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Chapter of the Week: Taking Charge of your VoIP Project -- Chapter 2: 'Building a Business Case for VoIP'
Date Published:
01 FEB 2005 |
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About the White Paper:
Voice over IP (VoIP) is the telephone system of the future. Problem is, VoIP is not yet widely deployed, so there are few skilled practitioners today. Taking Charge of your VoIP Project starts with simple concepts, each chapter building on the knowledge from the last. Although not a technical manual, you learn about the standards, such as H.323, G.711, and Real-Time Transport Protocol (RTP), and the implications they have on your VoIP system. Most importantly, you'll gain expert advice and a systematic guide on how to make VoIP work for your organization.
Chapter two, 'Building a Business Case for VoIP', explains how to build a business case for VoIP. It points out some of the benefits that VoIP can provide and discusses how to analyze return on
investment (ROI) for VoIP implementation and management.
About the Publisher
Cisco Press is a publishing alliance between Cisco Systems (NASDAQ: CSCO) and the Pearson Education division of Pearson plc (NYSE: PSO). Established in 1996, Cisco Press has published more than 200 technology titles and distributed more than 2.25 million products to support Cisco networking professionals and students.
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more information or to purchase the book.
Reproduced from the book Taking Charge of your VoIP Project by John Q. Walker and Jeffrey T. Hicks with permission from Pearson Education, Inc., 800 East 96th Street, Indianapolis, IN 46240. Copyright February 2004, Cisco Systems, Inc.
ISBN: 1587200929 |
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| Authors: |
| Walker, John
| | Hicks, Jeffrey | |
| About the Authors: |
Walker, John:
John Q. Walker, Ph.D., was a founder of Ganymede Software, heading the software development team there before it joined NetIQ Corporation in spring 2000. Currently, he is the president of Zenph Studios, Inc., makers of multimedia software. In earlier positions, he managed teams responsible for designing and developing high-speed networking at IBM. Dr. Walker holds a Ph.D. in software engineering; his master's degree focused on system testing. |
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Hicks, Jeffrey:
Jeffrey T. Hicks is a Principal Software Engineer/Architect at NetIQ Corporation. He has recently led the development teams for the award-winning Chariot and Vivinet Assessor products. He has been active in the design and development of VoIP deployment, testing, and management solutions for the past five years. In earlier jobs, Jeffrey helped develop innovative network communications software products at IBM. Mr. Hicks holds a master of engineering degree from North Carolina State University and a bachelor of science degree in computer engineering from Auburn University. |
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Download:
To obtain Chapter of the Week: Taking Charge of your VoIP Project -- Chapter 2: 'Building a Business Case for VoIP' go to: http://searchenterprisevoice.t... |
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