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Hybrid meetings, virtual whiteboards clash with outdated rooms

As companies look to integrate virtual whiteboard software into their conference rooms for hybrid meetings, they should start investing in meeting room hardware.

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Hybrid work strategies fuel Enterprise Connect 2021 topics

Navigating the post-pandemic workplace is challenging. Enterprise Connect 2021 will explore UC's role in supporting ongoing remote work and the hybrid workplace.

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Zoom adds video to the contact center

Zoom will add video to contact center interactions next year. The company said its Video Engagement Center would improve troubleshooting, build trust and automate everyday tasks.

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Microsoft addresses workforce patterns using Teams, LinkedIn

A survey of the Microsoft workforce found that employees planned to be back in the office more than their managers expected. The discrepancy means companies need to be flexible.

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Unified Communications Basics

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    quality of service (QoS)

    Quality of service (QoS) refers to any technology that manages data traffic to reduce packet loss, latency and jitter on a network.

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    Learn how to invite external users to Slack workspaces

    Bringing external users to Slack offers organizations productivity benefits. Learn how to invite external users to Slack and manage shared channels and workflows.

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    video conferencing

    Video conferencing is live, visual connection between two or more remote parties over the internet that simulates a face-to-face meeting.

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  • Business Video Conferencing and Telepresence Technology

    Zoom adds video to the contact center

    Zoom will add video to contact center interactions next year. The company said its Video Engagement Center would improve troubleshooting, build trust and automate everyday tasks.

  • Collaboration Applications for Unified Communications

    Microsoft addresses workforce patterns using Teams, LinkedIn

    A survey of the Microsoft workforce found that employees planned to be back in the office more than their managers expected. The discrepancy means companies need to be flexible.

  • Business Video Conferencing and Telepresence Technology

    Video conferencing miscues can get you fired

    A survey found that miscues during video conferences cost businesses money and got employees fired. Most companies have punished employees for video meeting errors.

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