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Lifesize introduces 4K video for huddle rooms

Lifesize's latest Icon video conferencing systems are designed to meet the challenges presented by smaller, ad hoc meeting spaces, like the huddle room.

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AI virtual agents infiltrate contact center services

Several vendors at Enterprise Connect 2019 focused on contact center AI innovation and virtual agents. But are businesses actually ready for the technology?

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Skype for Business customers get special Teams option

Microsoft bows to customer demand to keep on-premises Skype for Business for calling and messaging, while using Teams only for cloud meetings.

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Mobile UC drives Fuze and Samsung partnership

Mobile UCaaS is the focus of Fuze and Samsung's new partnership. The providers are working to expand the use of collaborative communications for remote and customer-facing industries.

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Unified Communications Basics

  • Get Started

    CPaaS

    Communications platform as a service (CPaaS) is a cloud-based delivery model that allows organizations to add real-time communication capabilities, such as voice, video and messaging, to business applications by deploying application program ...

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    8 best practices for migrating to VCaaS

    Ready to migrate to cloud video conferencing? Keep these eight best practices in mind to pick a service that employees will use so you can achieve adoption success.

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    Getting started with hybrid UC architecture

    Moving to VoIP is the first step toward creating a hybrid unified communications architecture. Learn how to test and maintain voice quality for a successful migration.

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  • Business Video Conferencing and Telepresence Technology

    Lifesize introduces 4K video for huddle rooms

    Lifesize's latest Icon video conferencing systems are designed to meet the challenges presented by smaller, ad hoc meeting spaces, like the huddle room.

  • Collaborative Applications

    Skype for Business customers get special Teams option

    Microsoft bows to customer demand to keep on-premises Skype for Business for calling and messaging, while using Teams only for cloud meetings.

  • Mobile Unified Communications Applications

    Mobile UC drives Fuze and Samsung partnership

    Mobile UCaaS is the focus of Fuze and Samsung's new partnership. The providers are working to expand the use of collaborative communications for remote and customer-facing industries.

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