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Microsoft Teams calling features still lacking
While Microsoft Teams voice capabilities have improved, organizations are still lacking certain calling features, such as dial-by-extension and advanced call activity reports.
News
8x8 acquires Wavecell to expand CPaaS services
8x8 Inc. acquired Wavecell, which enables it to expand its presence globally and offer new services such as Wavecell's omnichannel CPaaS capabilities.
News
Slack's 2015 breach compromised unencrypted passwords
Slack has reset passwords for 1% of users after uncovering new information regarding a 2015 hack of its systems.
News
Microsoft plans rollout of private channels this fall
Private channels are scheduled to launch in Microsoft Teams this fall. The feature is the most demanded by far on the Teams user feedback website.
UCaaS vs. CPaaS: Weighing Cloud UC Deployment Options
Featuring advice from industry experts at Nemertes Research, West Gates Networks & Frost & Sullivan, this guide explores differences between UCaaS and CPaaS tech, and key features of UCaaS to help you make a more informed buying decision and reap all the benefits of cloud UC.
Trending Topics
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Video Conferencing and Telepresence Evaluate
Criteria for selecting a video conference platform
Learn about the different types of modern video conferencing architectures and how enterprises are incorporating these products into their infrastructure.
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Mobile Unified Communications Manage
Mobile UC a key element in digital transformation
A successful UC mobility strategy caters to remote workers, takes advantage of mobile-first applications and incorporates video communications.
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Unified Communications Security Problem Solve
How can organizations protect against VoIP attacks?
An unguarded VoIP system could be vulnerable to attack. Learn what security measures can help prevent VoIP security threats from affecting your organization.
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VoIP Migration and Implementation Evaluate
Assess a combined VoIP and unified communications framework
Learn how to determine your organization's need for VoIP technology and UC functionality and to evaluate products from top VoIP vendors to find the right fit.
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UC Architecture and Service Models Manage
Simplify UC management with automation, SD-WAN
Organizations looking to simplify UC network management can implement automation tools and technology like SD-WAN and AI to streamline management workflows.
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Developing a UC Strategy Manage
Support end users when migrating from legacy communications
Moving from legacy communications is no small task. Three factors must be considered to ensure successful adoption of new integrated collaboration tools.
Topics Covered
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Collaboration Applications for Unified Communications (5) +
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Implementing Unified Communications Systems (4) +
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IP Telephony (4) +
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Understanding Unified Communications (3) +
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Jonathan Dame asks:
How important are private channels to your organization's use of Microsoft Teams?
Find Solutions For Your Project
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Evaluate
Know the ingredients for team collaboration app success
Team collaboration apps are everywhere, but deploying them isn't an immediate recipe for success for organizations looking to improve workflow collaboration. Attitudes toward the role of team ...
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Why are there complications for video interoperability?
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Hybrid video bridges on-premises and cloud benefits
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Collaboration metrics support huddle room value
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Problem Solve
How can organizations protect against VoIP attacks?
An unguarded VoIP system could be vulnerable to attack. Learn what security measures can help prevent VoIP security threats from affecting your organization.
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How do you plan for UC security?
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What steps exist to support UC network security?
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How to evaluate a UCaaS service-level agreement
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Manage
Support end users when migrating from legacy communications
Moving from legacy communications is no small task. Three factors must be considered to ensure successful adoption of new integrated collaboration tools.
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Simplify UC management with automation, SD-WAN
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Mobile UC a key element in digital transformation
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Create unified experience by migrating to Microsoft Teams
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Buyer's Handbook | June 2019
Find the best UCaaS providers and products to meet your needs
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E-Handbook | June 2019
Collaboration tools are must-haves, but not one-size-fits-all
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Buyer's Handbook | April 2019
Assess a combined VoIP and unified communications framework
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Buyer's Handbook | March 2019
Evaluating modern VoIP technology and platforms for businesses
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E-Handbook | January 2019
Everything you need to know about UC as a service now
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Unified Communications Basics
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Explore the different kinds of speech technology
Vocal commands are one way speech technology is making its way into business applications and services. This mini glossary will refresh your knowledge of speech technology and some of its use cases.
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Get Started
UC adoption programs support users and business goals
Transforming a business with unified communications takes more than deploying new apps and services. End users must adopt the services and incorporate them into their daily workflows. For many ...
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Get Started
Test your cloud video conferencing knowledge
Video is an important tool for enterprises looking to support dispersed employees. Take this quiz to see how much you know about cloud video conferencing.
Multimedia
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Evaluate
How to navigate the SIP landscape
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Vendor Resources
Blog: Unified Communications Nation
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Know the ingredients for team collaboration app success
Team collaboration apps are everywhere, but deploying them isn't an immediate recipe for success for organizations looking to improve workflow collaboration. Attitudes toward the role of team ...Continue Reading
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UC adoption programs support users and business goals
Transforming a business with unified communications takes more than deploying new apps and services. End users must adopt the services and incorporate them into their daily workflows. For many ...Continue Reading
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More Unified Communications Nation Posts
Why the UCC market needs AI to improve the user experience
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News
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Collaboration Applications for Unified Communications
8x8 acquires Wavecell to expand CPaaS services
8x8 Inc. acquired Wavecell, which enables it to expand its presence globally and offer new services such as Wavecell's omnichannel CPaaS capabilities.
-
Collaborative Applications
Slack's 2015 breach compromised unencrypted passwords
Slack has reset passwords for 1% of users after uncovering new information regarding a 2015 hack of its systems.
-
Collaborative Applications
Microsoft plans rollout of private channels this fall
Private channels are scheduled to launch in Microsoft Teams this fall. The feature is the most demanded by far on the Teams user feedback website.