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How can I set up a VoIP network on an existing LAN?

QoS is an essential component of VoIP over LAN; modern network devices make it easy to implement.

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Choose between Microsoft Teams vs. Zoom for conference needs

Weigh the pros and cons of Microsoft Teams vs. Zoom, and focus on ease of use, pricing, market share, video and telephony capabilities, and security requirements.

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A step-by step guide to a unified communications strategy

IT needs a unified communications strategy for voice and video conferencing, chat and other tools. This step-by-step guide helps you implement, evaluate and manage UC in the enterprise.

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Microsoft focuses on reading skills in Teams for Education

The latest Microsoft Teams for Education features will hone student reading skills, let teachers set up assignment groups and centralize student calendars

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Unified Communications Basics

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    VoIP phone

    A VoIP phone is a hardware- or software-based telephone designed to use voice over Internet Protocol (VoIP) technology to send and receive phone calls over an IP network.

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    IP telephony (Internet Protocol telephony)

    IP telephony (Internet Protocol telephony) is a general term for technologies, products and services that use the Internet Protocol's packet-switched connections to support voice calling, voicemail, video calling, video conferencing, faxing and ...

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    What is voicemail and how does it work?

    Voicemail capabilities have evolved since the early days of answering machines. Learn what voicemail is and how features have advanced as the technology became digital.

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  • Collaboration Applications for Unified Communications

    Microsoft, Zoom gain UCaaS market share

    Business use of video conferencing during the pandemic caused a spike in UCaaS market growth in 2020. Analysts predict growth to continue at 20% as people return to work.

  • Business Video Conferencing and Telepresence Technology

    Microsoft focuses on reading skills in Teams for Education

    The latest Microsoft Teams for Education features will hone student reading skills, let teachers set up assignment groups and centralize student calendars

  • Business Video Conferencing and Telepresence Technology

    8x8 pushes work collaboration through a browser

    8x8 said offering its Work apps through browsers helps companies prepare for the hybrid workplace by allowing workers to use the devices at hand to collaborate.

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