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Pandemic could accelerate convergence of audio, video calling

In the future, businesses may invest less in traditional telephony and look to buy audio and video services from the same vendor.

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What are the benefits of a virtual session border controller?

A virtual session border controller can help companies meet increased demands without requiring the installation of costly and dedicated hardware.

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Microsoft Teams vs. Zoom: Can Teams replace Zoom?

Organizations weighing Microsoft Teams vs. Zoom conferencing must consider the long-term licensing costs, collaboration features and UX of the services.

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Microsoft acquisition of Metaswitch aimed at carrier UCaaS

Microsoft's acquisition of Metaswitch will provide carriers with the option of offering Metaswitch UCaaS through Azure. Metaswitch complements the recent Affirmed acquisition.

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    5 Zoom tips to get started with remote meetings

    While online conferencing services can't fully replicate a face-to-face meeting, these Zoom tips can help employees make the most of their remote meetings.

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    The future of video conferencing? The picture is promising

    The latest video conferencing products offer AI-enabled analytics, auto-transcription and much more and promise to make work meetings more productive than ever.

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    private branch exchange (PBX)

    A private branch exchange (PBX) is a telephone system within an enterprise that switches calls between users on local lines, while enabling all users to share a certain number of external phone lines.

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