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5 factors to consider when choosing a UCaaS provider
When evaluating UCaaS providers and cloud-based products, three important criteria to consider include flexibility, stability and the variety of deployment models offered.
News
Avaya inks exclusive deal with FedRAMP partner Collab9
Avaya has expanded its partnership with Collab9 to bring Avaya cloud UC and contact center products to federal, state and local governments.
Manage
SD-WAN adoption supports UCaaS performance
Provisioning traffic is essential to support UCaaS architecture performance. SD-WAN helps solve network problems in real time, enabling users to experience all that UCaaS has to offer.
News
Microsoft Teams scheduling comes to Outlook app
Users can now schedule Microsoft Teams meetings through the Outlook mobile app. The feature is advancement toward parity between Teams and Skype for Business.
UCaaS vs. CPaaS: Weighing Cloud UC Deployment Options
Featuring advice from industry experts at Nemertes Research, West Gates Networks & Frost & Sullivan, this guide explores differences between UCaaS and CPaaS tech, and key features of UCaaS to help you make a more informed buying decision and reap all the benefits of cloud UC.
Trending Topics
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Video Conferencing and Telepresence Evaluate
Smart cameras add AI features to the meeting room
Organizations that want to make the most of their meetings and develop new video use cases can turn to AI in cameras from cloud providers and video conferencing services.
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Mobile Unified Communications News
Facebook's WhatsApp adds business messaging tools
WhatsApp business messaging is the latest social channel to enter the contact center, coming on the heels of Apple's beta release of the consumer-to-business iOS messaging service Apple Business Chat.
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Unified Communications Security News
Avaya inks exclusive deal with FedRAMP partner Collab9
Avaya has expanded its partnership with Collab9 to bring Avaya cloud UC and contact center products to federal, state and local governments.
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VoIP Migration and Implementation Evaluate
Assess a combined VoIP and unified communications framework
Learn how to determine your organization's need for VoIP technology and UC functionality and to evaluate products from top VoIP vendors to find the right fit.
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UC Architecture and Service Models Manage
SD-WAN adoption supports UCaaS performance
Provisioning traffic is essential to support UCaaS architecture performance. SD-WAN helps solve network problems in real time, enabling users to experience all that UCaaS has to offer.
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Developing a UC Strategy Manage
How AI services can enhance and challenge UC
AI services, combined with unified communications, can offer several benefits, including improved network monitoring capabilities and voice analytics in meeting rooms.
Topics Covered
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Collaboration Applications for Unified Communications (5) +
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Implementing Unified Communications Systems (4) +
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IP Telephony (4) +
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Understanding Unified Communications (3) +
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Jon Arnold asks:
When considering cloud-based products, what purchasing criteria does your organization rely on?
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Find Solutions For Your Project
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Evaluate
5 factors to consider when choosing a UCaaS provider
When evaluating UCaaS providers and cloud-based products, three important criteria to consider include flexibility, stability and the variety of deployment models offered.
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Smart cameras add AI features to the meeting room
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Key business benefits of UCaaS in the workplace
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How do you assess where to embed communications?
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Problem Solve
8 challenges facing AI adoption for communications
Adopting AI can be a complex process. AI in communications can be especially challenging, but organizations can take certain steps to overcome these hurdles.
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What separates web conferencing vs. video conferencing?
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What do ideation tools mean for the collaboration market?
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CSU enhances education with video conferencing platform
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Manage
SD-WAN adoption supports UCaaS performance
Provisioning traffic is essential to support UCaaS architecture performance. SD-WAN helps solve network problems in real time, enabling users to experience all that UCaaS has to offer.
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How AI services can enhance and challenge UC
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Reexamine budgets and inventory when moving to the cloud
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Meeting room size defines AV requirements
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Buyer's Handbook | April 2019
Assess a combined VoIP and unified communications framework
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Buyer's Handbook | March 2019
Evaluating modern VoIP technology and platforms for businesses
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E-Handbook | January 2019
Everything you need to know about UC as a service now
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E-Handbook | August 2018
UCaaS providers and market are headed in new directions
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Buyer's Handbook | January 2018
Should your unified communications strategy include UCaaS?
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Unified Communications Basics
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Get Started
Brush up your telephony knowledge with VoIP terms
This mini glossary defines essential vocabulary associated with VoIP. Read through these VoIP terms to refresh your knowledge of IP-based telephony.
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Get Started
leased line
A leased line is a bidirectional telephone line that has been rented for private voice, data exchange or telecommunication use.
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Get Started
Maximize UCaaS benefits with SD-WAN
Reaping UCaaS benefits means taking a hard look at your network configuration. Learn how SD-WAN can help optimize performance and reliability for UCaaS applications.
Multimedia
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Evaluate
How to navigate the SIP landscape
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Vendor Resources
Blog: Unified Communications Nation
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Why the UCC market needs AI to improve the user experience
The future of work is increasingly remote as employees work across branch offices, cities and time zones. Consequently, unified communications and collaboration technology needs to provide users ...Continue Reading
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4 UCaaS market trends driving vendor offerings
The features users are looking for in UCaaS platforms are ever-evolving. Vendors are focusing on adding and improving features based on market demand and trying to keep up with alternative UC ...Continue Reading
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More Unified Communications Nation Posts
The time for the omnichannel contact center is now
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Opinion: New APIs work to connect apps to multiple messaging platforms
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News
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Unified Communications Security
Avaya inks exclusive deal with FedRAMP partner Collab9
Avaya has expanded its partnership with Collab9 to bring Avaya cloud UC and contact center products to federal, state and local governments.
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Collaborative Applications
Microsoft Teams scheduling comes to Outlook app
Users can now schedule Microsoft Teams meetings through the Outlook mobile app. The feature is advancement toward parity between Teams and Skype for Business.
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IP Telephony Systems
Gaming company escalates logo dispute with Poly
PDP Gaming is seeking an immediate injunction against Poly's use of a disputed logo. The escalation comes despite the two companies initially pursuing a settlement.
SearchUnifiedCommunications Definitions
- leased line
- VoIP (voice over IP)
- communications platform as a service (CPaaS)
- unified communications and collaboration (UCC)
- speech technology
- QoS (quality of service)
- Microsoft Teams
- SIP trunking (Session Initiation Protocol trunking)