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Microsoft Teams calling features still lacking

While Microsoft Teams voice capabilities have improved, organizations are still lacking certain calling features, such as dial-by-extension and advanced call activity reports.

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8x8 acquires Wavecell to expand CPaaS services

8x8 Inc. acquired Wavecell, which enables it to expand its presence globally and offer new services such as Wavecell's omnichannel CPaaS capabilities.

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Slack's 2015 breach compromised unencrypted passwords

Slack has reset passwords for 1% of users after uncovering new information regarding a 2015 hack of its systems.

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Microsoft plans rollout of private channels this fall

Private channels are scheduled to launch in Microsoft Teams this fall. The feature is the most demanded by far on the Teams user feedback website.

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Unified Communications Basics

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    Explore the different kinds of speech technology

    Vocal commands are one way speech technology is making its way into business applications and services. This mini glossary will refresh your knowledge of speech technology and some of its use cases.

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    UC adoption programs support users and business goals

    Transforming a business with unified communications takes more than deploying new apps and services. End users must adopt the services and incorporate them into their daily workflows. For many ...

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    Test your cloud video conferencing knowledge

    Video is an important tool for enterprises looking to support dispersed employees. Take this quiz to see how much you know about cloud video conferencing.

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