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Skype for Business customers get special Teams option

Microsoft bows to customer demand to keep on-premises Skype for Business for calling and messaging, while using Teams only for cloud meetings.

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Mobile UC drives Fuze and Samsung partnership

Mobile UCaaS is the focus of Fuze and Samsung's new partnership. The providers are working to expand the use of collaborative communications for remote and customer-facing industries.

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Poly expands partnerships with Amazon, Microsoft

Poly, the new name for the merger of Plantronics and Polycom, has added Alexa for Business to voice-activate meetings on the Polycom Trio conference room phone.

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Zoom adds hardware, software partners for phone offering

Zoom Phone works with desk phones from Polycom and Yealink and integrates with contact center products from Five9 and Twilio.

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Unified Communications Basics

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    CPaaS

    Communications platform as a service (CPaaS) is a cloud-based delivery model that allows organizations to add real-time communication capabilities, such as voice, video and messaging, to business applications by deploying application program ...

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    8 best practices for migrating to VCaaS

    Ready to migrate to cloud video conferencing? Keep these eight best practices in mind to pick a service that employees will use so you can achieve adoption success.

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    Getting started with hybrid UC architecture

    Moving to VoIP is the first step toward creating a hybrid unified communications architecture. Learn how to test and maintain voice quality for a successful migration.

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  • Collaborative Applications

    Skype for Business customers get special Teams option

    Microsoft bows to customer demand to keep on-premises Skype for Business for calling and messaging, while using Teams only for cloud meetings.

  • Mobile Unified Communications Applications

    Mobile UC drives Fuze and Samsung partnership

    Mobile UCaaS is the focus of Fuze and Samsung's new partnership. The providers are working to expand the use of collaborative communications for remote and customer-facing industries.

  • Unified Communications Integration and Interoperability

    Poly expands partnerships with Amazon, Microsoft

    Poly, the new name for the merger of Plantronics and Polycom, has added Alexa for Business to voice-activate meetings on the Polycom Trio conference room phone.

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