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RingCentral offers bulk SMS for reaching customers
A high-volume SMS API will let RingCentral users send thousands of messages at a time, a move that should help customers with sales and marketing promotions.
Evaluate
UC presence evolves amid remote work revolution
UC presence technology must evolve to be effective in today's world of remote work and multi-device communication. Learn how presence can adapt to new ways of working.
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Speech recognition use cases enable touchless collaboration
For companies bringing workers back to the office, touchless collaboration is key. These three speech recognition use cases can help make that transition easier.
News
Zoom opens marketplace to apps that run within its platform
Zoom plans to introduce by the end of the year nearly three dozen third-party extensions to its video conferencing platform. Zoom will offer the apps in its marketplace.
Exclusive Download: Guide to Building an Enterprise Unified Communication Strategy
IT needs a unified communications strategy for voice/video conferencing, chat, and other tools. This 25-page step-by-step guide helps you implement, evaluate, and manage UC in the enterprise.
Trending Topics
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Video Conferencing and Telepresence Evaluate
What will touchless collaboration in meeting rooms look like?
Touchless collaboration will determine how employees use meeting room equipment in the future. Learn about three options -- one of which represents the worst alternative.
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Mobile Unified Communications Evaluate
Why remote work needs mobile unified communications
As organizations prepare their return-to-work strategies, mobile unified communications is key to ensure consistent access to communications tools, regardless of the user's location.
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Unified Communications Security Manage
UC and collaboration security requires a strong framework
While UC and collaboration security can be challenging to address, a strong foundational framework can keep communications data secure and controlled.
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VoIP Migration and Implementation Evaluate
What are the benefits of a virtual session border controller?
A virtual session border controller can help companies meet increased demands without requiring the installation of costly and dedicated hardware.
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UC Architecture and Service Models News
Everything Enterprise Connect 2020: News, trends and insights
This guide gathers breaking news and expert insights from one of the largest conferences focused on the enterprise communications and collaboration market.
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Developing a UC Strategy Evaluate
UC presence evolves amid remote work revolution
UC presence technology must evolve to be effective in today's world of remote work and multi-device communication. Learn how presence can adapt to new ways of working.
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Collaboration Applications for Unified Communications (5) +
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Implementing Unified Communications Systems (4) +
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IP Telephony (4) +
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Understanding Unified Communications (3) +
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Zoom Phone system users share their success stories and setbacks
Tech leaders at Zoomtopia explained how migrating to the Zoom Phone system provides their employees with an integrated communications experience and improved business continuity.
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UC presence evolves amid remote work revolution
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Speech recognition use cases enable touchless collaboration
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Remote teams centralize collaboration on Slack platform
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Problem Solve
Reimagining the future of conference rooms, post-COVID-19
Before employees are comfortable going back into conference rooms, companies will need technology to help them rethink the future of conference room design.
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How should companies manage huddle room size amid COVID?
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Video conferencing security and why it's so hard to attain
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Legacy UC infrastructure issues hamstring remote work demand
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Manage
UC and collaboration security requires a strong framework
While UC and collaboration security can be challenging to address, a strong foundational framework can keep communications data secure and controlled.
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What are use cases for business live event streaming services?
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What are challenges of using multiple team collaboration apps?
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Building a strategy for intercompany collaboration
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E-Handbook | March 2020
The future of video conferencing? The picture is promising
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E-Handbook | January 2020
Collaboration tools are shifting work culture in new ways
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Buyer's Handbook | August 2019
A detailed guide to unified communications platforms
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Buyer's Handbook | June 2019
Find the best UCaaS providers and products to meet your needs
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E-Handbook | June 2019
Collaboration tools are must-haves, but not one-size-fits-all
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Unified Communications Basics
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What's the difference between UC-certified and MS-certified?
Both UC-certified and MS-certified products are available to enterprises. But one designation carries more weight than the other, our expert writes.
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Get Started
How are social media and social networking different?
Social media and social networking appear to be interchangeable terms, but they serve different use cases. Learn the difference between social media and social networking.
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Get Started
What are use cases for business live event streaming services?
Business live event streaming services can transform webinars and virtual events to be more interactive and create engaging experiences for customers.
Multimedia
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How to navigate the SIP landscape
Vendor Resources
Blog: Unified Communications Nation
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Why organizations need SIP services now
Whether you realize it or not, your company needs Session Initiation Protocol. As legacy telephony networks wind down and cloud-based voice services continue to grow, SIP services are necessary to ...Continue Reading
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Advanced huddle room technology improves experience
Fitting huddle rooms with audio and video isn't as simple as taking an offering meant for the boardroom and putting it in a smaller space. Due to their size, huddle rooms present a unique set of ...Continue Reading
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Quantifying success for team collaboration applications
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Know the ingredients for team collaboration app success
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News
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Collaboration Applications for Unified Communications
RingCentral offers bulk SMS for reaching customers
A high-volume SMS API will let RingCentral users send thousands of messages at a time, a move that should help customers with sales and marketing promotions.
-
Collaboration Applications for Unified Communications
Zoom opens marketplace to apps that run within its platform
Zoom plans to introduce by the end of the year nearly three dozen third-party extensions to its video conferencing platform. Zoom will offer the apps in its marketplace.
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Collaboration Applications for Unified Communications
Slack introduces cross-company direct messaging
Slack plans to launch the new messaging feature next year. New capabilities set for this year include audio and video messaging and verification of participants in shared channels.