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Programmable enterprise must go beyond developers

The programmable enterprise has found its way into UC through CPaaS platforms. But organizations need more than communication APIs to achieve integration success.

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Report shows Office 365 users adopting competing apps

A report by the security software vendor Okta found that many businesses subscribed to Office 365 also use Slack and Zoom, despite having access to Microsoft Teams.

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Avaya close to decision on possible sale

Avaya will decide within 30 days whether to pursue a sale or other 'strategic transaction' to compensate shareholders. The company is in advanced talks with multiple parties.

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UCaaS Magic Quadrant shows gap between cloud and on premises

Cloud office suites are growing in popularity among organizations buying enterprise telephony services, according to the latest UCaaS Magic Quadrant report.

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Unified Communications Basics

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    How to plan a PBX to VoIP migration

    A PBX to VoIP migration requires careful planning to ensure call quality. Learn how to ready the network, evaluate architecture options and set the right security policies.

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    Know the terms for CPaaS tools and features

    Cloud-delivered communications are the backbone of many organizations. Review the key terms around CPaaS platform features and development tools with this glossary.

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    5 best practices for cloud calling success

    Organizations looking to augment their communications features while also cutting costs and improving scalability are turning to the cloud for their calling services. But migrating to cloud calling ...

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