cloud
When migrating to cloud communications, reevaluate your budgets to consolidate overlapping collaboration features, retire hardware and transition to an Opex model.
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Meeting room size defines AV requirements
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Considering Microsoft Teams? Do this first
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Organizations wrestle with increased UC interoperability
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Buyer's Handbook | April 2019
Assess a combined VoIP and unified communications framework
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Buyer's Handbook | March 2019
Evaluating modern VoIP technology and platforms for businesses
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E-Handbook | January 2019
Everything you need to know about UC as a service now
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E-Handbook | August 2018
UCaaS providers and market are headed in new directions
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Buyer's Handbook | January 2018
Should your unified communications strategy include UCaaS?
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Unified Communications Basics
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Get Started
leased line
A leased line is a bidirectional telephone line that has been rented for private voice, data exchange or telecommunication use.
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Get Started
Maximize UCaaS benefits with SD-WAN
Reaping UCaaS benefits means taking a hard look at your network configuration. Learn how SD-WAN can help optimize performance and reliability for UCaaS applications.
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Get Started
What are the speech technology application use cases?
Workers can start to expect more from speech technology applications than just voice-activated search. As capabilities evolve, new business use cases will emerge.
Multimedia
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How to navigate the SIP landscape
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Vendor Resources
Blog: Unified Communications Nation
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Why the UCC market needs AI to improve the user experience
The future of work is increasingly remote as employees work across branch offices, cities and time zones. Consequently, unified communications and collaboration technology needs to provide users ...Continue Reading
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4 UCaaS market trends driving vendor offerings
The features users are looking for in UCaaS platforms are ever-evolving. Vendors are focusing on adding and improving features based on market demand and trying to keep up with alternative UC ...Continue Reading
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More Unified Communications Nation Posts
The time for the omnichannel contact center is now
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Opinion: New APIs work to connect apps to multiple messaging platforms
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News
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IP Telephony Systems
Gaming company escalates logo dispute with Poly
PDP Gaming is seeking an immediate injunction against Poly's use of a disputed logo. The escalation comes despite the two companies initially pursuing a settlement.
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Business Video Conferencing and Telepresence Technology
Zoom expands cloud PBX offering
Zoom Phone is now compatible with third-party calling services, and the product will launch in beta in the United Kingdom and Australia later this month.
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IP Telephony Systems
Microsoft Teams improves call queues, auto attendant
The latest enhancements to Microsoft Teams calling improve auto attendants and call queues, but both features still lack some key capabilities.
SearchUnifiedCommunications Definitions
- leased line
- VoIP (voice over IP)
- communications platform as a service (CPaaS)
- unified communications and collaboration (UCC)
- speech technology
- QoS (quality of service)
- Microsoft Teams
- SIP trunking (Session Initiation Protocol trunking)