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6 reasons to maintain on-premises UC

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Enterprise Connect to showcase UC offerings

The Enterprise Connect 2019 expo floor will feature more than 140 vendors with their latest offerings in the UC space, including team collaboration tools and digital whiteboard technology.

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RingCentral continues enterprise push with new APIs

RingCentral released several new tools for enterprises ahead of Enterprise Connect 2019, including a widget for adding RingCentral integrations to CRM and help desk apps.

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UC vendors innovate at tech conference

The maturity of the UC market is driving vendors to find new ways to innovate. Enterprise Connect 2019 will see service and product announcements around AI and contact centers.

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News and trends from Enterprise Connect 2019

Follow our Enterprise Connect conference guide to get the latest scoop and expert analysis on unified communications industry trends, vendor announcements and product news.

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UCaaS vs. CPaaS: Weighing Cloud UC Deployment Options

Featuring advice from industry experts at Nemertes Research, West Gates Networks & Frost & Sullivan, this guide explores differences between UCaaS and CPaaS tech, and key features of UCaaS to help you make a more informed buying decision and reap all the benefits of cloud UC.

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Topics Covered

Collaboration Applications for Unified Communications (5) +
Implementing Unified Communications Systems (4) +
IP Telephony (4) +
Understanding Unified Communications (3) +

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Micah Levine asks:

What products and services are you most excited to see at Enterprise Connect?

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Jonathan Dame asks:

How important is UCaaS integration with your business apps?

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Margaret Rouse asks:

What business applications in your organization could benefit from embedding communications with CPaaS?

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Find Solutions For Your Project

Evaluate

UC vendors innovate at tech conference

The maturity of the UC market is driving vendors to find new ways to innovate. Enterprise Connect 2019 will see service and product announcements around AI and contact centers.
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Problem Solve

What do ideation tools mean for the collaboration market?

Ideation is a popular buzzword to describe meeting room technology. Learn what collaborative ideation really means and how it can fit into an organization's collaboration strategy.
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How should IT manage collaboration apps and UC services?

As unified communications and collaboration move to the cloud, the management requirements for platforms and apps diverge. Learn where IT should re-evaluate its management priorities.
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Pro+ Unified Communications Downloads

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Buyer's Handbook | March 2019

Evaluating modern VoIP technology and platforms for businesses
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E-Handbook | January 2019

Everything you need to know about UC as a service now
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E-Handbook | August 2018

UCaaS providers and market are headed in new directions
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Buyer's Handbook | January 2018

Should your unified communications strategy include UCaaS?
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Buyer's Handbook | July 2017

How to evaluate video conference systems to find the best
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Unified Communications Basics

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CPaaS

Communications platform as a service (CPaaS) is a cloud-based delivery model that allows organizations to add real-time communication capabilities, such as voice, video and messaging, to business applications by deploying application program ...
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8 best practices for migrating to VCaaS

Ready to migrate to cloud video conferencing? Keep these eight best practices in mind to pick a service that employees will use so you can achieve adoption success.
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Getting started with hybrid UC architecture

Moving to VoIP is the first step toward creating a hybrid unified communications architecture. Learn how to test and maintain voice quality for a successful migration.

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Multimedia

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How to navigate the SIP landscape
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Cloud, desktop, rooms top video conferencing trends
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Headsets, sound systems muffle open-office noise

Vendor Resources

Migrating Communications to the Cloud? Avoid These 3 Roadblocks –White Paper
Benefits of Unified Communications in Transportation and Logistics –White Paper
Enhance Transportation & Logistics Operations With Unified Communications –Product Overview

Blog: Unified Communications Nation

4 UCaaS market trends driving vendor offerings

The features users are looking for in UCaaS platforms are ever-evolving. Vendors are focusing on adding and improving features based on market demand and trying to keep up with alternative UC ...Continue Reading
The time for the omnichannel contact center is now

Editor's note: In this opinion piece, industry analyst Zeus Kerravala shares his thoughts on the omnichannel contact center and Talkdesk's latest approach. After years of discussion but low ...Continue Reading
More Unified Communications Nation Posts
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Sections from across SearchUnifiedCommunications

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Unified Communications Integration and Interoperability

RingCentral continues enterprise push with new APIs

RingCentral released several new tools for enterprises ahead of Enterprise Connect 2019, including a widget for adding RingCentral integrations to CRM and help desk apps.
Collaboration Applications for Unified Communications

Cisco extends Webex screen-sharing feature

Cisco Webex will support wireless screen sharing outside of online meetings beginning next month, a feature sought after by customers.
Business Video Conferencing and Telepresence Technology

Avaya releases video devices for huddle rooms

Avaya released new video hardware for huddle rooms this week, while also announcing plans to rent certain Avaya video devices through a monthly subscription.