New & Notable


Businesses replacing phone calls with video meeting platforms

Organizations are dropping their audio conferencing services in favor of video meeting platforms as they consolidate overlapping features and seek integrated communications.


Will remote work spur unified communications interoperability?

Unified communications interoperability is gaining more attention as more employees work from home. But, while some progress is being made, there is a long way to go.


Slack expands shared channels, but limits remain

Slack now lets as many as 20 organizations communicate in a shared channel. But users will have to wait for other enhancements to the external collaboration feature.


How can mobile collaboration support workers in a pandemic?

Mobile collaboration apps help remote workers keep in touch during stay-at-home orders. They are also key to communications flexibility as workers begin returning to the office.

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Unified Communications Basics

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    5 Zoom tips to get started with remote meetings

    While online conferencing services can't fully replicate a face-to-face meeting, these Zoom tips can help employees make the most of their remote meetings.

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    The future of video conferencing? The picture is promising

    The latest video conferencing products offer AI-enabled analytics, auto-transcription and much more and promise to make work meetings more productive than ever.

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    private branch exchange (PBX)

    A private branch exchange (PBX) is a telephone system within an enterprise that switches calls between users on local lines, while enabling all users to share a certain number of external phone lines.

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