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How to understand and use SIP trunking and VoIP

SIP trunking and voice over IP share some similarities, but they have key differences in origin and functions. How well do you understand these telephony cornerstones?

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Microsoft improves Skype for Business for Mac

Microsoft has released a semi-annual Skype for Business update for on-premises users that includes several bug fixes and feature enhancements for the platform's Mac client.

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Slack and SAP Concur partner on flight, expense bots

SAP Concur has created a Slack bot for booking travel and reporting expenses, as Slack doubles down on an approach to team collaboration centered on third-party integrations.

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How do platforms and apps differ in a UC deployment?

Platform and app are not interchangeable terms in a unified communications deployment. UC expert Jon Arnold explains how to differentiate between UC platforms and UC apps.

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    How do platforms and apps differ in a UC deployment?

    Platform and app are not interchangeable terms in a unified communications deployment. UC expert Jon Arnold explains how to differentiate between UC platforms and UC apps.

  • Get Started

    VoIP

    VoIP (voice over IP) is the transmission of voice and multimedia content over Internet Protocol (IP) networks. VoIP historically referred to using IP to connect private branch exchanges (PBXs), but the term is now used interchangeably with IP ...

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    Five steps for a successful video conferencing strategy

    When deploying video conferencing successfully, you simply can't install a video client and give users a webcam. Organizations with a robust video conferencing strategy see more deployment success ...

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  • Communication Integration with Enterprise Applications

    Alexa and Cortana join forces in possible boon for UC

    The integration of the AI voice assistants Alexa and Cortana combines Amazon's familiarity among consumers with Microsoft's adjacency to office productivity software.

  • Collaboration Applications for Unified Communications

    Microsoft improves Skype for Business for Mac

    Microsoft has released a semi-annual Skype for Business update for on-premises users that includes several bug fixes and feature enhancements for the platform's Mac client.

  • Collaboration Applications for Unified Communications

    Slack and SAP Concur partner on flight, expense bots

    SAP Concur has created a Slack bot for booking travel and reporting expenses, as Slack doubles down on an approach to team collaboration centered on third-party integrations.

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