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Problem Solve
Should employee choices factor into a collaboration strategy?
A successful business collaboration strategy needs employee buy-in. UC expert Jon Arnold explains how to keep employees from deploying their own business collaboration tools.
News
8x8 combines UC, contact center with X Series
The cloud delivery model has made it easier to combine unified communications and contact center technologies into a single platform, as evidenced by the release of the 8x8 X Series this week.
Evaluate
How do UC devices factor in a cloud migration?
What an organization moves to the cloud will influence UC devices and endpoints. Networking expert Carrie Higbie Goetz explains the factors that influence endpoints in a cloud migration.
News
Microsoft launches free Teams collaboration app
The new Microsoft Teams free version takes advantage of Microsoft's online Office suite to lure customers that might be considering competing products from Cisco and Slack.
Instant Download: Top 5 UC & Collaboration Trends
What does the future of UCC have in store for enterprises? In this e-guide, Jon Arnold from J Arnold & Associates looks back at the history of UCC Technologies. Then, Nemertes Research VP and Service Director Irwin Lazar reveals 5 must-know UCC trends.
Trending Topics
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Video Conferencing and Telepresence Get Started
Five steps for a successful video conferencing strategy
When deploying video conferencing successfully, you simply can't install a video client and give users a webcam. Organizations with a robust video conferencing strategy see more deployment success ...
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Mobile Unified Communications Get Started
How unified communications tools have evolved
Over the years, unified communications tools have evolved to incorporate different modes of collaboration. Enterprises need to be receptive to this ongoing innovation.
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Unified Communications Security News
DHS reports 'rapid progress' in TDoS defense
The U.S. Department of Homeland Security and vendor SecureLogix are making 'rapid progress' in developing a TDoS attack defense. The technology is expected in the coming months.
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VoIP Migration and Implementation Manage
How cloud UC is changing IT roles
IT roles are shifting, as more companies adopt cloud services. IT staffs must now ensure they are leading the adoption of new capabilities that deliver business value.
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UC Architecture and Service Models News
Ribbon enters SD-WAN market with Edgewater Networks buy
Ribbon Communications' acquisition of Edgewater Networks is expected to add analytics, security and service-assurance capabilities to Ribbon's UC portfolio.
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Developing a UC Strategy Evaluate
How do UC devices factor in a cloud migration?
What an organization moves to the cloud will influence UC devices and endpoints. Networking expert Carrie Higbie Goetz explains the factors that influence endpoints in a cloud migration.
Topics Covered
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Collaboration Applications for Unified Communications (5) +
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Implementing Unified Communications Systems (4) +
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IP Telephony (4) +
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Understanding Unified Communications (3) +
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Meet all of our Unified Communications experts
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Jonathan Dame asks:
Is your organization interested in combining its UC and contact center infrastructure? Why or why not?
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Carrie Higbie Goetz asks:
How has your cloud migration affected your approach to UC devices and endpoints?
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Antone Gonsalves asks:
What has been your experience with Cisco Webex Teams, Microsoft Teams or Slack?
Find Solutions For Your Project
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Evaluate
How do UC devices factor in a cloud migration?
What an organization moves to the cloud will influence UC devices and endpoints. Networking expert Carrie Higbie Goetz explains the factors that influence endpoints in a cloud migration.
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Virtual assistant devices highlight need for call quality
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CPaaS brings contextual communication to customer interactions
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What are the caveats of third-party contact center services?
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Problem Solve
Businesses not using key feature in interactive whiteboards
When using interactive whiteboards, businesses need to get remote workers involved in the collaboration process through video calls, screen sharing and digital annotation.
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Follow these steps to ensure you're GDPR-compliant
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Workplace by Facebook adds integrations, app directory
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How should businesses deploy team collaboration apps?
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Manage
How to approach team collaboration management
Team collaboration management can be difficult when organizations are juggling multiple app deployments. But five steps can improve management of team collaboration across an organization.
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How do you train AI to support collaboration?
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IT groups, not facilities, need to manage meeting rooms
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How can you safely implement real-time communication?
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Buyer's Handbook | January 2018
Should your unified communications strategy include UCaaS?
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Buyer's Handbook | July 2017
How to evaluate video conference systems to find the best
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E-Handbook | July 2017
How to reap the benefits of unified communications security
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Buyer's Handbook | June 2017
Finding the best communications platform as a service for your firm
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ehandbook_cover | June 2017
Do Skype for Business features and benefits outweigh its drawbacks?
Download
Unified Communications Basics
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Get Started
Five steps for a successful video conferencing strategy
When deploying video conferencing successfully, you simply can't install a video client and give users a webcam. Organizations with a robust video conferencing strategy see more deployment success ...
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Get Started
QoS (quality of service)
Quality of service (QoS) refers to any technology that manages data traffic to reduce packet loss, latency and jitter on the network.
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Get Started
Small conference rooms should empower team collaboration
Different teams conduct different types of meetings. As a result, small conference rooms should be customized to accommodate specific collaboration workflows.
Multimedia
Vendor Resources
- Unify Mobile and Desktop Management –Video
- How to Make Remote Working Much Easier –White Paper
- Managing in an Era of Constant Availability –White Paper
Blog: Unified Communications Nation
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Five steps for a successful video conferencing strategy
When deploying video conferencing successfully, you simply can't install a video client and give users a webcam. Organizations with a robust video conferencing strategy see more deployment success ...Continue Reading
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CPaaS brings contextual communication to customer interactions
Organizations that want to compete in an increasingly digital world and improve customer experience will find contextual communication benefits with communications platform as a service. Customers ...Continue Reading
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More Unified Communications Nation Posts
On-premises contact center technology on the decline
Integrated communications extends UC capabilities
Forecasting the future of the unified communications industry
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News
View All -
IP Telephony
8x8 combines UC, contact center with X Series
The cloud delivery model has made it easier to combine unified communications and contact center technologies into a single platform, as evidenced by the release of the 8x8 X Series this week.
-
Collaborative Applications
Microsoft launches free Teams collaboration app
The new Microsoft Teams free version takes advantage of Microsoft's online Office suite to lure customers that might be considering competing products from Cisco and Slack.
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Collaboration Applications for Unified Communications
Facebook Workplace more intranet than collaboration
Organizations are deploying the Workplace by Facebook app to build community among large and geographically diverse workforces. In that sense, the platform is more like an intranet than a team collaboration platform.