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How is remote work affecting enterprise telephony?

Enterprise telephony is on the decline as remote and home-based workers lack access to enterprise phone systems or seek alternative modes of communication.

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Big tech's acceptable use policy enforcement questioned

Big tech companies' enforcement of acceptable use policies following Capitol riots is questioned, as some say First Amendment rights to free speech should extend to social networks.

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What does 'bring your own carrier' mean for UCaaS platforms?

Migrating to UCaaS doesn't always mean an organization can keep its PSTN or SIP carrier. But some providers are taking a 'bring you own carrier' approach to offer more flexibility.

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Microsoft slow to fulfill request for more Teams channel control

Microsoft won't prioritize a feature that would let Teams users move channels between groups, despite tens of thousands of requests. Users have asked for the capability since 2016.

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