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Enterprise shifts focus to huddle room equipment

Huddle room design is an essential part of creating a good collaborative environment. Learn what equipment options are available for your collaboration spaces.

Evaluate

Google Duplex shifts digital assistant landscape

Google Assistant Duplex introduces a new level in machine-driven conversation technology, but not without raising security and privacy concerns.

News

In shift, Avaya makes desk phones 'platform agnostic'

Avaya is doubling down on a decision to open its hardware to the software of competing UC vendors with the release of more than a dozen new open SIP phones.

News

Talkdesk releases AI analytics, monitoring tools

Talkdesk iQ, the cloud contact center startup's new AI platform, includes an analytics dashboard and bot development tools. The vendor also announced a new 100% uptime SLA for enterprise calling.

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  • IP Telephony

    In shift, Avaya makes desk phones 'platform agnostic'

    Avaya is doubling down on a decision to open its hardware to the software of competing UC vendors with the release of more than a dozen new open SIP phones.

  • Unified Communications ROI

    Talkdesk releases AI analytics, monitoring tools

    Talkdesk iQ, the cloud contact center startup's new AI platform, includes an analytics dashboard and bot development tools. The vendor also announced a new 100% uptime SLA for enterprise calling.

  • Collaboration Applications for Unified Communications

    Microsoft updates Skype app for online meetings

    Microsoft announced upgrades to the Skype Meetings App to ease installation and setup. The vendor plans to eliminate the Mac version of the product in favor of the desktop app.

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