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What is voicemail and how does it work?
Voicemail capabilities have evolved since the early days of answering machines. Learn what voicemail is and how features have advanced as the technology became digital.
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What is the difference between RCS and SMS?
SMS is being supplanted by RCS to let carriers compete against WhatsApp and Messenger and open new avenues to business messaging. Learn the difference between RCS and SMS.
News
Microsoft update of Teams Rooms for Android falls short
Microsoft has yet to add to Teams Rooms on Android critical features available on the Windows version. Missing features include the ability to join Zoom or Webex meetings.
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5 steps to managing team collaboration apps
Team collaboration apps offer measurable productivity and cost benefits. Follow these five steps to address technical, security and operational needs and achieve deployment success.
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Video Conferencing and Telepresence News
Microsoft update of Teams Rooms for Android falls short
Microsoft has yet to add to Teams Rooms on Android critical features available on the Windows version. Missing features include the ability to join Zoom or Webex meetings.
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Mobile Unified Communications Evaluate
Why remote work needs mobile unified communications
As organizations prepare their return-to-work strategies, mobile unified communications is key to ensure consistent access to communications tools, regardless of the user's location.
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Unified Communications Security Problem Solve
4 Microsoft Teams security issues and how to prevent them
As collaboration platforms become essential to everyday operations, understanding Microsoft Teams security issues is more important than ever.
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VoIP Migration and Implementation Evaluate
What are the benefits of a virtual session border controller?
A virtual session border controller can help companies meet increased demands without requiring the installation of costly and dedicated hardware.
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UC Architecture and Service Models Get Started
What is the difference between RCS and SMS?
SMS is being supplanted by RCS to let carriers compete against WhatsApp and Messenger and open new avenues to business messaging. Learn the difference between RCS and SMS.
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Developing a UC Strategy Manage
5 steps to managing team collaboration apps
Team collaboration apps offer measurable productivity and cost benefits. Follow these five steps to address technical, security and operational needs and achieve deployment success.
Topics Covered
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Collaboration Applications for Unified Communications (5) +
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Implementing Unified Communications Systems (4) +
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IP Telephony (4) +
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Understanding Unified Communications (3) +
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Evaluate
Salesforce-Slack deal heralds the future of collaboration
Deeper platform integrations, widespread communications tools and a dash of workflow automation are some of the elements that shape the future of team collaboration.
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How to address team collaboration app challenges
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4 top team collaboration tool options
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Hybrid workplace model starts with meeting rooms, video
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Problem Solve
4 Microsoft Teams security issues and how to prevent them
As collaboration platforms become essential to everyday operations, understanding Microsoft Teams security issues is more important than ever.
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Proactive collaboration security plans key, survey shows
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How to address WFH video conferencing security
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Reimagining the future of conference rooms, post-COVID-19
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Manage
5 steps to managing team collaboration apps
Team collaboration apps offer measurable productivity and cost benefits. Follow these five steps to address technical, security and operational needs and achieve deployment success.
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How to improve virtual collaboration in the enterprise
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Can Microsoft Teams chat be monitored?
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Tools and features to support collaboration with external partner
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E-Handbook | December 2020
Time to move to UCaaS? UC's future indeed looks 'cloudy'
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E-Handbook | March 2020
The future of video conferencing? The picture is promising
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E-Handbook | January 2020
Collaboration tools are shifting work culture in new ways
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Buyer's Handbook | August 2019
A detailed guide to unified communications platforms
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Buyer's Handbook | June 2019
Find the best UCaaS providers and products to meet your needs
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Unified Communications Basics
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What is the difference between RCS and SMS?
SMS is being supplanted by RCS to let carriers compete against WhatsApp and Messenger and open new avenues to business messaging. Learn the difference between RCS and SMS.
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Get Started
How to address team collaboration app challenges
Companies are already using a variety of collaboration platforms, but managing them is hard. What should companies know when juggling multiple team collaboration apps?
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Get Started
Microsoft Teams vs. Slack: Which is better for your business?
Organizations deploy collaboration apps as they wrestle with keeping remote employees engaged and informed. Learn how to weigh Microsoft Teams vs. Slack to determine which app is best for you.
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How to navigate the SIP landscape
Vendor Resources
- Microsoft Teams, By the numbers –Resource
- Case Study: First Port –Case Study
- Vaccine Distribution Solutions from NWN –Resource
Blog: Unified Communications Nation
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Why organizations need SIP services now
Whether you realize it or not, your company needs Session Initiation Protocol. As legacy telephony networks wind down and cloud-based voice services continue to grow, SIP services are necessary to ...Continue Reading
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Advanced huddle room technology improves experience
Fitting huddle rooms with audio and video isn't as simple as taking an offering meant for the boardroom and putting it in a smaller space. Due to their size, huddle rooms present a unique set of ...Continue Reading
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More Unified Communications Nation Posts
Quantifying success for team collaboration applications
5 best practices for cloud calling success
Know the ingredients for team collaboration app success
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News
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Business Video Conferencing and Telepresence Technology
Microsoft update of Teams Rooms for Android falls short
Microsoft has yet to add to Teams Rooms on Android critical features available on the Windows version. Missing features include the ability to join Zoom or Webex meetings.
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Business Video Conferencing and Telepresence Technology
Consumer, business harmonize with Zoom on Amazon Echo Show
Zoom's integration with Amazon's Echo Show 10 means more people will turn to the consumer device for business video conferencing while working from home.
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Business Video Conferencing and Telepresence Technology
Cisco tackles 'seismic shift' to the hybrid workplace
Cisco said the switch to the hybrid workplace could create a divide between in-office and remote workers. New Webex features could help counter the problem.