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Pandemic could accelerate convergence of audio, video calling

In the future, businesses may invest less in traditional telephony and look to buy audio and video services from the same vendor.


What are the benefits of a virtual session border controller?

A virtual session border controller can help companies meet increased demands without requiring the installation of costly and dedicated hardware.


Microsoft Teams vs. Zoom: Can Teams replace Zoom?

Organizations weighing Microsoft Teams vs. Zoom conferencing must consider the long-term licensing costs, collaboration features and UX of the services.


Microsoft acquisition of Metaswitch aimed at carrier UCaaS

Microsoft's acquisition of Metaswitch will provide carriers with the option of offering Metaswitch UCaaS through Azure. Metaswitch complements the recent Affirmed acquisition.

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    5 Zoom tips to get started with remote meetings

    While online conferencing services can't fully replicate a face-to-face meeting, these Zoom tips can help employees make the most of their remote meetings.

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    The future of video conferencing? The picture is promising

    The latest video conferencing products offer AI-enabled analytics, auto-transcription and much more and promise to make work meetings more productive than ever.

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    private branch exchange (PBX)

    A private branch exchange (PBX) is a telephone system within an enterprise that switches calls between users on local lines, while enabling all users to share a certain number of external phone lines.

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