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How to support collaboration with external partners

Team collaboration tools support productivity for internal teams, but collaboration with external partners remains a challenge. Learn what features can open platforms to outside users.


Microsoft sets deadline to replace cloud Skype phones

Skype phones won't connect to Microsoft Teams after July 2023. The vendor has advised customers to begin planning an upgrade to new devices certified for Teams.


SIP trunking vs. PRI: Explaining the differences

SIP trunking and PRI both facilitate voice communications, but through very different capabilities. Learn the pros and cons of SIP vs. PRI, from costs to deployment models.


Test your preparedness for cloud migration

Before adopting cloud unified communications, make sure you understand the ins and outs of a migration. Take this quiz to see if your organization is ready to migrate.

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Unified Communications Basics

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    How to plan a PBX to VoIP migration

    A PBX to VoIP migration requires careful planning to ensure call quality. Learn how to ready the network, evaluate architecture options and set the right security policies.

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    Know the terms for CPaaS tools and features

    Cloud-delivered communications are the backbone of many organizations. Review the key terms around CPaaS platform features and development tools with this glossary.

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    5 best practices for cloud calling success

    Organizations looking to augment their communications features while also cutting costs and improving scalability are turning to the cloud for their calling services. But migrating to cloud calling ...

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