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Slack buys Missions in appeal to non-developers

Slack's acquisition of Missions will help users without coding knowledge take full advantage of its platform by making it easier to build custom Slack integrations and workflows.

Problem Solve

Should employee choices factor into a collaboration strategy?

A successful business collaboration strategy needs employee buy-in. UC expert Jon Arnold explains how to keep employees from deploying their own business collaboration tools.

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8x8 combines UC, contact center with X Series

The cloud delivery model has made it easier to combine unified communications and contact center technologies into a single platform, as evidenced by the release of the 8x8 X Series this week.

Evaluate

How do UC devices factor in a cloud migration?

What an organization moves to the cloud will influence UC devices and endpoints. Networking expert Carrie Higbie Goetz explains the factors that influence endpoints in a cloud migration.

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Unified Communications Basics

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    VoIP

    VoIP (voice over IP) is the transmission of voice and multimedia content over Internet Protocol (IP) networks. VoIP historically referred to using IP to connect private branch exchanges (PBXs), but the term is now used interchangeably with IP ...

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    Five steps for a successful video conferencing strategy

    When deploying video conferencing successfully, you simply can't install a video client and give users a webcam. Organizations with a robust video conferencing strategy see more deployment success ...

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    QoS (quality of service)

    Quality of service (QoS) refers to any technology that manages data traffic to reduce packet loss, latency and jitter on the network.

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Sections from across SearchUnifiedCommunications

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  • Business Video Conferencing and Telepresence Technology

    Microsoft Teams gets live events through Stream

    Microsoft has added live broadcasting software to Microsoft Teams and Yammer through a new integration with Microsoft Stream.

  • Collaboration Applications for Unified Communications

    Slack buys Missions in appeal to non-developers

    Slack's acquisition of Missions will help users without coding knowledge take full advantage of its platform by making it easier to build custom Slack integrations and workflows.

  • IP Telephony

    8x8 combines UC, contact center with X Series

    The cloud delivery model has made it easier to combine unified communications and contact center technologies into a single platform, as evidenced by the release of the 8x8 X Series this week.

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