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Businesses replacing phone calls with video meeting platforms

Organizations are dropping their audio conferencing services in favor of video meeting platforms as they consolidate overlapping features and seek integrated communications.

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Will remote work spur unified communications interoperability?

Unified communications interoperability is gaining more attention as more employees work from home. But, while some progress is being made, there is a long way to go.

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Slack expands shared channels, but limits remain

Slack now lets as many as 20 organizations communicate in a shared channel. But users will have to wait for other enhancements to the external collaboration feature.

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How can mobile collaboration support workers in a pandemic?

Mobile collaboration apps help remote workers keep in touch during stay-at-home orders. They are also key to communications flexibility as workers begin returning to the office.

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Unified Communications Basics

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    5 Zoom tips to get started with remote meetings

    While online conferencing services can't fully replicate a face-to-face meeting, these Zoom tips can help employees make the most of their remote meetings.

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    The future of video conferencing? The picture is promising

    The latest video conferencing products offer AI-enabled analytics, auto-transcription and much more and promise to make work meetings more productive than ever.

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    private branch exchange (PBX)

    A private branch exchange (PBX) is a telephone system within an enterprise that switches calls between users on local lines, while enabling all users to share a certain number of external phone lines.

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